Radley Acura

I am consistently impressed with Carolyn Mason's professionalism and her attention to detail. From the moment I arrive in the service bay, until I pick up the car, I know exactly what to expect and professionalism and her attention to detail. From the moment I arrive in the service bay, until I pick up the car, I know exactly what to expect and when to expect it. Carolyn is an adept communicator and there are never any surprises. I would highly recommend Radley Acura and Carolyn Mason as a Service Advisor, she is an asset to that organization. More

My wife and I have had our vehicle services done through Radley every time. We would never consider calling anyone but Jeremy Logsdon. It never fails, anytime we need ANYTHING, he makes it happen. He is Radley every time. We would never consider calling anyone but Jeremy Logsdon. It never fails, anytime we need ANYTHING, he makes it happen. He is right on point for our wait time, is completely honest with us regarding anything with our vehicle. To put it plainly, Jeremy has made it worthwhile to own an Acura, aside from Acura vehicles being great as they are. We have vehicles other than an Acura and we despise their customer service because we always compare them or put them up to Jeremy L., and they fail every time. It's not even close, Radley and Jeremy Logsdon puts any competitor to shame! We travel from SOUTHERN MARYLAND just for something as small as oil changes every 3-5k miles, just so we can enjoy the comfort of knowing that we will have a positive experience. THANKS JEREMY and Radley! More

I cannot say enough wonderful things about Radley Acura and the experiences I have had with Carolyn Mason, one of their Assistant Service Managers. The service department is clean, efficient, well organize and the experiences I have had with Carolyn Mason, one of their Assistant Service Managers. The service department is clean, efficient, well organized and very well run. Every time I go there, I am always impressed at how professional they are. They also do a very good job of getting me in and out quickly. I have been going to Radley for over 10 years now. The service they have given my vehicles has always been top notch. I have never had a problem with them. Of special note is Assistant Service Manager Ms Carolyn Mason. She is a consummate professional. She is extremely knowledgeable and has always been able to answer my questions. She always keeps me informed of the status of my repair, and often makes recommendations that will save me money. She is the embodiment of what customer service should be in an automobile dealership service department. I trust Carolyn. She gets the job done well. More

Mr. Sherman Hashi Has Done A Great Job As My Service Representative - He Is Positive, Motivated, Professional And I Continue To Be Impressed By The Professional Staff And Treatment At Radley Acura Servi Representative - He Is Positive, Motivated, Professional And I Continue To Be Impressed By The Professional Staff And Treatment At Radley Acura Service. Mr. Sherman Hashi Is the Reason why I keep buying and servicing all of my cars/SUV. And just to let you know I Do Own Both Acura’s And Honda Vehicles. For The Honda Pilot, I Used To Service At Landmark Honda, But After Having Been Greatly Satisfied With The Honest Recommendation Of Mr. Sherman, I Decided To Transfer Its Service To Radley And Also He Was The Catalyst For Buying A 2010 TL and 2011 TSX Knowing That My Auto Service Need Will Be In Great Hand. and soon we will be buying MDX, Above All, My Hat Is Off To Radley Acura For Keeping On Board Employees With Such A Meticulous Customer Service. my Wife Is Also Impressed with His Service and the Fact That He Always ask me How My Family Are Doing and Enjoying the Acura Ride. Thanks Radley and Above All Sherman and His Crew. More

I recently bought 2 cars from Radley Acura & the only reason why I did was because of Sherman Hashi in the service department. Great customer service is very rare to find and this area & we are glad we m reason why I did was because of Sherman Hashi in the service department. Great customer service is very rare to find and this area & we are glad we met Sherman. He's fantastic! Thank you Radley Acura for having a great service advisor & thank you Sherman for your great work. Now we have two cars that we absolutely love for you to service. More

Congratulations Radley! I have two cars, an Acura RDX Congratulations Radley! I have two cars, an Acura RDX and a Toyota (soccer mom) Sienna. I was out in the Toyota a few nights ago and suddenly my brak Congratulations Radley! I have two cars, an Acura RDX and a Toyota (soccer mom) Sienna. I was out in the Toyota a few nights ago and suddenly my brake warning light came on. My Toyota service department was closed so I remembered that Radley has very late service hours and called them. I spoke to Fernando who, after a few questions, asked me to come right in. They put my van in the shop for a diagnosis and determined it had a brake fluid leak. They gave me an Acura loaner car and sent me on my way. The following day they called me with an estimate to repair the leak. The estimate was reasonable (under $100) and I picked up my repaired Toyota after work the next day. Hats off to Radley and especially Fernando for fast and efficient service! You're the best! KimmyN More

Every time I take my car in for service all of staff are extremely helpful. If you ever need help I recommend asking for Sherman. He is always pleasant and provides good information on what maintenance ne extremely helpful. If you ever need help I recommend asking for Sherman. He is always pleasant and provides good information on what maintenance need to be done and the recommended time frame to have the services done. On several occasions my service tech has been Warren and he has been just as helpful in explaining any issues with my cars both my MDX and TL. More

I was very pleased with the salesman, Sam Yohanns, because he followed up with my questions and the phone and in person. He was thorough and showed me all the features (and accessories)of the car bot because he followed up with my questions and the phone and in person. He was thorough and showed me all the features (and accessories)of the car both in the showroom on the test drive. Even if I asked a question more than once, he repeated the answer and was glad to help. I received competent and exceptional service. The price negotiations were handled well and I received a quality product (2012 Acura TL) for the price. I would recommend this dealership to anyone who asked for a recommendation. This is the second car we have bought from Radley Acura. More

I was at radley yesterday to have my car serviced. When I went to the showroom to check out the new mdx, I saw a salesperson in the middle of yelling and cursing to several people while a customer was appare went to the showroom to check out the new mdx, I saw a salesperson in the middle of yelling and cursing to several people while a customer was apparently sitting in his desk. It was terrifying and unpleasant to hang around any longer so I left immediately. That must have been my worst experience at radley in a long time. More