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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.6
483 Reviews

483 Reviews of Raceway Nissan of Freehold - Service Center

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October 26, 2023

Everyone was very helpful and took care of everything and let me know what maintenance I needed for the car More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
Oct 28, 2023 -

Raceway Nissan of Freehold responded

We're delighted to hear that our team was helpful and took care of your car's maintenance needs while keeping you informed. Your satisfaction is important to us, and we appreciate your feedback. Thank you for choosing our dealership, Miguel!

October 26, 2023

Courteous staff, appts were easy to make. Service was done in a timely manner. Good experience. More

by RATOWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the employees above helped me
Oct 28, 2023 -

Raceway Nissan of Freehold responded

Thank you for your positive feedback. We're pleased to hear about your good experience with our staff and the timely service. We appreciate your business and look forward to serving you again in the future!

October 26, 2023

George and the team at Raceway are great. They are patient and want to help. I am a satisfied customer. I know most in the service department by name. They work together to produce good resul More

by C.JLDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Katrina, Marques, , George Polzer
Oct 27, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and for being a valued customer. We're delighted to hear about your positive experience with George and our service team. We appreciate your loyalty, and we're here to provide you with the best service possible.

October 25, 2023

I will be back Chris srv. guy is guy. I will be back again 30yrs plus already More

by JOHNCUOMO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Dunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Oct 28, 2023 -

Raceway Nissan of Freehold responded

Thank you for your continued loyalty and trust in our service team. We appreciate your longstanding relationship with us and look forward to serving you for many more years to come.

October 24, 2023

Small stain on driver seat; cost more money than expected; time longer than expected. However, all workers were polite and friendly and appreciated More

by sidneyweinberg20
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names of the workers
Oct 31, 2023 -

Raceway Nissan of Freehold responded

Sidney, We’re sorry you weren’t happy with your auto service experience. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks again for the kind words about the team! Sincerely, Raceway Nissan of Freehold Management

October 23, 2023

They never pressure to have extra work done which is why I go there. The price are also comparable. More

by MAMAKS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Oct 24, 2023 -

Raceway Nissan of Freehold responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2023

Fast service friendly staff. Comfortable clean well stocked waiting area. Waited a little longer than I was told but otherwise good experience More

by TSALV64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Oct 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2023

Very knowledgeable and friendly they didn’t push. By other items to be done. My service manager was excellent!!! More

by M.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Oct 24, 2023 -

Raceway Nissan of Freehold responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Raceway Nissan of Freehold.

October 22, 2023

Bought my car there. Service always great. Keep you up to date waiting And you can watch TV and have bagels More

by ROTHC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 24, 2023 -

Raceway Nissan of Freehold responded

Thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

October 22, 2023

I went in for a Nissan recall. The workers were cold and lacked any kind of customer service skills. Additionally, I was offered via email a coupon for a free synthetic oil change More

by ERINCALLERY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Oct 26, 2023 -

Raceway Nissan of Freehold responded

Erin, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (732) 504-3135 to discuss this further. Sincerely, Raceway Nissan of Freehold Management

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