RK Chevrolet
Virginia Beach, VA
By Type
Showing 186 reviews
Broke down while in Virginia Beach on vacation. Turned out to be a bad fuel pump. Was nice of them to fit me into the schedule but it still took them 3 days to fix the truck. They charged me: $1227.00 to out to be a bad fuel pump. Was nice of them to fit me into the schedule but it still took them 3 days to fix the truck. They charged me: $1227.00 to fix my replace a fuel pump and a brake line they said was broken. Total was a whopping 1,227.00 to perform this service. Holy CRAP!!! I found that the fuel pump (geninue AC Delco) part is $69.00. They charged me $485 for this part. This was HIGHWAY ROBBERY. They were able to get me back on the road but boy did it cost me. I guess I was hoping they I could find a Chevy dealership that did not prey on people. I WAS WRONG. Recommend go to one of the other dealerships in the area. UPDATE I was contacted by the owner of the dealership which surprised me. He informed me that the part included a module that I was not made aware of. The cost of this module was more than the 70 fuel pump. He offered to do whatever it takes to make me happy. We settled and I am now a happy customer. Thanks for taking the time to contact me. This is a good example of good customer service. Matt h More
Overall, it was very good. We purchased a car from RK Chevrolet before. The salesperson was excellent, very good! He made sure that we got the car that we were looking for, and the deal that we were lo Chevrolet before. The salesperson was excellent, very good! He made sure that we got the car that we were looking for, and the deal that we were looking for. More
Our salesperson showed us what we were interested in, and then worked with us on the price. He didn't waste our time. He was very good. My wife and I bought our first two cars here. I dedided what I want then worked with us on the price. He didn't waste our time. He was very good. My wife and I bought our first two cars here. I dedided what I wanted and he wasn't pushy at all. It was very nice, very plesant. More
The buying experience was good. When I want something, I'm pretty focused. I looked at their website and the salesperson was a very helpful guy. He knew everything about the Camaro. When my car was bei I'm pretty focused. I looked at their website and the salesperson was a very helpful guy. He knew everything about the Camaro. When my car was being detailed, he gave me another car to drive. That's class. I LOVE the Camaro!bc More
RK was excellent. Once we went there and met everyone, we were pleased that we shopped there. We were very pleased with them and the entire process. And, of course, we are pleased with our new car. I lo we were pleased that we shopped there. We were very pleased with them and the entire process. And, of course, we are pleased with our new car. I love the car. We do enjoy working with all the staff there. It was great there and it was very smooth. More
I did have a good experience with everyone there! The gentleman who was the primary salesman was everything I could have asked for. When his sales manager got involved, he was just as polite. The lady, gentleman who was the primary salesman was everything I could have asked for. When his sales manager got involved, he was just as polite. The lady, the finance director, was very professional. She explained the options I had, she wasn't pushy, she didn't try to ram it all down my throat real fast. She did a lovely job. I think a good salesman is someone who listens to you, somebody who would try and find you exactly what you say you want and not try and sell you something you don't want, or that costs more money. I bought my previous vehicle at RK and I was very satisfied. I had all the service done on that car at RK and I was well satisfied with that. When I wanted a new car, it was a no-brainer to to back to RK! More
It was very easy. Dorinda was awesome, she was extremely helpful. I had no intention of buying anything. While I was waiting for my truck in the service department, I was wondering around. Dorinda came ov helpful. I had no intention of buying anything. While I was waiting for my truck in the service department, I was wondering around. Dorinda came over to talk to me. She asked if I'd like to test drive a new Corvette while I was waiting. I did and I bought it. They got me a great deal. Dealing with them was a snap. I gave them one thousand dollars down, they took my truck - while it was still in the repair shop - and I drove home in a new Corvette. I would certainly recommend them. I'm very happy. I didn't plan on buying another vehicle. And I certainly didn't plan on buying a car, or buying new Corvette! More
It was excellent. Everything went real well. Brad, on a scale of 1 to 10, I'd give him a 10. He was knowledgeable and he didn't give me the runaround. He was always there for me. I'm happy. I'd seen their scale of 1 to 10, I'd give him a 10. He was knowledgeable and he didn't give me the runaround. He was always there for me. I'm happy. I'd seen their ads on television and in print. It was awesome. Everything went smoothly. It was very good how it was done. More
Finally I got a car with no money down. They had the exact Chevy Cobalt I wanted and the payments were not too high! I have already purchased 2 cars from this dealership and they are usually pretty nice exact Chevy Cobalt I wanted and the payments were not too high! I have already purchased 2 cars from this dealership and they are usually pretty nice. The battery was low on the car though but it was taken care of right away. More
Professional, warm, knowledgable, easy to work with and I will recommend them highly to all my friends. Mr Reynolds is very nice man from Kentucky and took the time to make sure we picked a car that made sen will recommend them highly to all my friends. Mr Reynolds is very nice man from Kentucky and took the time to make sure we picked a car that made sense for us and our family. His boys went to local schools and played ball with my son. More