Radley Acura
Falls Church, VA
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Hazeem Hashish is the best sales consultant Very accomodating accessible and pleasant tondeal with Great price and willing to listen and accomodate what the customer ask and knowlegable about t Very accomodating accessible and pleasant tondeal with Great price and willing to listen and accomodate what the customer ask and knowlegable about the product Radley acura even goes the distant in making sure our experience is well and satusfied More
Initial Service With the purchase of my Certified Pre-Owned vehicle, I was given free oil changes at the dealership's service department (with a car wash/vacuum). The With the purchase of my Certified Pre-Owned vehicle, I was given free oil changes at the dealership's service department (with a car wash/vacuum). The pre-scheduled service was to take 90 minutes. I opted to purchase a new tire since one was found punctured in the sidewall (a guy next to me in for the same thing had a leak found in his tire--hhmm). 45 minutes after giving the go ahead to replace the tire (now 120 minutes into the service), I was told the vehicle would be brought atound shortly. After 15 more minutes (now 135 minutes into the service), I was told the vehicle would be brought around soon. I needed to be somewhere and asked for the vehicle now. 5 minures later (now 140 minutes into the service), I had my vehicle minus the wash/vacuum...and it was very easy to tell which tire was replaced due to the filth. I expect more from the service department of a luxury dealership. -Sarah More
Continuous Service I currently am on my 7th Acura, and my 5th purchased from Radley. I'm not the normal review writer but I had to share my experience. I had some credit I currently am on my 7th Acura, and my 5th purchased from Radley. I'm not the normal review writer but I had to share my experience. I had some credit issues over the last year to due my wife being out of work due to a difficult pregnancy and me taking on all the bills. I also had put WAY more miles on my leased vehicle due to traveling out of town to see my sick father. I reached out to Radley and Travis, Sam and the rest of the management staff assisted me in getting a new MDX at a fair price with no hassle nor pressure with a GREAT interest rate. I honestly was nervous prior to my visit because of my credit issues. I was treated great and everyone was completely professional and helpful. My Sales consultant Roland was patient and very informative during the process he definitely made the whole deal a relaxing experience. When I got into finance Kevin the finance manager explained everything clear and concise and answered every question honestly, he even gave advise on future car buying finance tips. I am greatly appreciative of everyone that assisted me in my purchase, Radley thank you for your continuous professionalism, you are the largest reason I am on my 7th Acura purchase. More
Bait and switch dealer I went back and forth with Trey over email a few times before he just about lured me in for a deal that apparently no other dealer would match. The af I went back and forth with Trey over email a few times before he just about lured me in for a deal that apparently no other dealer would match. The afternoon I was going to purchase he suddenly claims that the car will need to be transferred and therefore another grand would be tacked onto the deal. Fortunately, I found this out just before I headed out the door as I would've been livid had I traveled 1hr just to find out that not only was the car not available as stated, but that the deal had changed on the spot. Do not do business with this dealer, if their sales are this bad, imagine what they will do to you in service. More
What a great car delivered by a great consultant Trey was the only reason we bought our new MDX. We went in for a repair to our 2009 MDX and Trey helped us walk out with a 2016 MDX SH AWD!! He Trey was the only reason we bought our new MDX. We went in for a repair to our 2009 MDX and Trey helped us walk out with a 2016 MDX SH AWD!! He really works for you. My wife could not be happier. More
Thumbs up for Trey Barksdale! I recently purchased an RDX from Trey (and Radley Acura). Trey took his time to answer all my questions and show me all my options. He was straightf I recently purchased an RDX from Trey (and Radley Acura). Trey took his time to answer all my questions and show me all my options. He was straightforward and the purchasing process went very smoothly! More
Easy to work with; great deal Radley Acura and Trey Barksdale were great to work with... they listened to my concerns from the first time I dealt with them all the way through when Radley Acura and Trey Barksdale were great to work with... they listened to my concerns from the first time I dealt with them all the way through when I was driving out of the parking lot in my new Acura MDX. I really appreciated the attention to my concerns and Trey's patience working with me and my whole family. As someone with 2 young kids buying a car is not the easiest experience but they made it as painless as possible. I will definitely be giving Radley Acura and Trey a call when I am ready for my next car. More
Could not have asked for a better experience! This was my first time test driving a vehicle, test driving a current year model, and first time purchasing a car from a dealership, and Trey made sur This was my first time test driving a vehicle, test driving a current year model, and first time purchasing a car from a dealership, and Trey made sure all of these events were exciting while clearly informing me of the ins and outs of carbuying! As a first time dealership customer, I was slightly overwhelmed by the array of vehicles available to me, but Trey helped me make the right choice while staying within my budget. He was very helpful in providing the information I requested, and answered all of my questions honestly and clearly. Along with providing me with the numbers and options for my future car, he accommodated me by offering a car that had features specially tailored to my needs. I love my car!!! More
Purchasing my car Trey did a fantastic job with helping me find the right car and making sure I was driving it! I was extremely pleased with how informative, helpful an Trey did a fantastic job with helping me find the right car and making sure I was driving it! I was extremely pleased with how informative, helpful and his exceptional customer service. He was honest about the pricing and the vehicle. I would definitely recommend anyone to go to Radley Acura and specifically ask for Trey! More
Trey is the best! Trey was incredibly helpful and patient with me in my quest to find the perfect car. He did a great job explaining all of the options and working with Trey was incredibly helpful and patient with me in my quest to find the perfect car. He did a great job explaining all of the options and working with me to get me the perfect package for my needs. Would definitely recommend buying a car from Trey! More