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Radley Acura

Falls Church, VA

4.9
1,037 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

May 03, 2023

The service department is the BEST service department I’ve ever had! My service representative, Fernando Angulo gives me the VIP experience and I trust him 100%! Thank You! More

by Matthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Agulo
May 08, 2023 -

Radley Acura responded

Hi Matthew, and thanks for the great feedback! We're very happy that Fernando was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

Always get a good deal on a car, always can easily schedule service, always get excellent service More

by Lmacdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but he was great
May 08, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

I have always been very satisfied with my interactions with staff and the service provided. More

by joehill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart
May 08, 2023 -

Radley Acura responded

Joe, your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

I have been taking my cars to Radley for many many years. Always satisfy with the service I received. Keep up the good work. More

by jd869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamaine Meredith A+++
May 08, 2023 -

Radley Acura responded

We appreciate your kind words about our service team. Thank you for choosing Radley Acura for your vehicle needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

I’ve now had two vehicles serviced at Radley Acura and purchased my current vehicle there last June. The staff is courteous and professional, and my service advisor, Nando Angulo, trustworthy and honest. More

by stephen.finafrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando Angulo
May 08, 2023 -

Radley Acura responded

We really appreciate your feedback, Stephen. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

Very professional, clean, efficient service for my Acura. The mechanic went beyond to make sure he answered all my questions More

by takistaousakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 08, 2023 -

Radley Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

This is the third Acura I've purchased from Radley and I've had all of them serviced only at the dealership. The service department personnel have always been courteous and professional, and the work has More

by Mikerbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 08, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 03, 2023

I was traveling home to Buffalo from Florida in my 2016 MDX and had the “emissions” light go on just outside of DC, where I was stopping for the night. The great folks at Radley squeezed me in first thing More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 08, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 02, 2023

Excellent customer service very knowledgeable and professional. Bob Azu Was a pleasure to work with. He took his time with my husband and I and showed us all the features of the Acura ILX. More

by Mcquain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Azu
May 02, 2023

Excellent and timely service. Service reps are always kind and hhelpful. Malik and Habeed are great! .. More

by Sdixonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik and Habeeb
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