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Raceway Ford - Hartsville
Hartsville, SC
28 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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28 Reviews of Raceway Ford - Hartsville
September 08, 2021
wonderful experience! oil and lub, very good , did not take them long at all. the waiting area was comfortable and clean. those guys do a good job! take them long at all. the waiting area was comfortable and clean. those guys do a good job! More
by danny.russell
Employees Worked With
not sure his name, my wife took the truck
September 01, 2021
Very knowledgeable and friendly staff. Very fair price. Will recommend to all my friends and coworkers..wait time was very short and did great work Will recommend to all my friends and coworkers..wait time was very short and did great work More
by jandrews010971
Employees Worked With
Na
July 29, 2021
Great customer service, but didn't get much for my trade and paid sticker price. Would have liked a little more on trade, only 73k on truck , had 6 months and got less than half of what I paid, also put lot and paid sticker price. Would have liked a little more on trade, only 73k on truck , had 6 months and got less than half of what I paid, also put lots of extras on truck, but happy with my STX 4X4! More
by brianmorris68
Employees Worked With
Travis Stewart
June 14, 2021
I had new tires put on and the service team was excellent to work with. They found me tires at a reasonable price and scheduled my install. They also help me enter the rebate information to get by $100 reba to work with. They found me tires at a reasonable price and scheduled my install. They also help me enter the rebate information to get by $100 rebate on the tires. More
by jackie.ponder
Employees Worked With
Mark in Service
June 14, 2021
I am always satisfied with the service I received from the Ford Service Department at Raceway in Hartsville. They work with you on getting the job done and are so friendly and answer any questions I have the Ford Service Department at Raceway in Hartsville. They work with you on getting the job done and are so friendly and answer any questions I have. Great guys who work very hard! More
by chryshe
Employees Worked With
Mark and Lindon & Service Department
October 06, 2020
My rating is a negative 10. Six WEEKS to repair my vehicle and when I picked it up it was not repaired. Even though my invoice states "test drove and all is repaired " REALLY! !!!! Then why is my sen vehicle and when I picked it up it was not repaired. Even though my invoice states "test drove and all is repaired " REALLY! !!!! Then why is my sensor still lit up????? Their excuse, we didn't realize you wanted EVERYTHING repaired. Totally inexcusable. SIX WEEKS!!! $991 and my car is not fixed. And yes, I told them I wanted it repaired. But apparently if you talk to two different people at the desk they don't bother to enter anything into their system and they definitely don't know how to call you. What mechanic allows a car to leave their shop not repaired, RACEWAY FORD, that's who. More
by Terri
Employees Worked With
Mark and Erwin
May 25, 2020
sold out from under me I was less than an hour to signing the paperwork to purchase a truck and the dealershio sold it to another person. i contacted the owner and he said i I was less than an hour to signing the paperwork to purchase a truck and the dealershio sold it to another person. i contacted the owner and he said it was business?? Do not purchase from this dealership. very unprofessional More
by lhpope
Employees Worked With
contacted owner and a manager
December 11, 2019
EXCELLENT SALES DEPARMENT WITH KNOWLEDGE AND EXPERIENCE GREAT STAFF THAT WORKS WITH YOU ON PRICING AS WELL AS MAINTAINING A PROFESSIONAL ATTITUDE DURING THE SALES NEGOTIATIONS. WELL DONE AND THANKS TO THE E GREAT STAFF THAT WORKS WITH YOU ON PRICING AS WELL AS MAINTAINING A PROFESSIONAL ATTITUDE DURING THE SALES NEGOTIATIONS. WELL DONE AND THANKS TO THE ENTIRE STAFF More
by HARDEN.GAINEY
Employees Worked With
DID NOT GET ALL OF THIER NAMES, BUT THE ENTIRE SALES TEAM IN THE FRONT OFFICE
September 14, 2019
What a joke. Don't waste your time. Very unprofessional. Traveled 100 miles from Summerville Sc. to view a used Hummer. I made an appointment by phone, told them the exact vehicle I was interested in. Asked Traveled 100 miles from Summerville Sc. to view a used Hummer. I made an appointment by phone, told them the exact vehicle I was interested in. Asked them about financing on the vehicle. Was asked to fill out credit app. online, and was told what documents to bring with me, such as pay stubs, proof of residency and the down payment which we also discussed on phone.. All was good, or so I was told. Asked me to come and take a look at the vehicle. and they would do their best to get me in this vehicle. I took the time to gather and print all the documents they requested, and drove 100 miles to look at the vehicle. Within minutes of looking at car, we didn't even have time to open the hood, we were approached by a salesman who told us that his sales Manager wanted to make it clear to us that there was no financing available for this vehicle. Claimed they have no lenders who will give loans on Hummers. What? Are you kidding me? What kind of b.s. is this? Worse part of all this, no apology from manager or sales person, sales manager actually laughed when I complained. I then thanked him for wasting my day and time. He then tried putting the blame on their call service. Unbelievable, I have never dealt with such an inept car dealer in my life. Would not and will not deal with these unprofessional people ever again. Stay away, stay clear. Spend your money where they appreciate your business. Spend your money where they respect and value your time. More
by John D.
Employees Worked With
Darren
