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Raceway Nissan of Freehold - Service Center

Freehold, NJ

4.6
483 Reviews

483 Reviews of Raceway Nissan of Freehold - Service Center

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August 23, 2023

Everything they said they were going to do they did in a timely fashion thank you very much but I must say it highly priced. More

by LADYRED7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
August 22, 2023

It took almost two and a half hours for an oil change, and this was with me making an appointment. This is on me though, every time I have come here it takes hours, but fortunately I can something about More

by C.prosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Raceway Nissan of Freehold responded

Dear C.prosser, Your time is valuable, and we deeply regret that your oil change took much longer than anticipated, even with an appointment. We understand that waiting for routine maintenance can be frustrating, and we acknowledge that our service fell short of your expectations. We take your concerns seriously and will be looking into the reasons behind the delay to ensure that such instances are minimized in the future. Please feel free to reach out to us directly if you have any further questions or concerns. Raceway Nissan of Freehold Management

August 22, 2023

I went for an oil change and they went beyond just changing my oil but they checked out other areas of my car. I feel very comfortable with the service that is offered for that reason. More

by C.WARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
August 22, 2023

Car was taken for repair very quickly. .I was informed on repair throughout time spent waiting..I had a good experience and found everyone very professional More

by P.ROSENSTEIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
August 22, 2023

I like this dealership because it is close to my house, and the people are really nice More

by JACKIEACEVEBAR356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
August 22, 2023

I apologize for not recalling her name, but the specialist (‘Kat’) was extremely helpful and informative, and took the time to explain and review what to do. Despite the extent and cost of the ser More

by ruckus1382
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat
August 22, 2023

Service was good but I didn’t receive a report after like I normally receive More

by K.SWAYZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Katrina the service rep went above and beyond for us and always kept us updated. The car came back looking new and it’s a 2015 Rogue !! I didn’t purchase the car at the dealership, but I definitely wil More

by Dawn Vilacoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Ferriana, George Polzer
August 20, 2023

The service is good and worked done are well itemized. The ambiance is quite good with free coffee. More

by venusmostayro1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Polzer
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 20, 2023

Clean, friendly, super helpful, professional. Excellent service. I was helped by Chris, who went above and beyond. Greatly appreciated. More

by chefburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2023 -

Raceway Nissan of Freehold responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Raceway Nissan of Freehold!

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