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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,037 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

July 10, 2023

Gave really great customer service and was very friendly. Made sure to keep me updated and followed up frequently on the status of my car. More

by Mirandav21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rudes
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Radley Acura performs great work on my vehicle within a reasonable time and costs. Thanks! More

by snb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jul 13, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Service was superb. I bought 4 new tires and had my brakes checked as well. I saved time and money going to Acura instead of going to Costco. More

by smithim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Radley Acura special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Excellent costumer service from front desk staff to inside workers, I am very pleased specially with Nando for his close attention to the details information. More

by btk4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

They are simply the best. Always easy to get same day appointments and they are very professional. More

by siasafs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jul 13, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Very good service coupled with good customer service. Very good service coupled with good customer service. More

by aberhamek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

The staff are very pleasant, they breakdown every aspect of the vehicle inspection, and they are very accommodating. More

by Mrs. D. Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

I had an oil change and multipoint inspection on Saturday July first and it was good. More

by jwags_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 08, 2023

I PURCHASED MY CAR 6 MONTHS AGO AND TODAY CAME IN FOR SERVICE. I AM VERY HAPPY WITH MR REEVES ,BUT NOT SO HAPPY ABOUT SERVICE DEPARTMENT.THE ONLY HELPFULL PERSON IN SERVICE DEPARTMENT WAS MR NASIM,THE RE More

by RESTAURANTANDBARSUPPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NASIM
Report | Print
Jul 12, 2023 -

Radley Acura responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jose Cabrera - General Manager

July 08, 2023

Chris was great. Problem was too difficult And cost too much to fix. Ail personnel were professional . I will return. More

by Margaret
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 12, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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