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Radley Acura
Falls Church, VA
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Excellent Experience; Before and After the Sale Natalie Neat was friendly, professional and responded to all our questions quickly. I liked the flexibility of communications (text and email) and de Natalie Neat was friendly, professional and responded to all our questions quickly. I liked the flexibility of communications (text and email) and delivery option that Radley offered due to my distance from the dealership. More
Impeccable professionalism Robert Azu was very helpful. He was extremely friendly and informative. Great patience, impeccable professionalism. Great deal for a great car! Awesom Robert Azu was very helpful. He was extremely friendly and informative. Great patience, impeccable professionalism. Great deal for a great car! Awesome experience will definitely come back! More
Great Experience Had a great experience with Jim Talley and John Polifko. Very professional, friendly, worked with my schedule, patient with all my questions, no hassl Had a great experience with Jim Talley and John Polifko. Very professional, friendly, worked with my schedule, patient with all my questions, no hassle experience. More
frustrated I have bought three cars from Radley. The last car I bought was the TSX. I started getting calls from Honda Credit last Februay about The car I tra I have bought three cars from Radley. The last car I bought was the TSX. I started getting calls from Honda Credit last Februay about The car I traded in,2011 TL saying. I still own the car. I told them I traded the car back in January, but the calls kept coming. Months later I got a call from Mr. Emmons saying I owed $500.00 dollars. He called abou 4 times. This last time he called, I was tired of the calls and that had already paid Honda credit $500 dollars and that since when cannot rectify the situation, I would like to bring back the car and he agreed. He is really rude. I would like to also say that I was not given credit for the new tires on the traded car like I was told. More
Easy process and very professional staff I purchased my first car from Lincoln and my most recent care from James. Each experience was professional, transparent, and very fair. I did my homew I purchased my first car from Lincoln and my most recent care from James. Each experience was professional, transparent, and very fair. I did my homework about the car I wanted, so I knew the price they quoted me was fair. What I did not know is that the car has more bells and whistles than advertised to include a Rockford Fosgate subwoofer, sport mats, and awesome tires. I recommend the dealership and look forward to the next purchase I make with them. More
Amazing! Shahzad was very helpful and easy to work with - gave me a great price and was very accommodating. I highly recommend asking for him if you go to Rad Shahzad was very helpful and easy to work with - gave me a great price and was very accommodating. I highly recommend asking for him if you go to Radley to purchase a vehicle. More
Hazeem made it a great expirence After a long 6 hour drive to the dealership, Hazeem took very good care of me as I was exhausted. He took the time to properly review the car I was in After a long 6 hour drive to the dealership, Hazeem took very good care of me as I was exhausted. He took the time to properly review the car I was interested in and made the buying experience a pleasure. I would recommend to ask for him if you go to Radley to purchase a vehicle. More
Hazeem Hashish is the best sales consultant Very accomodating accessible and pleasant tondeal with Great price and willing to listen and accomodate what the customer ask and knowlegable about t Very accomodating accessible and pleasant tondeal with Great price and willing to listen and accomodate what the customer ask and knowlegable about the product Radley acura even goes the distant in making sure our experience is well and satusfied More
Initial Service With the purchase of my Certified Pre-Owned vehicle, I was given free oil changes at the dealership's service department (with a car wash/vacuum). The With the purchase of my Certified Pre-Owned vehicle, I was given free oil changes at the dealership's service department (with a car wash/vacuum). The pre-scheduled service was to take 90 minutes. I opted to purchase a new tire since one was found punctured in the sidewall (a guy next to me in for the same thing had a leak found in his tire--hhmm). 45 minutes after giving the go ahead to replace the tire (now 120 minutes into the service), I was told the vehicle would be brought atound shortly. After 15 more minutes (now 135 minutes into the service), I was told the vehicle would be brought around soon. I needed to be somewhere and asked for the vehicle now. 5 minures later (now 140 minutes into the service), I had my vehicle minus the wash/vacuum...and it was very easy to tell which tire was replaced due to the filth. I expect more from the service department of a luxury dealership. -Sarah More
Continuous Service I currently am on my 7th Acura, and my 5th purchased from Radley. I'm not the normal review writer but I had to share my experience. I had some credit I currently am on my 7th Acura, and my 5th purchased from Radley. I'm not the normal review writer but I had to share my experience. I had some credit issues over the last year to due my wife being out of work due to a difficult pregnancy and me taking on all the bills. I also had put WAY more miles on my leased vehicle due to traveling out of town to see my sick father. I reached out to Radley and Travis, Sam and the rest of the management staff assisted me in getting a new MDX at a fair price with no hassle nor pressure with a GREAT interest rate. I honestly was nervous prior to my visit because of my credit issues. I was treated great and everyone was completely professional and helpful. My Sales consultant Roland was patient and very informative during the process he definitely made the whole deal a relaxing experience. When I got into finance Kevin the finance manager explained everything clear and concise and answered every question honestly, he even gave advise on future car buying finance tips. I am greatly appreciative of everyone that assisted me in my purchase, Radley thank you for your continuous professionalism, you are the largest reason I am on my 7th Acura purchase. More