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Radley Acura

Falls Church, VA

Overview
Reviews
Vehicles
4.9
1,037 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,037 reviews

July 17, 2023

Service department always does good work and prices seem reasonable. The work on my car is as done in a timely fashion. More

by gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall but he was a pleasure
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Jul 20, 2023 -

Radley Acura responded

I appreciate your input, Gene. I'm glad to hear that you are consistently impressed with the service we offer here at Radley Acura. If there is anything more I can do for you please come back and see us any time! Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Super helpful. Knew exactly what my car needed and very kind and professional associates. Thanks More

by wunderliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jul 20, 2023 -

Radley Acura responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Very good service xxx xxx x1 this is time ware to fill up a box More

by Kd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly G
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Jul 17, 2023 -

Kd responded

very good service

Jul 20, 2023 -

Radley Acura responded

Thank you for this amazing review! I really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Karen Radley is professional dealership with honest and knowledgeable service personnel. The waiting area is clean and comfortable. More

by lynnedmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hernandez
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Jul 20, 2023 -

Radley Acura responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Made an appointment first thing in the morning and service was completed in less than an hour. Friendly staff and clean waiting area with great amenities. More

by S. Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley provided same day service to diagnose and fix our Acura RDX air conditioner cooling issue. More

by imackay480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa-Smart
Report | Print
Jul 20, 2023 -

Radley Acura responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

During my last visit, Chris was very helpful and took the time to clarify my concerns. More

by Kaylynn Benallal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 20, 2023 -

Radley Acura responded

Thank you for leaving us this great review! I am very happy to hear that Chris could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Great people and great dealership. They are very professional and knowledgeable. Service is handled promptly. More

by Professor A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
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Jul 20, 2023 -

Radley Acura responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Received excellent customer service as usual and value for work done. Attention to detail by service manager and ease of process from setting up service by phone and loaner vehicle. More

by T. Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

July 17, 2023

Radley Acura is great to work with. I wouldn’t take my RDX anywhere else. More

by ghl1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
Report | Print
Jul 20, 2023 -

Radley Acura responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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