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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.5
486 Reviews

486 Reviews of Raceway Nissan of Freehold - Service Center

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December 16, 2022

I am truly grateful for the overall service received. My initial service problem was corrected during the first visit. In addition my adviser brought two recalls to my attention, both were resolved. More

by JENNIFER.MILLER0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Polzer
December 15, 2022

comfortable waiting area. polite service techs. explained what they did . I've been using freehold nissan for many years and never disappointed More

by MINK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sousa
December 14, 2022

Chris was wonderful. He answered all my questions. The service was done in a timely fashion. I would recommend Nissan to everyone More

by CFMCNAMARA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 11, 2022

They used to be pretty good when it was owned by DCH. Now, their service department is very difficult to deal with. I can't get a price for an oil change without giving up my email address, phone number More

by DENNISD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine, the online chat rep
June 02, 2021

Worst service ever! Don’t go there! I would give a negative if I could. Even the windshield wiper from there don’t work, especially for the amount of money paid at this supposed to be professional dea More

by Maryusa2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
June 17, 2020

tom in service got my Bluetooth working in about 1 minute. I have tried for several days to get it working with no luck.. very friendly and professional. thank you t More

by lisa.a.cook.ihh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Small
March 02, 2020

Very Disappointed Ok, Sidonne- I was not going to say anything but since you asked; I was thoroughly disappointed. I have been buying cars from Freehold Nissan for yea More

by World Rover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sidonne Hendricks
June 19, 2019

solve my problem Wonderfool Administrator, helped very much, very kind and knowledgeable, so nice with people. Thank you, Sidonne, for help with my problem. I apprec More

by Tatyana#5278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sidonne Hendricks
Jun 20, 2019 -

Raceway Nissan of Freehold responded

Tatyana#5278, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2019

Waiting for refund I paid almost $140 for a service that was prepaid. Alberto Zorrilla is too lazy to look up my VIN. He told me I didn't have the service with the new d More

by Erik B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto Zorrilla, Douglas- service manager
May 22, 2019 -

Raceway Nissan of Freehold responded

David, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

January 24, 2019

Best experience ever!! I travel for work quite often and for my most recent trip I was in NJ. After a long day of meetings I was heading home to Pennsylvania and my car star More

by Justine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 26, 2019 -

Raceway Nissan of Freehold responded

Thank you for taking the time to give us this favorable review. We value and appreciate our customers!

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