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RC Hill Mitsubishi-Ocala - Service Center

Ocala, FL

4.9
509 Reviews

509 Reviews of RC Hill Mitsubishi-Ocala - Service Center

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July 01, 2023

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
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Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.

July 01, 2023

Quick and easy. Great service! And explanation of what was done and what to expect in the future with service. More

by deannakarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that you had a quick and easy experience with great service. Our team always aims to provide clear explanations of the work done and what you can expect in the future. We appreciate your feedback and look forward to serving you again soon! Drive safely! 🚗💨

June 29, 2023

Daniel was an absolute a pleasure! I couldn't be happier with my new car! Thanks for everything! More

by John
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
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Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

John, thank you so much for your kind words and for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that Daniel provided you with exceptional service and that you're delighted with your new car. It was our pleasure to assist you, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Best regards, RC Hill Mitsubishi Ocala

June 29, 2023

First time there but couldn’t ask for no better service and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃 More

by smatth3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your positive feedback. We are thrilled to hear that you had an exceptional experience with our service department. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thank you for mentioning our car wash as well. We strive to provide the best for our customers. Drive safely and enjoy your vehicle! Best regards, RC Hill Mitsubishi Ocala

Jul 03, 2023 -

smatth3640 responded

Thank you and looking forward to my next visit!

June 29, 2023

Professional, respectful, fast, competently, knowingly, politely. All the positive characteristics of this car model are disclosed. More

by Alex
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

Alex, thank you so much for your kind words and positive review! We are thrilled to hear that you had a professional, respectful, fast, and knowledgeable experience with us at RC Hill Mitsubishi Ocala. Our team takes pride in providing excellent service and showcasing all the positive characteristics of our car models. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, RC Hill Mitsubishi Ocala

June 27, 2023

Carlos was extremely friendly and knowable. He kept me updated on my repair and it was done in a timely manner. To top it off they gave me a car that was just cleaned and washed. Thanks More

by steveandtracy7
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your kind words and positive review! We appreciate your feedback and are glad that Carlos provided you with friendly and knowledgeable service. We're also pleased to hear that your repair was completed in a timely manner and that you enjoyed the clean and washed car we provided. Thank you for choosing RC Hill Mitsubishi Ocala! Best regards, RC Hill Mitsubishi Ocala

June 25, 2023

This dealership is very good to their customers. They are very knowledgeable about the car they sell. More

by melonyjohnson1207
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tavish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
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Jul 01, 2023 -

RC Hill Mitsubishi-Ocala responded

Melony, Thank you for your kind words and positive feedback! We truly appreciate your appreciation of our dealership's commitment to providing excellent service and product knowledge. It means a lot to us that you recognize our dedication to our customers and the vehicles we sell. We look forward to serving you again in the future, and if you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, RC Hill Mitsubishi Ocala

June 24, 2023

Friendly fast service. I was able to get in with no appointment, get my new tire and be out the door in no time. Highly recommended! More

by thewhitey6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for sharing your positive experience at RC Hill Mitsubishi Ocala! We appreciate your kind words and recommendation. We're thrilled to hear that our friendly and fast service exceeded your expectations. At RC Hill Mitsubishi Ocala, we understand the value of your time and strive to provide efficient and convenient service. We're glad we could accommodate you without an appointment and get you back on the road quickly with your new tire. Thank you again for choosing us as your dealership of choice. We truly appreciate your business and look forward to serving you in the future. Best regards, RC Hill Mitsubishi Ocala

June 24, 2023

Amazingly great Technician, who is dedicated, and takes pride in the work he performs, as are all R C Hill Personnel! Mitsubishi makes great, solid, reliable Automobiles, Thanks R C Hill, and Mitsubishi More

by Carl/Jutta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

RC Hill Mitsubishi-Ocala responded

Dear Carl and Jutta, Thank you for your amazing review of RC Hill Mitsubishi Ocala! We greatly appreciate your kind words and positive feedback. Our dedicated technicians and staff take pride in delivering exceptional service, and we're thrilled to hear that you had a great experience with us. At RC Hill Mitsubishi, we strive to provide our customers with reliable and top-quality automobiles, and we're glad to know that you appreciate the excellence of Mitsubishi vehicles. Thank you once again for choosing RC Hill Mitsubishi Ocala. We value your support and look forward to serving you in the future. Best regards, RC Hill Mitsubishi Ocala

June 23, 2023

Always efficient and timely. courteous and kind and wilLing to go the extra mile to help. More

by bettencourtashley88
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our dealership to be efficient, timely, and dedicated to providing excellent customer service. Our team at RC Hill Mitsubishi Ocala strives to go the extra mile to assist our customers and ensure their satisfaction. We truly appreciate your kind words and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

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