RC Hill Mitsubishi-DeLand - Service Center

Although I had not purchased my Mitsubshi from RCHill; I did bring it in for a recall notice. Barbara was very friendly made me feel welcome. I had shown up early for the scheduled appt and she offered me did bring it in for a recall notice. Barbara was very friendly made me feel welcome. I had shown up early for the scheduled appt and she offered me coffee and pointed me in the direction of the nice waiting room. My vehicle was processed and I was on my way about the time of my appt. Then I receive a notice that I should bring my vehicle in for an oil change and a coupon with a discounted cost. Once again, Barbara treated me like I was a very important customer. Barbara has made me happy to have called RC Hill regarding the recall. More

As always, I'm very pleased with the service I get at RC Hill Mitsubishi. Barbara takes good care of me as do all the guys in the service department. I trust the work they do and feel comfortable that RC Hill Mitsubishi. Barbara takes good care of me as do all the guys in the service department. I trust the work they do and feel comfortable that they would never suggest any work that didn't need to done. Everyone is always very friendly and very accommodating, especially if I just walk in with no appointment. We have 3 Mitsubishi's in our family and we all love our cars. Very dependable! Thanks for the great service! Jean Miller More

Parts department was very unhelpful and slightly rude over the phone. They also negate to tell you if you order and parts from them they charge you for a restocking fee (15%) AND if it's shipped they wil over the phone. They also negate to tell you if you order and parts from them they charge you for a restocking fee (15%) AND if it's shipped they will not refund that either. I definitely do NOT recommend the going here for parts. I would like to say the sales team was very nice and stayed in contact with me throughout the process, very friendly sales team. More

Always receive excellent service. I purchased my car used from another dealership still under the factory warranty, but have had all work performed by R.C. Hill since I purchased the car. The service d used from another dealership still under the factory warranty, but have had all work performed by R.C. Hill since I purchased the car. The service department has always properly diagnosed any issues and fixed the problem quickly. This is the first Mitsubishi product I have ever owned, but based on the warranty and service received from R.C. Hill I have recommended the dealership to friends looking for a new vehicle or service on their Mitsubishi. More

Chad,sold me my car and Barbara calls me to make the appointments. Chad is a very charming and smart young man also acts very professional. Barbara is always very pleasant on the phone and works aroun appointments. Chad is a very charming and smart young man also acts very professional. Barbara is always very pleasant on the phone and works around my schedule to have my car brought in to be serviced.I am very happy with my car and the prompt service I receive at this dealership. Sincerely, Evelyn Evans More

Purchased new an 06 Lancer Evolution MR. Took extremely good care of it and returned back to RC Hill for all major service. In July on 2010 I took it in for warranty issues before it expired. Major problem good care of it and returned back to RC Hill for all major service. In July on 2010 I took it in for warranty issues before it expired. Major problem was fading clear coat on the hood. I was told that I would have to wait until November 1st to get paint work performed. At the time I also decided to have stone chips repaired on the front bumper and to generally restore the body to like new. There was water spotting on the roof and I asked if it could be polished out. So the date of November 1 was set. All non warranty paint repairs were to be in the 6-7 hundred dollar range, not including what would be covered under warranty. I rented a car across the street at Enterprise for about 9 days while the work was performed. Upon taking my car after having some rough edges on the hood polished out and examining it in the sun I paid for the work and took it. It had a very slick wax coating on it and looked nice. A few days later when I bucket washed it, most of the wax washed off and I immediately noticed a cross hatched sand scratch pattern on the roof. There is also a spot where the buffing wheel burned through the clear coat. In the parking lot of the car wash I could see sand scratch and dark blotches in the hood, as well as a very prominent wavy appearance in the paint. The wax and bright sun had masked poor body work. I know good and bad paint work. I rate this poor. RC Hill's service department has gone a bit down hill since new management took over, and I expressed my opinion of that in telephone calls made to me about my level of satisfaction for my recent visit. I returned the car, expressing my dissatisfaction, and rented another car for several days to get a phone call that nobody at RC Hill Mitsubishi could find any flaws in the work done and to come pick up my car. I composed myself the next morning and spoke to RC Hill after being greeted by the sales manager. I believe I spoke with him for 45 minutes. I expressed my deepest dissatisfaction in the work performed and how much out of pocket money I should have went and spent to get the job done right. The paint work is just terrible. My car needed paint work right off of the lot when first purchased. RC Hill had a body shop manager that performed flawless work. The car looked like it had never been painted. That was on the hood and on the trunk lid. This time around I suspect that it was painted with flaws and hurriedly sanded and repainted. The waviness is very visible yet RC said he can not see anything wrong, and in fact it is a very good paint job. With a straight face he told me that I must have burned through the roof paint myself. But that is why I took the car to a supposed pro. To avoid damage. I'll be out well over $1000 to get the car painted properly now. The hood has to be stripped to bare metal. The roof will need the burn through leveled out and resprayed and then clear coated. I told at least 10 people that RC Hill was a great place to go to buy a car. They were. Not anymore. Those 10 people told 10 others. I take it all back. My car cost over $40k after payments. RC Hill will not get another cent from me. More

we have bought 3 vehicles from rc hill, we just got the 2011 eclipse and we're very happy with it. your service department is tops in our book!!! all of your personnel is great, feels like home when we g 2011 eclipse and we're very happy with it. your service department is tops in our book!!! all of your personnel is great, feels like home when we go there. everyone is very knowledgeable in all areas. we have no complaints....even your cocoa is great... carol chicerchia More

Very friendly, would recommend to friend, which I have already. Love the waiting room, great seats and cable. Also, starbucks coffee, can't beat that. Everyone treats you with respect and friendly. I go h already. Love the waiting room, great seats and cable. Also, starbucks coffee, can't beat that. Everyone treats you with respect and friendly. I go here all the time I need the oil change and they also inscpect the whole car to see if ther's anything wrong with the car. Overall is a great place. More

The lady at the desk in service was competent and help me with my issues and concerns. She went above and beyond to ensure I remain a customer of RC Hill Mitsubishi. I plan to come back and have my vehicle with my issues and concerns. She went above and beyond to ensure I remain a customer of RC Hill Mitsubishi. I plan to come back and have my vehicle serviced. I never liked taking my vehicle to get it service b/c you always feel like the company is out to cash in on your misfortune. The young lady at the counter but me at ease and made me feel like the service department was going to do an excellent job taking care of my vehicle and not over charge me. More

EXTREMELY SATISFIED WITH OVERALL EXPERIENCE AT DEALERSHIP. FRIENDLY AND HELPFUL EMPLOYEES WILLING TO GO THE EXTRA MILE. THE WORK WAS COMPLETED IN A TIMELY MANNER. I WOULD STRONGLY RECOMMEND TO ALL DEALERSHIP. FRIENDLY AND HELPFUL EMPLOYEES WILLING TO GO THE EXTRA MILE. THE WORK WAS COMPLETED IN A TIMELY MANNER. I WOULD STRONGLY RECOMMEND TO ALL MY FAMILY AND FRIENDS TO USE RC HILL MITSUBISHI IN DELAND. More