Radley Acura
Falls Church, VA
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Excellent customer service! Thank you for your professionalism and attention to detail. We were extremely happy with your excellent customer service. They had my vehicle ready an Thank you for your professionalism and attention to detail. We were extremely happy with your excellent customer service. They had my vehicle ready and the paper work took less than 15 minutes! More
Quick, Easy, High Quality Great Experience! In and out with a clean vehicle within 1 hour and the people were friendly and accommodating! Highly recommend their services to f Great Experience! In and out with a clean vehicle within 1 hour and the people were friendly and accommodating! Highly recommend their services to friends and relatives! More
Extremely pleased Professionalism and attention to detail. Excellent customer service and quality of work. Loaner was exactly what I requested. My car was repaired t Professionalism and attention to detail. Excellent customer service and quality of work. Loaner was exactly what I requested. My car was repaired to my liking and ahead of schedule. More
Excellent experience Al was friendly, informed, willing to listen and made the whole process happen quickly. Everyone was eager to make my experience as rewarding and eas Al was friendly, informed, willing to listen and made the whole process happen quickly. Everyone was eager to make my experience as rewarding and easy as possible. This was my second vehicle purchase from Radley and the service as expected was excellent. More
Great Experience I enjoyed the entire buying experience. As soon as my family and I walked in the building, we were approached by our sales rep Robert. He was pleasant I enjoyed the entire buying experience. As soon as my family and I walked in the building, we were approached by our sales rep Robert. He was pleasant, helpful, and didn't belittle me just because I was a young woman (which actually did happen at other dealers). He explained all of the vehicle options, answered all of my family's questions, and he made sure we were comfortable. Our finance rep was the same way. He was courteous, helpful, humorous, and thorough even though it was late in the evening and I'm sure he was probably ready to go home. Great customer service and a fast turnaround time with the service center as well! More
Everything was fast. Akmed was courteous and professional. We tried the car we like and made an offer. No hassle, we had the best experience buying a car at Radley Acura Akmed was courteous and professional. We tried the car we like and made an offer. No hassle, we had the best experience buying a car at Radley Acura. More
Buying a new car has never been easier. No hassle! The staff was friendly and did everything they could to accommodate my needs. They showed me the vehicle that I wanted. No hassle, no run around. I le The staff was friendly and did everything they could to accommodate my needs. They showed me the vehicle that I wanted. No hassle, no run around. I left with the vehicle I wanted at the price I wanted to pay. Great service! More
Best Experience !! Hazem was extremely professional and the process was smooth. Everything was explained and he was knowledgeable about the service and products of Acura Hazem was extremely professional and the process was smooth. Everything was explained and he was knowledgeable about the service and products of Acura. I would definitely recommend my friends and family to Hazem !! I love my new car !! More
Amazing service by Al Gavri at Radley Acura Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in choo Al Gavri is amazing sales person. He went above and beyond and made our buying experience at Radley Acura very unique and memorable. He helped in choosing the right model with in our price range without any compromise on features. I think I will do business with Radley Acura again because of the professionalism and amazing service provided by Mr. Gavri. I love my Acura :-) More
Terrible service The service department is simply incompetent and doesn't seem to car. I brought my car in for 20,000 service plus a recall for " driverside airbag". W The service department is simply incompetent and doesn't seem to car. I brought my car in for 20,000 service plus a recall for " driverside airbag". When I arrived I asked for a loaner and was told that they are only given for service that takes two hours and this takes 2 hours so I waited. After repeated inquiries as to the finish of my car's service I was told on three occasions it would be " right down". 2 1/2 hours later the car came down. I was informed that they did not have the recall replacement, it wasn't an airbag it was a safety belt which would be delivered the next day and I should bring the car back then. I then asked why it would take more than 30 minutes ( Jiffy Lube) to perform the 20k service and the only reason they could give me was , and I quote, that the " service guys get a little nervous when they have to put the car up on the rack". I sent an email to the manager and completed a survey and two weeks later I have not heard a word nor have I gotten a call about the recall. Radley Acura would have to get a little bit better to reach the incompetent level. Avoid at all costs More