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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,037 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

July 11, 2023

We’ve been taking our car to Radley for 24 years - we’ve always had great service. More

by Hwterry25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name - sorry!
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Jul 14, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Kind regards, Jose Cabrera - General Manager

July 11, 2023

They have helped me with three mdx’s for 17 years. The service representatives are very friendly. More

by akiefhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 14, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Kind regards, Jose Cabrera - General Manager

July 11, 2023

Service department is competent, friendly, and quick. Highly recommend it. Not the most inexpensive but everything is always done we. More

by Mimibres3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jul 14, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Great service excellent customer service very friendly great service from Vanessa nice experience and I will be back for service thank you More

by Umanzor09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian
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Jul 13, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Great dealer, the whole process was super easy. Special shoutout to Tony. Would definitely return in the future More

by Bikram Adhikari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
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Jul 13, 2023 -

Radley Acura responded

Bikram, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Great overall service experience. Bought two vehicles within a few months. No pressure tactics just honest dialogue. Post-sale service is also good. Ask for Brian.. More

by Kurt G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jereis
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership, Kurt. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Moe Nessam, the salesman I worked with was an 11 out of 10. He honored the price we agreed on and he did his best to offer me every discount available. When I picked the car up, he easily spent an hour on More

by mluhman22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Nessam
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Radley Acura has been my go to dealership for 20 years. Superb personnel in sales and service. My recent experience was top notch. More

by steven G
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson.
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Jul 13, 2023 -

Radley Acura responded

Steven, thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

Had an issue with my battery they got me in quickly resolve the issue and charged a reasonable rate More

by rrussel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jul 13, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 10, 2023

I have taken my car (04 TSX) for service for 20 yrs due to great, quality service and friendly personnel. Car always delivered on time and repair costs not that expensive. I would never take my car to any More

by Nova23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Rudes, Habib Karefa
Report | Print
Jul 13, 2023 -

Radley Acura responded

Thank you for the wonderful review, Nova! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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