RBM of Alpharetta - Service Center

Overall, the dealership is run professionally and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and certainly caters to people who demand and expect quality service and attention. Andrei is no exception to that standard. Top quality dealership and staff. More

I received a notice from Mercedes Benz to install the Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professi Augmented Reality control Module and scheduled an appointment with Steve Byrd. The installation was excellent and very fast. Steve is very professional and highly efficient and easy to work with. Look forward to working with Steve again when Mercedes Benz delivers the missing Hermes Communication Module for our 2021 GLE300 SUV. More

SteveByrd is without a doubt the Best service representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! representative in the industry. I have complete faith in dealing with Steve and have done so for over 15 years-none no better!! More

My 5 Star rating is for the Service Dept. and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service and in particular my Service Advisor, Steve Byrd for providing Exceptional Customer Service More

I’ve been having both my Mercedes vehicles serviced with RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership RBM of Alpharetta for several years now. Steve Byrd has been my service advisor and I cannot say enough good things about both him and the dealership. More

Steve Byrd is my service agent. He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to He has been my advisor for many years. I bring both of my Mercedes’ to him. He adds value to each visit. I know everyone says don’t take you auto to a dealership, but I say you should. I am very satisfied with the dealership and my service advisor, Steve Byrd. He has taken very good care of my mercedes and me. More

Great service phenomenal service consultant Job done perfectly and car delivered clean And on time perfectly and car delivered clean And on time More

Steve Bryd in the service department was very helpful in getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. getting my Mercedes GLE 43 AMG a part from Germany and expedited my service. He gave me a nice loaner to use in the meantime Thank you Steve!. More

Steve Byrd at RBM Alpharetta handled our recent service on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolv on our GLE 350. He made it so easy to have my part replaced as soon as we learned it had come in from Germany. Thanks, Steve, for getting this resolved so quickly. More

I received Friendly and excellent service. My car was ready on time. No problem getting a loaner car, My car was ready on time. No problem getting a loaner car, More