Radley Acura
Falls Church, VA
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We had a problem with the manufacturer and Mr. Desdunes fixed it and made us feel like a valued customer. It is hard to find a service department that not only lives up to your expectations but exceeds th fixed it and made us feel like a valued customer. It is hard to find a service department that not only lives up to your expectations but exceeds them. We will be back for all our service needs in the future for sure. More
As a transplant from up north and proud Acura owner for well over ten (10) years [with a relative who has driven and owned Acura automobiles for the past 22+ years], I can absolutely say that the quality o well over ten (10) years [with a relative who has driven and owned Acura automobiles for the past 22+ years], I can absolutely say that the quality of the product is first rate, low maintenance, and the cars definitely last a long time. Whenever I take my car to Radley Acura in Fairfax, the service staff is professional, first rate, and very informed about the Acura product. My hat definitely goes off to them. More
Since 2004 when I got my MDX at Radley, I've had all its service done there. Service work has always been excellent. The staff have always been friendly, concerned about the customer and interested in doing service done there. Service work has always been excellent. The staff have always been friendly, concerned about the customer and interested in doing more than you really expect: From the guys parking cars smiling & being friendly, to the service consultant tracking down another person to make sure every question I might have is fully answered, to the cashier making sure the paper floormat & seat protector is removed before you get in your car, etc... Radley staff's treatment of customers is "uncommonly good". When I wrote that phrase I thought maybe I was being trite, but no, recalling my routine experiences at other car repair shops or with TSA, or local stores--Radley does treat you uncommonly well. More
jimmy was great, brought my 2002 acura in for a safety check. He took care of the problems and kept to his word about the price estimate. gave me a loaner so i didn't have to wait. Other than that, i thin check. He took care of the problems and kept to his word about the price estimate. gave me a loaner so i didn't have to wait. Other than that, i think they forgot to vacuum the car but they washed it. More
This Acura Representative, Brian Nguyen, is the best dealership employee there. His friendliness, dependability, and efficiency on the job is easily the best I've ever dealt with at ANY car service shop dealership employee there. His friendliness, dependability, and efficiency on the job is easily the best I've ever dealt with at ANY car service shop. Overall, the customer service at the Radley Acura dealership is hands down the best in it's class. More
great customer service and nice job on my acura . I enjoyed the wifi that radley acura offer while waiting for my car to be services.the services man was very helpful and did suggested future need of s enjoyed the wifi that radley acura offer while waiting for my car to be services.the services man was very helpful and did suggested future need of sevice on my vehicle and well inform about my car.thanks More
I would def recommend this dealer to anyone owning Acura's. Very fast and friendly service. The service rep I deal with (Brian N) has a lot of knowledge in this business and always takes the extra s Acura's. Very fast and friendly service. The service rep I deal with (Brian N) has a lot of knowledge in this business and always takes the extra step to help out. Been a customer since 2004 and always return for quick and fast service. More
I purchased my Acura in 2006 - I met Carolyn soon after that for my first oil change and service requirements. Carloyn has been part of my life ever since. When I think of Acura - I think of Carolyn. Gr that for my first oil change and service requirements. Carloyn has been part of my life ever since. When I think of Acura - I think of Carolyn. Great service drives return business. I am pretty confident that I will purchase another Acura because of the service I received from Radley - better yet, their ambassador of service - Carolyn Mason. I would highly recommend her and Radley Acura based on the experience that I receive and that of other friends that have been referred to them. More
Carolyn, I recommend everyone I know to buy a Acura Carolyn, I recommend everyone I know to buy a Acura and inform the sales person that you will like for Carolyn Mason in Service/Auto Body to overse Carolyn, I recommend everyone I know to buy a Acura and inform the sales person that you will like for Carolyn Mason in Service/Auto Body to oversee your car. You will give you TOP TOP RATE SERVICE! I am a living witness....Linda Joyce Rogers Falls Church Virgina More
Radley Acura is the BEST. Friendly staff, great service, what more can you ask for. I have to BEST rep. ever. Carolyn is always there when I need her. She returns my phone calls, and she knows my voice. what more can you ask for. I have to BEST rep. ever. Carolyn is always there when I need her. She returns my phone calls, and she knows my voice. If you're looking for a new or used acura, RADLEY is the place to go. I give Radley Acura TWO THUMBS UP!!! More