Radley Acura
Falls Church, VA
Filter Reviews by Keyword
By Type
Showing 1,037 reviews
Great Experience buying a first car Sales assistant (Ronald and Hazem) very helpful and patient , they take their time to explain step by step the whole process. Wonderful experience on Sales assistant (Ronald and Hazem) very helpful and patient , they take their time to explain step by step the whole process. Wonderful experience on buying my first car. More
The sales team rules, Service sucks! I think the title says it all! The sales team here will get you what you want, at a good price. Service well they will steal from you and lie to you. I think the title says it all! The sales team here will get you what you want, at a good price. Service well they will steal from you and lie to you. BUY YOUR Acura here then take it somewhere else for service! More
Great Car Buying Experience! After choosing the Mercedes ML350 online, I really didn't know what to expect when I called and made the appointment for 7pm. In my mind, my visit wa After choosing the Mercedes ML350 online, I really didn't know what to expect when I called and made the appointment for 7pm. In my mind, my visit was just to check out the car and possibly others. My appointment was with Tony who prior to me walking in; he called then texted me to make sure the car was still available before arrival. When I arrived at 7pm he greeted me with a smile, handshake and great enthusiasm. Immediately took me to see the car which was pristine and we proceeded with the test drive. Tony wasted no time, he was well educated about the mechanics, perks and overall operation of the vehicle and answered every question I had as a nervous first time Mercedes potential buyer. I myself am a Sr. Sales Manager with a major hotel brand and the first thing I look at is how I am greeted when I enter an establishment because it set's the tone for the entire visit. Tony made my car buying experience FLAWLESS and best of all the the process only took 2 hours...unheard of! I would be remiss if I didn't highlight the pleasantry and expertise of the Financial Manager Victoria Minns; she was amazing...what wonderful service all the way around. I will recommend Radley Acura to everyone I know that's looking for 5 Star car buying experience. Kudo's to Radley!!!............Renee Grant More
Hazem delivers. Hazem is terrific--he found exactly the car I was looking for, then made sure the process was completely smooth. If you're going to buy a car from Rad Hazem is terrific--he found exactly the car I was looking for, then made sure the process was completely smooth. If you're going to buy a car from Radley, see Hazem! More
Excellent Experience; Before and After the Sale Natalie Neat was friendly, professional and responded to all our questions quickly. I liked the flexibility of communications (text and email) and de Natalie Neat was friendly, professional and responded to all our questions quickly. I liked the flexibility of communications (text and email) and delivery option that Radley offered due to my distance from the dealership. More
Impeccable professionalism Robert Azu was very helpful. He was extremely friendly and informative. Great patience, impeccable professionalism. Great deal for a great car! Awesom Robert Azu was very helpful. He was extremely friendly and informative. Great patience, impeccable professionalism. Great deal for a great car! Awesome experience will definitely come back! More
Great Experience Had a great experience with Jim Talley and John Polifko. Very professional, friendly, worked with my schedule, patient with all my questions, no hassl Had a great experience with Jim Talley and John Polifko. Very professional, friendly, worked with my schedule, patient with all my questions, no hassle experience. More
frustrated I have bought three cars from Radley. The last car I bought was the TSX. I started getting calls from Honda Credit last Februay about The car I tra I have bought three cars from Radley. The last car I bought was the TSX. I started getting calls from Honda Credit last Februay about The car I traded in,2011 TL saying. I still own the car. I told them I traded the car back in January, but the calls kept coming. Months later I got a call from Mr. Emmons saying I owed $500.00 dollars. He called abou 4 times. This last time he called, I was tired of the calls and that had already paid Honda credit $500 dollars and that since when cannot rectify the situation, I would like to bring back the car and he agreed. He is really rude. I would like to also say that I was not given credit for the new tires on the traded car like I was told. More
Easy process and very professional staff I purchased my first car from Lincoln and my most recent care from James. Each experience was professional, transparent, and very fair. I did my homew I purchased my first car from Lincoln and my most recent care from James. Each experience was professional, transparent, and very fair. I did my homework about the car I wanted, so I knew the price they quoted me was fair. What I did not know is that the car has more bells and whistles than advertised to include a Rockford Fosgate subwoofer, sport mats, and awesome tires. I recommend the dealership and look forward to the next purchase I make with them. More
Amazing! Shahzad was very helpful and easy to work with - gave me a great price and was very accommodating. I highly recommend asking for him if you go to Rad Shahzad was very helpful and easy to work with - gave me a great price and was very accommodating. I highly recommend asking for him if you go to Radley to purchase a vehicle. More