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Radley Acura
Falls Church, VA
1,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,036 reviews
August 04, 2011
Had a last-minute need for preventive maintenance. Vic fit me right in, got everything done smoothly, and gave me a good price. Bought my car used from Radley a few years ago and got an excellent price a fit me right in, got everything done smoothly, and gave me a good price. Bought my car used from Radley a few years ago and got an excellent price and a quality vehicle in great condition. More
by mikemeg
Employees Worked With
Vic
August 02, 2011
Brought my daughter's acura tsx in for service today and once again brian groleau went out of his way to service her car. what started out as a routine oil change could have turned into something serious h once again brian groleau went out of his way to service her car. what started out as a routine oil change could have turned into something serious had brian not diagnosed a problem in its very early stage. considering that my daughter will be taking this car back to college in New York soon I am extremely grateful that brian diagnosed the problem now. brian is a true asset to the dealership and a total professional. More
by keepsdad
Employees Worked With
brian groleau
August 01, 2011
It has always been great experience when dealing with Radley Acura. Vic has been my service consultant for the last couple of times and he has gone out of his way to be helpful, friendly and has gotten Radley Acura. Vic has been my service consultant for the last couple of times and he has gone out of his way to be helpful, friendly and has gotten the work done timely. I would definatley recommend Radely not only becuase the I really like the Acura but for service as well. Keep up the great work. Thanks. More
by dperrotto
Employees Worked With
Vic Dunbar
July 29, 2011
Every time I call to get an appointment, I can get one on the same day if I want it. When I enter the Service area, I'm always greeted warmly and professionally and Brian always knows who I am and why I'm th the same day if I want it. When I enter the Service area, I'm always greeted warmly and professionally and Brian always knows who I am and why I'm there. The work done on my car is always done well and in a timely manner - always ready on the same day. More
by SebrinaVA
Employees Worked With
Brian Groleau
July 28, 2011
Vic has been wonderful. He could always be reached-by phone, email or text. He was prompt in getting me answers to my questions, recognized me when I entered the dealership and remembered my name. I t phone, email or text. He was prompt in getting me answers to my questions, recognized me when I entered the dealership and remembered my name. I trust him and that is most important. More
by pritsios
Employees Worked With
Vic Dunbar
July 25, 2011
In the middle of my roadtrip from Tampa to Buffalo, in one of the rest areas close to Florence, SC on I-95 my steering wheel was hard to turn, realized that the power steering reservoir was empty due to a one of the rest areas close to Florence, SC on I-95 my steering wheel was hard to turn, realized that the power steering reservoir was empty due to a leak in my new Acura MDX 2011( ~7000 miles). Filled it up with power steering fluid and drove to an Acura dealer nearby, who could not diagnose/fix the problem since he did not have a technician on Saturday. Drove to Radley Acura, Falls Church, VA (since they are open on Sundays) and they diagnosed that the leak was from the POWER STEERING RACK. The dealer replaced the rack and it has not leaked ever since. I specially thank Mr. Vic Dunbar, my savior, for his excellence in helping to resolve the issue in a timely fashion and updating the progress frequently before and during the repair process. He also was kind enough to call us more than couple of times to check out if we had any problems since the vehicle was repaired. More
by srinivasnagaraj
Employees Worked With
Vic Dunbar
July 21, 2011
I have purchased many cars and Acura has the best service I have purchased many cars and Acura has the best service by far. My service advisor is Sherman and he has been great. Radley seems to really care a I have purchased many cars and Acura has the best service by far. My service advisor is Sherman and he has been great. Radley seems to really care about their customers. The service area is clean and is comfortable. I also think the loaner car program is a great perk. I have never had a dealership to this and I think they all should. Keep up the good work. More
by fwhite04
Employees Worked With
Sherman Hashi in Service
July 12, 2011
Brian Groleau sets the bar for providing top-notch auto service. His knowledge, customer-relations, and dedication have shown through each time I have come into Radley Acura for service. Whether it be a service. His knowledge, customer-relations, and dedication have shown through each time I have come into Radley Acura for service. Whether it be a routine maintenance visit or bodywork, he's made all of my car services seamless. Hands down the best service team I've worked with, and Brian is the lead player. More
by wckirby
Employees Worked With
Brian Groleau
July 10, 2011
Sherman was amazingly helpful as always. I mentioned to Sherman my feelings about purchasing a new vehicle coming up soon. I truly dislike the Acura cars MDX - too big for me RDX - 4 cylindar(not a fa Sherman my feelings about purchasing a new vehicle coming up soon. I truly dislike the Acura cars MDX - too big for me RDX - 4 cylindar(not a fan) ZDX - I can't fit in this SUV..way too small TL - the look is still just average and the turning radius is absolutely horrible... Most likely I'll leave Acura for this reason for either BMW, Audi, Infiniti... the only reason why I'll look at Acura is due to Sherman and the service team. They're amazing. I won't know if it's worth buying a car that's average on looks until the purchase time. Thanks again Service Team!! More
by cbianchetta
Employees Worked With
Sherman
July 09, 2011
I am taking the pains to allocate part of my busy schedule to make sure that Radlley know that it has an asset in the outstanding services Sherman always gives.Because of him, I bring my Honda pilot schedule to make sure that Radlley know that it has an asset in the outstanding services Sherman always gives.Because of him, I bring my Honda pilot services to you . Bought new Tl from you because of his recommendation. Hat is off to you and him in particular. More
by jammaal
Employees Worked With
sherman Hashi
