RBM of Alpharetta - Service Center

Dan has always been wonderful to work with. He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto need He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto needs. We have order cars from him and we have just placed another order. It is people like Dan that made us staying with the dealership and the brand while there are so many choices out there. I also want to do a shout out to Andrei Bucatari. His service is at another level! Andrei and Dan are the main reason for us to go out of our way to purchase cars from RBM Alpharetta. More

I have had to bring my car into service for different problems over the past weeks. Jeff Corey is my service advisor. Jeff quickly reacted to my frustration and problems. He demonstrated true concern for problems over the past weeks. Jeff Corey is my service advisor. Jeff quickly reacted to my frustration and problems. He demonstrated true concern for my satisfaction. Jeff is extremely knowledgeable and professional. I am very glad he is my advisor! More

I have known Andre Bucatari for almost four years. Andre combines knowledge, professionalism, attention to detail, kindness, and a willingness to do whatever is necessary to take care of a customer to Andre combines knowledge, professionalism, attention to detail, kindness, and a willingness to do whatever is necessary to take care of a customer to make him, by far, the best service advisor I’ve ever worked with. Whether dealing with a simple issue or a more complex one, Andre gets the job done. One of the things about Andre and RBM of Alpharetta that is important to me is that they make you feel like you’re part of a family. I cannot stress how reassuring it is to have Andre and RBM of Alpharetta working to take care of all my automotive needs. More

Steve Byrd did a great job of ensuring my vehicle was in great shape after servicing. great shape after servicing. More

Steve Byrd at RBM of Alpharetta Had my car done and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and completed in great time. Great customer service and the price for the repairs was fair market value. If you need your Mercedes treated right RBM and Steve is where you want to take it. this is the place . Thank you Steve for changing my mind about car dealerships service department. More

This is our second Mercedes SUV from RBM of Alpharetta. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. Steve Byrd has been our goto guy for service, and would highly recommend the dealership and Steve for your service. More

I did not receive an email to Rate my most recent service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the instal service. My Advisor is Tobias Gilmore and on my last 2 Services I would rate him 5 stars. Both services were new to RBM of Alpharetta with the install of required Hermes Communication module and then the new over the air navigation map new update that required service department update per corporate recommendation. Excellent service and communication with Tobias was excellent On Another issue. RBM needs to take the initiative with dealerrater And add Tobias to service center of RBM of Alpharetta. Thank you again for job well done Larry Allen More