Radley Acura
Falls Church, VA
Filter Reviews by Keyword
By Type
Showing 1,036 reviews
Trey Barksdale made my car buying experience enjoyable. Trey did a great job listening to my wants and needs, and he never rushed me to make decisions. After I boug made my car buying experience enjoyable. Trey did a great job listening to my wants and needs, and he never rushed me to make decisions. After I bought my new MDX, Trey made sure that all of the technology features, car settings, etc. were set up to the specifications I wanted before I drove off of the lot. That was so helpful because I am not a tech-savvy person. Trey also followed up with me 3 days after my purchase and one other additional time. I really appreciated that because I could tell he cared about me and wants to keep my business as a future customer. I love my MDX and I strongly recommend Trey Barksdale at Radley Acura for anyone who is looking for a car. In addition, Radley Acura has very nice amenities including: clean bathrooms, beverages, lobby, and Service Department. More
go to Trey! Just bought my TLX Advance from Radley Acura last week. The service I received from Trey Barksdale was superb in all aspects. I had a tight schedule c Just bought my TLX Advance from Radley Acura last week. The service I received from Trey Barksdale was superb in all aspects. I had a tight schedule constraint and he did his best to make sure the entire process from pricing to delivery was efficient. Throughout the buying process, Trey made sure I was well aware of the forms I was filling out and truly guided me though the process. When it came to pricing, he was upfront and honest and didn't play any games. I enjoyed my experience at Radley and hope to go back in the future for all my needs.? More
Ask for Haroun!!! My husband and I were looking to upgrade to an Acura; we are so glad that we stopped by Radley and get the chance to work with Haroun. The customer s My husband and I were looking to upgrade to an Acura; we are so glad that we stopped by Radley and get the chance to work with Haroun. The customer service that we received was impeccable - Haroun really worked step-by-step to listen to what we were looking for, answered every single question honestly and informatively, explained all aspects of the car, and was just unbelievably knowledgeable in every regard. The car shopping experience should not be a stressing experience, but a relaxing and a positive one. The whole staff is pretty friendly, and even Brett, the manager, checked to make sure that we were satisfied - an all-around applause! We are referring everyone to Haroun - he is literally the best!!! More
Very good customer service, easy to work with! Was able to work with me via email in a very timely matter, and very responsive to my inquiries. Got a car I wanted within 2 days! Was able to work with me via email in a very timely matter, and very responsive to my inquiries. Got a car I wanted within 2 days! More
Friendly staff, great experience The staff was very friendly, helpful, and so accomodating. Tia was especially great! She not only didn't pressure me, but she remember the names of me The staff was very friendly, helpful, and so accomodating. Tia was especially great! She not only didn't pressure me, but she remember the names of me and my family when we returned. Had a wonderful experience! More
Great Experience I bought an ILX from Radley a few months ago. Hazem was my sales representative. He was very personable and knowledge. He handled sales from both my m I bought an ILX from Radley a few months ago. Hazem was my sales representative. He was very personable and knowledge. He handled sales from both my mother and I simultaneously with a great sense of humor and patience. We had such a positive experience that we both left with new cars that day. Hazem has remained responsive to my questions/issues even after the sale. Hazem and Radley are class acts. More
Great Experience The Radley Acura dealership was very helpful and easy to work with. I had a great experience and my Sales Consultant, Tia Siso, did a great job helpi The Radley Acura dealership was very helpful and easy to work with. I had a great experience and my Sales Consultant, Tia Siso, did a great job helping me find the exact car that I was looking for. More
Worth the Trip I've driven by this dealership for almost 15 years and never thought to stop in to purchase a vehicle. One Sunday I dropped by to just view a used ca I've driven by this dealership for almost 15 years and never thought to stop in to purchase a vehicle. One Sunday I dropped by to just view a used car that I saw was available from an online search. I was on the lot looking around and viewing an Audi as it was one of 4 that I liked (the others were at different locations). Tia came out to greet me and ask if I needed any assistance. Since no one else had approached me (I'd been looking at the car for a few minutes) I figured why not. That may have been the best decision I made as she was incredibly helpful and attentive from that moment on. From the test drive to final negotiations, she was there every step of the way. When it got to my final 2 cars, it was her willingness to go to bat for me and personal attention that closed the deal. After the purchase it did not end as she made sure I had all the manuals and necessary paperwork for my car. Instead of just handing me the keys, she came out with me to inspect the car and then had it sent back to be cleaned because she felt it was unacceptable for delivery. I honestly do appreciate her customer service and help with this purchase. More
Sales rep in radley Acura I bought Tsx 2014 black Acura on February and I give all the credit to Tia siso, radley Acura. If it was not for her, i would have bought the car. She I bought Tsx 2014 black Acura on February and I give all the credit to Tia siso, radley Acura. If it was not for her, i would have bought the car. She was so cooperative and made me feel special and wantvyo thank her. More
Tia Siso 's customer service was exceptional. She was very patient, genuine, and worked with the sales manager to provide a very competitive vehicle price. She 's customer service was exceptional. She was very patient, genuine, and worked with the sales manager to provide a very competitive vehicle price. She has been excellent at following up up to this point. More