Radley Acura

This was my first visit for service at Radley. Unlike past experiences at other dealers, the work was done as promised, within the time given (2 hours) and with no hassle. Brian and staff exceeded my exp past experiences at other dealers, the work was done as promised, within the time given (2 hours) and with no hassle. Brian and staff exceeded my expectations. I will certainly call Brian/Radley for future service work. More

Radley has always been great from end-to-end at keeping me happy and in a fine tuned Acura TL. From the time I call to make an appointment for service until I drive my car off the lot, they are in the top me happy and in a fine tuned Acura TL. From the time I call to make an appointment for service until I drive my car off the lot, they are in the top echelon of performance and service to the customer. Brian Groleau exemplifies this level of dedication to customer satisfaction. I will not take my car anywhere for service but to Brian Groleau at Radley Acura. More

I have purchased several autos from this dealership (Sonny is the best salesperson). I also have them service their and Sohail is the top notch service advisor. The place is clean and the people are (Sonny is the best salesperson). I also have them service their and Sohail is the top notch service advisor. The place is clean and the people are very friendly and efficient. Service is top notch. Sohail always has a loaner ready to go. I travel about an hour and a half to get there and pass several acura dealers on the way but the trip to Radley is worth it. Recently there was a transmission problem with one of my acuras. Mark Smith stepped in on my behalf and contacted acura and got them to cover most of the cost of a new transmission, even though the car was 10 years old (but low mileage). This is a great place to buy a car and have it serviced and the people really care and treat you great. First class all the way. More

Wonderful service Staff, Sohail is great with attention to detail and does a thorough job in following up. Highly recommend him. They don;t try to tag on other services or up sell un necessary options. to detail and does a thorough job in following up. Highly recommend him. They don;t try to tag on other services or up sell un necessary options. Also like the fact that they have late service hours. Their customer lounge could use upgrades though. More

Acura service staff politely and low-key, requested my appraisal, which I'm more than happy to provide as they've been consistently exceptional, outstanding even, since 1995 when they took over servicing appraisal, which I'm more than happy to provide as they've been consistently exceptional, outstanding even, since 1995 when they took over servicing my 1994 Integra (bought elsewhere) until 2004, when I bought my bulletproof TSX w/ lifetime free oil changes and VA state inspections. I loved my 94 Integra and I love my 04 TSX, both of which have been very economical to operate and maintain. For the past 16 years Radley service staff have been, again, consistently technically outstanding and extraordinarly professional, courteous, kind and helpful. Brian G. epitomizes Radley's apparent serious and ongoing committment to provide consistently excellent customer service. Radley 'advances' the state-of-the-art in both dealership and service departments, providing experiences that have consistently exceeded my expectations. More

This was by far the most positive new car buying experience we've had. We had contacted several dealerships in addition to Radley, and some never responded, or wouldn't commit to anything via phone experience we've had. We had contacted several dealerships in addition to Radley, and some never responded, or wouldn't commit to anything via phone or email. The sales staff a Radley was willing to negotiate the price over the phone and promised that when we came in to sign the papers there would be no surprises. There weren't, aside from the fact that everything was as agreed upon! No last minute sales pitches, just very pleasant and low-key service. This is the way all car buying should be. More

By far the best service I've received while getting my car serviced. Dealers are known to be expensive. However, I was able to get quality service at a reasonable price. Mr. Nasim was very polite and h car serviced. Dealers are known to be expensive. However, I was able to get quality service at a reasonable price. Mr. Nasim was very polite and his knowledge was excellent. Two thumbs up..... More

Sohail is a excellent service advisor. Always has car ready when promised and is very friendly. I have brought my car in for numerous services and the service is always excellent. Loaner cars are always ready when promised and is very friendly. I have brought my car in for numerous services and the service is always excellent. Loaner cars are always at hand so this is very helpfil for me. He is an asset to the Radley organization. More

Sohail is always very helpful and knows everything that I need to know about. He has been extrmely courteous and accomodating. He has made very trip to the Acura dealership a memorable one. All our trips need to know about. He has been extrmely courteous and accomodating. He has made very trip to the Acura dealership a memorable one. All our trips for service on my new MDX have gone flawlessly with him. WAY TO GO SOHAIL!!! More

Sohail Nasim is an awesome individual that makes his customers feel at home. Everytime i have been there Sohail has been punctual, friendly, welcoming, accomadating (while i wait for my car) and makes customers feel at home. Everytime i have been there Sohail has been punctual, friendly, welcoming, accomadating (while i wait for my car) and makes sure I have a smile when i walk out the service center. How would i rate Sohail performance and representation for Radley Acura it would be EXCELLENT. Cynthia Sanchez More