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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,037 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

July 01, 2023

Excellent service and representatives. I did not have to wait to be serviced nor did I want for any amenities at this location. More

by Pekados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Jul 06, 2023 -

Radley Acura responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

Very kind staff and nice cafe and coffee. However, waiting longer than expected was always boring. More

by janepark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sorry , I don't know
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Jul 06, 2023 -

Radley Acura responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 30, 2023

I’ve been buying my cars and having them serviced at Radley Acura for 35 years. Radley is top-flight in both areas. Robert Azu have been my go-to sales representative for 20 years, and Habib Karefa-Smar More

by EdGursky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart (Service), Robert Azu (Sales).
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Jul 06, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Great service and friendly staff. Easy drop off and pick up. All expectations have been met each time More

by Kyle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 05, 2023 -

Radley Acura responded

Kyle, I really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. I'm glad to hear that you felt the Radley Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Excellent service. Reasonable pricing. Habib clearly communicated options for service and additional, future service needs for vehicle. More

by Elizabeth.l.horner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 05, 2023 -

Radley Acura responded

I'm thrilled to receive your positive review, Elizabeth! Thank you for choosing us, and I look forward to serving you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

The staff is friendly and professional. They also provided the service I needed efficiently with no unnecessary delays. More

by marlahn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jul 05, 2023 -

Radley Acura responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 29, 2023

Bob and his staff was so wonderful to work with. They got us in and out quickly with our new car. More

by Gwen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob
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Jun 29, 2023 -

Gwen responded

Great people to work with!

June 28, 2023

Radley is always efficient and friendly whenever we have had service preformed at there service center. More

by jvranichj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
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Jul 03, 2023 -

Radley Acura responded

I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 28, 2023

I am Very satisfied with the service at this dealer service for my 2021 Acura RDX More

by bthorizon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry
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Jul 03, 2023 -

Radley Acura responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that I can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

June 27, 2023

Fast efficient service and super friendly staff. Feel at home here and will recommend to everyone More

by Eureka Asli
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jun 30, 2023 -

Radley Acura responded

Eureka, I cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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