Radley Acura
Falls Church, VA
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Keeping my 2004 TSX on the road is very important. Brian Groleau and the team of service folk at Radley Acura have been doing this successfully for me for nine years now. The car has never had a breakdown Groleau and the team of service folk at Radley Acura have been doing this successfully for me for nine years now. The car has never had a breakdown and has never let me down thanks to their service. The work is always done well, the price is fair and loaners when I need them are always available. This is a first class operation, dedicated to the customer. Keep it up. More
I bought my Acura 2007 TL new from Radley and was very satisfied with the purchase. This is a wonderful vehicle and to top it off the service has been excellent. Carolyn Mason who has served as my service satisfied with the purchase. This is a wonderful vehicle and to top it off the service has been excellent. Carolyn Mason who has served as my service advisor has always been very helpful and friendly and is very efficient in what she does. I am sure that there are a lot of times customers do not take the time to thank her, but she really is a great asset toyour dealership. In fact, it is because of her and the overall quality of the Acura product that my next vehicle will be a Acura TL from your dealership. Even though it is long drive from my residence to get service, it is well worth the drive. Thanks Radley for taking good care of my car and please pass on to Carolyn what a good job she does. Michael Showalter Culpeper, VA More
my name is jamal , after a very bad stressful experience i had with boardwalk Acura in NJ (still till today didn't get my title and registration , if your looking for car don't try Broadwalk Acura you will i had with boardwalk Acura in NJ (still till today didn't get my title and registration , if your looking for car don't try Broadwalk Acura you will be disappointed . i had a chance to meet Mr. Danny Montano a very knowledgeable man , i got a full a attention from him , he helped me alot to get my Acura RDX taken care of , great service with a great man surrounded by a great team . i changed all FOUR of my tires ,with a reasonable price and an unforgettable service . i will absolutely recommend this dealership More
My husband and I want to compliment Sherman from the service department. We purchased both our MDX and RDX from Radley and have been working with Sherman for the past 4 years with our services. He is service department. We purchased both our MDX and RDX from Radley and have been working with Sherman for the past 4 years with our services. He is very friendly, professional, and personal. He is always very responsive to our needs. Although we live in Maryland but still come to Radley for our services because of Sherman. Thumbs up for Radley to have a great associate! More
Horrible customer service after everything being their fault!! They screwed up my loan, won't issue new temp tags to correct their mistake and keep giving me the run around when I call. fault!! They screwed up my loan, won't issue new temp tags to correct their mistake and keep giving me the run around when I call. More
I had a problem with a cert used Acura TL purchased from another dealership, and Phil in the service dept went above and beyond to get it fixed. The whole story is long and boring, but Radley helped me eve another dealership, and Phil in the service dept went above and beyond to get it fixed. The whole story is long and boring, but Radley helped me every step of the way despite problems from the selling dealer and Acura corporate. Their prices are a little high but it's worth every penny. I felt like Radley wanted and appreciated my business, which is a rarity in the DC area. More
The sales department is deceitful and very unprofessional. They are only nice to you when you are spending your money. If you change your mind about a purchase, which you are entitled to by unprofessional. They are only nice to you when you are spending your money. If you change your mind about a purchase, which you are entitled to by law, they are your worst nightmare. Go to Pohanka Acura for sales. More
If you are looking for a Great Service, Acura Radley is the Best place. I have been going to this Acura Dealer for nearly 4-5 years now and I must admit that I have been impressed by how hard they work to the Best place. I have been going to this Acura Dealer for nearly 4-5 years now and I must admit that I have been impressed by how hard they work to deliver their best. My Service Consultant is Brian Groleau and he very deliver the Utmost attention and Highest Service that I have seen in the past 12 years with a Service Consultant. He properly follow up and also keep his promises. If they are expensive, yes, but I do not mind paying for the quality of the work that they provide. For sure, I will remain with Acura Radley as long as Brian take good care of me and I am sure he will. More
I've been a Radley customer for over 25 years. Carolyn Mason is one of the reasons that I go back to Radley for all my service. She is friendly, responsive, always helpful and very accommodating. I hope Mason is one of the reasons that I go back to Radley for all my service. She is friendly, responsive, always helpful and very accommodating. I hope that she is employed by Radley for many years to come. More
Service is always friendly, fast and thorough. And, they just added free ice cream in the waiting room - that's reason enough to come visit! just added free ice cream in the waiting room - that's reason enough to come visit! More