RBM of Atlanta - Service Center

I bought my 240D new at RBM in late 1977. Curt Cunningham joined RBM a year or two later and has been my service advisor ever since. I rely on his advice on how best to maintain my ancient car, what is impor joined RBM a year or two later and has been my service advisor ever since. I rely on his advice on how best to maintain my ancient car, what is important to keep up, what no so much so. When I have the car serviced, most recently for a worn out door latch, he calls me early on to review what they have found and then later when the work is complete. I know my 240 is getting the best care possible. More

James was probably the most professional and efficient service advisor I've ever had with any dealership I've ever dealt with. He was very detailed and did all that he promised. A great experience! He we service advisor I've ever had with any dealership I've ever dealt with. He was very detailed and did all that he promised. A great experience! He went out of his way to keep me advised of the status of my car; I appreciate knowing what's going on. Thanks James! More

Curt Cunningham has been my service advisor for more than 20 yrs (I have bought about 10 cars from RBM)- he has always been terrific and thorough. He has always anticpated my car's needs and mine - he is the 20 yrs (I have bought about 10 cars from RBM)- he has always been terrific and thorough. He has always anticpated my car's needs and mine - he is the very best. The dealership is terrific as well, thorough, clean and helpful More

For 16 years, my experience at RBM has been exceptional. My service advisor, Curt Cunningham, keeps me informed at every step. He is competent and considerate when talking to me about my car. I know exactl My service advisor, Curt Cunningham, keeps me informed at every step. He is competent and considerate when talking to me about my car. I know exactly what is happening. There are no surprises when I go to pick up my car. I have complete confidence in his advice. In addition, my service technician, Mike Levine, comes to say hello while I am there. These gentlemen, as well as other personnel at RBM, treat me like a queen! I, truly, enjoy my experience each time I go. My car continues to run like new due to the excellent attention it gets when I go in for service, and when I leave, it LOOKS LIKE NEW as well(It gets a car wash and inside cleaning job). It is a pleasure doing business at RBM. I do, indeed, think they are GREAT. More

I have known Amber for about 5 years. her technical knowledge is striking. Her diagnostics even prior to having the vehicle inspected astounding. As a male customer you are not accustomed to dealing wi knowledge is striking. Her diagnostics even prior to having the vehicle inspected astounding. As a male customer you are not accustomed to dealing with a young female professional who knows so much about cars and is capable of fixing things in seconds. Yes I must admit Amber's knowledge made me feel bad. (In the good way). Her customer service, her promptness in getting back to the client , her willingness to go the extra mile to surprise the customer with good news, outstanding. One other thing I might add. I left RBM about 5 years ago. I was approached by another "Mercedes Benz" dealer Mercedes Specialist of Dunwoody not too far away from RBM.No courtesy vehicles available, rates equal to RBM's , no coffee or snacks , no courtesy wash . I was told my catalyctic system on my SLK -320 was defect I needed to replace it immediately .Replacement cost $1200. I brought it back to RBM. I had the pleasure of being contacted with Amber Fontaine. She inspected the car . To my surprise the cat system was normal. My girlfirend took her C-230 to Mercedes Specialists of Dunwoody. According to them her brakes needed immediate attention. Cost $800. She drove her Mercedes about one more year before RBM did the repair.Beware of pseudo Mercedes dealers. Congratulations for a job well done.Atlanta classic Cars... Atlanta who? RBM stick around. More

RBM of Atlanta consistently provides dependable, trustworthy and professional service. When it is time to have my car serviced, I work with James Roberts. James has distinguished himself and his t trustworthy and professional service. When it is time to have my car serviced, I work with James Roberts. James has distinguished himself and his team as the gold standard for customer service and quality workmanship. I have many choices when it comes to maintaining my vehicle and I drive by all of them to get to RBM. More

I enjoy taking my car to RBM because of the overall great customer service. They have a nice waiting area, with great amenities, that making waiting quite easy. The associates are very quick to get your ca customer service. They have a nice waiting area, with great amenities, that making waiting quite easy. The associates are very quick to get your car checked in and serviced. I love that they provide a car if you don't have the ability to wait for the service to be preformed. Lastly, I love that I always get a freshly washed car back, not only does it work well, but it looks good too! More

I've been with RBM for a number of years and always, always, received excellent service. Dennis Phillips has been my Service Advisor for the majority of this time. I could not ask for anyone to be more always, received excellent service. Dennis Phillips has been my Service Advisor for the majority of this time. I could not ask for anyone to be more concientious or professional in his assisting me. He is polite and as concerned about my vehicle as he is in doing a great job for RBM. He's one of their greatest assets. More

RBM of Atlanta is by far the best dealership I have ever visited. I have frequented other Mercedes Dealerships in the past; however, none of which even half-way compared to RBM of Atlanta.The whole experien visited. I have frequented other Mercedes Dealerships in the past; however, none of which even half-way compared to RBM of Atlanta.The whole experience is never anything less than outstanding. I am surprised each time I visit how consistently attentive, considerate, and helpful all of the employees are. I specifically deal with James Roberts. There are simply not enough words to describe how helpful he has been. More

RBM is just great. The service is outstanding, and its consideration for its customers equally so. Very professional and friendly staff; very helpful as well. My service advisor is tops as was the sales consideration for its customers equally so. Very professional and friendly staff; very helpful as well. My service advisor is tops as was the salesman when I got my car. In essence, honest, friendly, professional. More