RBM of Atlanta

Excellent customer service and salesmanship! My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially My sales consultant, Fredrick was a pleasure. My husband and I were very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Here is email I sent to Dale Harrison, General Manager: Good Afternoon All, I wanted to take a few minutes of your time to express to you the great experience I encountered on Saturday leasing my first of many mercedes I plan to lease. It started with Lynette Brown, a friend of mine who works in your Corporate office taking time to inform me of the many incentives Mercedes offer for purchase or lease. She referred me to Casey while taking time to contact her on my behalf. When I finally connected with Casey I set an appointment to see her thinking she was in sales. She was extremely helpful and made herself available to meet me Saturday at the showroom only to find out she works in Finance; but informed me she was going to get me someone to assist me and she did. My sales consultant was and is Frederick. He was such a pleasure to work with during the leasing process. My husband who is not easily impressed was very impressed with his mannerism, caring and knowledge of cars; especially the Mercedes. Needless to say this was a class “A” experience for us both! To top it off just when I thought it could not get any better we sat down with Jeremy to discuss the maintenance packages. His presence and professionalism, along with Frederick’s is a “Model” many people dealing with the public face to face should duplicate. There are no words to describe the wonderful memorable experience which I will be sharing at my church openly and with other individuals I know interested in Mercedes and excellent customer service. I am sure these types of individuals are the individuals you strive toward being a part of your company. Thank you for taking time to read my email expressing my “unforgettable experience” at your Roswell Rd showroom. I hope you all have a wonderful afternoon! PS my daughter, age 33, was on the phone during the whole experience telling her significant other every second of the great experience from her eyes. She was thoroughly impressed as well. Which says a lot coming from a 33 year old! More

Jordin Mendez came out on a Sunday to service my vehicle! I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. R I recommend RBM Service technician Jordin Mendez! He came out on a cold Sunday morning to help me unlock my car and get me back on the road safely. RBM of Atlanta has excellent customer service in their Roadside Technician Mr. Jordin Mendez. More

Don Bonura Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction Don Bonura represents your company extremely well. He was very pleasant, professional, knowledgeable, and I felt no pressure in making any transaction. He exhibited patience and understanding in the decision making process. The friend who accompaned me during this process was evenly impressed with his demeanor. Mr. Bonura, thank you for your excellent service and you will be highly recommended. More

Excellent Don Bonura it was exceed my expectations by far . Very polite, and very friendly & very professional. I will recommend the dealer & Don Bonura to ever Don Bonura it was exceed my expectations by far . Very polite, and very friendly & very professional. I will recommend the dealer & Don Bonura to everybody. More

43 years of satified, excellent experience and service. Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important t Sales and service have always been first rate and focused on customer needs. Service after the sale is important to me and always equally important to "my guy", Eric. More

The worst sales person on earth The worst sales person I have ever met she is in the wrong line of work I would not hire her to clean my shoes for free ! The worst sales person I have ever met she is in the wrong line of work I would not hire her to clean my shoes for free ! More