Radley Acura

Great Experience I enjoyed the entire buying experience. As soon as my family and I walked in the building, we were approached by our sales rep Robert. He was pleasant I enjoyed the entire buying experience. As soon as my family and I walked in the building, we were approached by our sales rep Robert. He was pleasant, helpful, and didn't belittle me just because I was a young woman (which actually did happen at other dealers). He explained all of the vehicle options, answered all of my family's questions, and he made sure we were comfortable. Our finance rep was the same way. He was courteous, helpful, humorous, and thorough even though it was late in the evening and I'm sure he was probably ready to go home. Great customer service and a fast turnaround time with the service center as well! More

Everything was fast. Akmed was courteous and professional. We tried the car we like and made an offer. No hassle, we had the best experience buying a car at Radley Acura Akmed was courteous and professional. We tried the car we like and made an offer. No hassle, we had the best experience buying a car at Radley Acura. More

Buying a new car has never been easier. No hassle! The staff was friendly and did everything they could to accommodate my needs. They showed me the vehicle that I wanted. No hassle, no run around. I le The staff was friendly and did everything they could to accommodate my needs. They showed me the vehicle that I wanted. No hassle, no run around. I left with the vehicle I wanted at the price I wanted to pay. Great service! More

Best Experience !! Hazem was extremely professional and the process was smooth. Everything was explained and he was knowledgeable about the service and products of Acura Hazem was extremely professional and the process was smooth. Everything was explained and he was knowledgeable about the service and products of Acura. I would definitely recommend my friends and family to Hazem !! I love my new car !! More

Amazing service by Al Gavri at Radley Acura Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in choo Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in choosing the right model with in our price range without any compromise on features. I think I will do business with Radley Acura again because of the professionalism and amazing service provided by Mr. Gavri. I love my Acura :-) More

Terrible service The service department is simply incompetent and doesn't seem to car. I brought my car in for 20,000 service plus a recall for " driverside airbag". W The service department is simply incompetent and doesn't seem to car. I brought my car in for 20,000 service plus a recall for " driverside airbag". When I arrived I asked for a loaner and was told that they are only given for service that takes two hours and this takes 2 hours so I waited. After repeated inquiries as to the finish of my car's service I was told on three occasions it would be " right down". 2 1/2 hours later the car came down. I was informed that they did not have the recall replacement, it wasn't an airbag it was a safety belt which would be delivered the next day and I should bring the car back then. I then asked why it would take more than 30 minutes ( Jiffy Lube) to perform the 20k service and the only reason they could give me was , and I quote, that the " service guys get a little nervous when they have to put the car up on the rack". I sent an email to the manager and completed a survey and two weeks later I have not heard a word nor have I gotten a call about the recall. Radley Acura would have to get a little bit better to reach the incompetent level. Avoid at all costs More

Great Experience buying a first car Sales assistant (Ronald and Hazem) very helpful and patient , they take their time to explain step by step the whole process. Wonderful experience on Sales assistant (Ronald and Hazem) very helpful and patient , they take their time to explain step by step the whole process. Wonderful experience on buying my first car. More

The sales team rules, Service sucks! I think the title says it all! The sales team here will get you what you want, at a good price. Service well they will steal from you and lie to you. I think the title says it all! The sales team here will get you what you want, at a good price. Service well they will steal from you and lie to you. BUY YOUR Acura here then take it somewhere else for service! More

Great Car Buying Experience! After choosing the Mercedes ML350 online, I really didn't know what to expect when I called and made the appointment for 7pm. In my mind, my visit wa After choosing the Mercedes ML350 online, I really didn't know what to expect when I called and made the appointment for 7pm. In my mind, my visit was just to check out the car and possibly others. My appointment was with Tony who prior to me walking in; he called then texted me to make sure the car was still available before arrival. When I arrived at 7pm he greeted me with a smile, handshake and great enthusiasm. Immediately took me to see the car which was pristine and we proceeded with the test drive. Tony wasted no time, he was well educated about the mechanics, perks and overall operation of the vehicle and answered every question I had as a nervous first time Mercedes potential buyer. I myself am a Sr. Sales Manager with a major hotel brand and the first thing I look at is how I am greeted when I enter an establishment because it set's the tone for the entire visit. Tony made my car buying experience FLAWLESS and best of all the the process only took 2 hours...unheard of! I would be remiss if I didn't highlight the pleasantry and expertise of the Financial Manager Victoria Minns; she was amazing...what wonderful service all the way around. I will recommend Radley Acura to everyone I know that's looking for 5 Star car buying experience. Kudo's to Radley!!!............Renee Grant More

Hazem delivers. Hazem is terrific--he found exactly the car I was looking for, then made sure the process was completely smooth. If you're going to buy a car from Rad Hazem is terrific--he found exactly the car I was looking for, then made sure the process was completely smooth. If you're going to buy a car from Radley, see Hazem! More