Raceway Chevrolet of Bethlehem
Bethlehem, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The exact truck I wanted to purchase was located at his dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was al dealership. I calle= d 2 hours ahead of time to let the dealership know I was coming to purchase= this vehicle. When I arrived, someone else was already considering the sam= e exact vehicle I had called about. Fortunately this prospect buyer had dec= ided against the purchase. He approached my wife and I and warned us not to= be fooled by the dealership's hidden agendas. After viewing the vehicle an= d sitting down with one of the employees, Michael Van xxxx (whom conceitedl= y considered himself "the best car salesman at the dealership" multiple tim= es during our transaction), I decided to go ahead with the purchase because= after all this is what I came for and I wasn't technically sold anything b= y anyone but myself. I was presented with somewhat of a good deal for the v= ehicle and given a total exact price. It was very late at this point and th= e dealership was closing down. The final transactions were quickly processe= d and I mistakenly didn't catch the $3,230.00 overcharge until the next mor= ning. I felt so deceived as I looked over the final numbers over and over a= gain with no rhyme or reason as to why I was completely overcharged and pla= yed for a simpleton. I called "the best salesman at the dealership" up the = very next morning to present to him this possible error that was made in ov= ercharges. His tune toward me had took a complete 180 turn and he basically= told me I was xxxx out of luck and was charged extra due to the "desirabil= ity of this truck model, the free tires for life and the lifetime power tra= in warranty" and that they upcharge every vehicle on their lot. In the end = this hidden charge basically covers the tire and warranty and they aren't i= n fact free at all. I was then told the manager (Dean Gagliardi) would call= me for which I waited two whole days for a call back from. He also basical= ly told me that the extra $3230.00 charge over MSRP was not an error and in= fact was made on purpose due to the desire of this particular model truck.= Why wasn't this transparent from the beginning?=C2=A0 I am completely disg= usted and embarrassed that I was played for a fool. They handled my concern= s poorly and unprofessionally. I will NOT be returning to this dealership f= or service and I definitely DO NOT recommend this dealership to anyone. Buy= er Beware! More
Great experience with trading in my Equinox and purchase of a new Trailblazer. Richard was so very helpful and did everything he could to get me an awesome deal. of a new Trailblazer. Richard was so very helpful and did everything he could to get me an awesome deal. More
Michael didn’t give up and was very quick to find an answer for me! Pleasure meeting you Mike and hope to do business again in the future answer for me! Pleasure meeting you Mike and hope to do business again in the future More
Huge thank you to Michael Van xxxx and the whole team at Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guid Raceway Chevrolet! Michael was very knowledgeable about the vehicles I was interested in, accommodating to any and all questions, and patiently guided me throughout the entire process. I couldn't have been more pleased to work with a sales representative! The entire team was friendly and helpful from start to finish, and I can't wait for the opportunity to do more business there. More
It was a pleasure working with Michael. He made the process simple and easy. We look forward to working with him and Raceway for our future purchases. process simple and easy. We look forward to working with him and Raceway for our future purchases. More
Bought a 2017 Tahoe LT Premier from here. After a little negotiating we came to an agreement on the price. Biggest selling point was the lifetime power train warranty that came with the truck. Elizabeth was negotiating we came to an agreement on the price. Biggest selling point was the lifetime power train warranty that came with the truck. Elizabeth was our salesperson and was a great help, she stayed past closing time to make sure everything was finalized and out the door as happy customers More
Richard was very diligent in providing me with the information necessary to make a decision to buy. Staff is professional yet friendly. Will recommend Raceway. information necessary to make a decision to buy. Staff is professional yet friendly. Will recommend Raceway. More
This is the 3rd car I have bought from Raceway the staff is great, friendly, good customer service. Michael is the best salesman ever. Will definitely recommend them. The service guys are awesome. is great, friendly, good customer service. Michael is the best salesman ever. Will definitely recommend them. The service guys are awesome. More
Erick in sales was our salesman when we just purchased our 2017Chevy Equinox on Friday and he was very freindly and did a great job meeting our requirements. We wish him a great career with Raceway Chevy our 2017Chevy Equinox on Friday and he was very freindly and did a great job meeting our requirements. We wish him a great career with Raceway Chevy and will recommend him and your dealership to anyone who may be looking for a new or used vehicle. Thank you Erick for doing a great job. New car owners,Barry & Penny Mohr More
I wanted to thank Tony for being so awesome. I went to 3 other dealerships I was told I needed money down and didn't even try to work with me. After talking to tony on the phone I went to see him. Now I'm d other dealerships I was told I needed money down and didn't even try to work with me. After talking to tony on the phone I went to see him. Now I'm driving a brand new trax that I LOVE. Thank you Tony snd Raceway chevy More