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Radley Acura

Falls Church, VA

4.9
1,037 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

June 27, 2023

The folks at Radley Acura were helpful and efficient. I know I can rely on Habib Smart to take care of my Acura RDX! Thanks Habib!! More

by fgdoherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart
Jun 30, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Radley’s service department does a wonderful job. Service advisor Nando goes above and beyond. More

by AMK Merrill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Jun 30, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Excellent staff and great work in the Service Center. Everyone was professional and the customer service staff was courteous. More

by qlw15138
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember their names.
Jun 30, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 23, 2023

Tony and Mr. Nader were great in helping us purchase our new MDX. They were patient and willing to be flexible with pricing and inventory. Customer service has al More

by Jim.naebzadeh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
Jun 28, 2023 -

Radley Acura responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 22, 2023

Service department has always been too notch. Very professional and courteous. Nando has been my service coordinator for my last few visits and he is quick, knowledgeable and has great interper More

by MaloneyM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando
Jun 27, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

The car salesman Roland Zizer was pushy, passive aggressive and rude at times during my car buying process. I felt like a number and not like a customer. He even laughed at me when I asked a questio More

by Justin Stewart
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Roland sizer and Jesse Reeves
Jun 26, 2023 -

Radley Acura responded

Justin, here at Radley Acura, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. I would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, Jose Cabrera - General Manager

June 21, 2023

I am so grateful to Nando , Veronica and the whole team for their commitment to customer service and excellence. A heartfelt thank you. More

by Ranta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nando, Veronica
Jun 26, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

same excellent technician with great attitude and acumen. Always makes me feel important and well served. Never any loose ends. great attention to detain More

by klaw1502
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dondo
Jun 26, 2023 -

Radley Acura responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

Great customer service people are very friendly and understanding and they will work with you More

by Turk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 26, 2023 -

Radley Acura responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 21, 2023

Great service! My advisor was super helpful. Will definitely be back next time I need service. More

by miss_rekiya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Malik
Jun 26, 2023 -

Radley Acura responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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