RAC Performance
Carrollton, TX
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I called RAC Performance this Morning 6/7/21 and spoke with Michael about a 2010 Porsche Cayman at 10 AM. Put a $1,500 down payment on said car to secure my purchase while I wait for a video of the car wh with Michael about a 2010 Porsche Cayman at 10 AM. Put a $1,500 down payment on said car to secure my purchase while I wait for a video of the car which he said would take about an Hour and Half. I waited 2 hours before calling back and continued to call back until 8:40PM to inquire about the video with no answer from ANY of their "Departments". I called 34 times AND Selected Every Option on their Call List with never an Answer, Call Back, Email, or Reply. I set an Email the night Before inquiring about the availability of the car which Micheal had brought up during our conversation to confirm my Email and said it was available. After speaking with Micheal for 20 minutes about the car, he took my contact info and I put down a $1,500 payment towards the vehicle to hold it and I let him know I was buying out right with no bank loan. Then we spoke about paperwork, bank wires and shipping. It was a Guaranteed Sale for Their Asking Price and all I was waiting for was a video and the paperwork. I have never been treated so disrespectfully by a business. They took my Money and Couldn't even give a Call Back!! After reading all the negative reviews I truly believe them, Can't wait to see what excuses they use to justify their behavior. BUYERS BEWARE!! I HAVE CALL LOGS AND MY BANK STATEMENTS TO BACK MY CLAIMS. More
WORST CAR COMPANY REALLY BAD CUSTOMER SERVICE BUYERS BEWARE AFTER THEY HAVE YOUR MONEY THEY DO NOT CARE DO NOT DO BUSINESS WITH THEM SCAM SCAM SCAM SCAM BEWARE AFTER THEY HAVE YOUR MONEY THEY DO NOT CARE DO NOT DO BUSINESS WITH THEM SCAM SCAM SCAM SCAM More
Very friendly and knowledge staff. They listened, asked questions and offered advice. They did not try to hard sell. I am a knowledgeable buyer and trying to plan my next purchase. I have had both air and questions and offered advice. They did not try to hard sell. I am a knowledgeable buyer and trying to plan my next purchase. I have had both air and water cooled cars so nothing is new to me. As far as the purchase of a used vehicle I need advice regarding reliability and risk. Any doubts or trepidation I had prior to the call were erased once the call was over. This is an end of summer, early fall transaction so I have time. As soon as I am ready, they will be my first, and most likely, only call. I only wish they were closer to the Northeast. More