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Radley Acura

Falls Church, VA

4.9
1,037 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

July 03, 2012

Keeping my 2004 TSX on the road is very important. Brian Groleau and the team of service folk at Radley Acura have been doing this successfully for me for nine years now. The car has never had a breakdown More

by johnmcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Groleau
Jul 03, 2012 -

Radley Acura responded

John- Thank you for taking the time out of your day to let us know how well are staff is doing. It's great to hear Brian did a terrific job during your visit with us. We're looking forward to it already! Don't forget to check us out on Facebook & Twitter to stay up to date with the best deals going on! Best, Tim Morgan timmorgan@radleyauto.com

June 28, 2012

I bought my Acura 2007 TL new from Radley and was very satisfied with the purchase. This is a wonderful vehicle and to top it off the service has been excellent. Carolyn Mason who has served as my service More

by mshowalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Mason : Service Advisor
Jun 29, 2012 -

Radley Acura responded

Thank you for taking the time out of your day to write to us. Your satisfaction means a lot to us! It's great to hear our wonderful service team did a terrific job during your visit. We hope that you come see us again, whenever you need service or looking for a new car. Be sure to check us out on Facebook & Twitter for the best deals going on daily! Best, Tim Morgan timmorgan@radleyauto.com

May 26, 2012

my name is jamal , after a very bad stressful experience i had with boardwalk Acura in NJ (still till today didn't get my title and registration , if your looking for car don't try Broadwalk Acura you will More

by jhennani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Montano
May 29, 2012 -

Radley Acura responded

Jamal-We appreciate you letting us know how well we're doing. It's wonderful to hear that we could solve any issues you had with your RDX.We hope to have you come in again in the future. We're looking forward to it! Don't forget to check us out on Facebook & Twitter for great specials! Best, Tim Morgan timmorgan@radleyauto.com

May 16, 2012

My husband and I want to compliment Sherman from the service department. We purchased both our MDX and RDX from Radley and have been working with Sherman for the past 4 years with our services. He is More

by lahongly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherman- Service Department
May 16, 2012 -

Radley Acura responded

Thanks for writing that amazing review! Our customers' approval means the world to us and we're glad have yours! Sherman is great at what he does and we're happy to hear you and your husband were treated well during your visit. Please come visit us again, whenever you're both in the area. For future savings, visit our Facebook & Twitter pages to check out our great deals! Best, Tim Morgan timmorgan@radleyauto.com

May 07, 2012

Horrible customer service after everything being their fault!! They screwed up my loan, won't issue new temp tags to correct their mistake and keep giving me the run around when I call. More

by BMoreHon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Gavri, Curtis Bryant
May 05, 2012

I had a problem with a cert used Acura TL purchased from another dealership, and Phil in the service dept went above and beyond to get it fixed. The whole story is long and boring, but Radley helped me eve More

by OpIv37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Martini, Andrew in repairs
May 07, 2012 -

Radley Acura responded

Thank you for such a great review! We appreciate you taking the time to write to us. It's wonderful to hear Phil and the rest of our staff did a great job in solving your issue. We hope that you come back in the future for another great visit! Please visit our Facebook & Twitter pages to get coupons on great savings! Best, Tim Morgan timmorgan@radleyauto.com

May 04, 2012

The sales department is deceitful and very unprofessional. They are only nice to you when you are spending your money. If you change your mind about a purchase, which you are entitled to by More

by pinkadg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Morgan and Steve Travers
May 01, 2012

If you are looking for a Great Service, Acura Radley is the Best place. I have been going to this Acura Dealer for nearly 4-5 years now and I must admit that I have been impressed by how hard they work to More

by MJJMYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Groleau
May 04, 2012 -

Radley Acura responded

Thank you for taking the time to write that kind review. On behalf of everyone at Radley Acura, we really appreciate you taking the time out of your day to do so. It’s great to hear that you’ve been a loyal fan of ours for a few years now. It’s great to hear that our service team does a great job during each of your visits. We look forward to your next visit with us! In the meantime, please visit our Facebook & Twitter pages for great savings! Best, Tim Morgan timmorgan@radleyauto.com

April 10, 2012

I've been a Radley customer for over 25 years. Carolyn Mason is one of the reasons that I go back to Radley for all my service. She is friendly, responsive, always helpful and very accommodating. I hope More

by rmmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Mason
May 04, 2012 -

Radley Acura responded

Thank you for that wonderful review. It’s great to hear that you’ve been loyal customer to Radley Acura for such a long time! Carolyn is a great contributor to our team here and we’re glad she’s apart of it. We’ll be sure to pass along this message to her. We look forward to your next visit in the future. In the meantime, we have great deals going on monthly. Be sure to check out our Facebook & Twitter pages! Best, Tim Morgan timmorgan@radleyauto.com

February 23, 2012

Service is always friendly, fast and thorough. And, they just added free ice cream in the waiting room - that's reason enough to come visit! More

by FrancineTLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sargio, Sherman & Vic
Apr 02, 2012 -

Radley Acura responded

Francine-We thank you for being one of our recent customers. We are glad to hear that you had a great time meeting our service team. They do a tremendous job in providing excellent service to our customers, such as yourself. Please visit us again soon. Also, follow our Facebook & Twitter pages for great specials going on monthly! Best, Tim Morgan timmorgan@radleyauto.com

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