R & G Subaru

Don't get scammed by these people Bought a brand new 2019 CrossTrek - paid cash - and paid extra to have an autostart installed. Was told it would take three days to put the autostart Bought a brand new 2019 CrossTrek - paid cash - and paid extra to have an autostart installed. Was told it would take three days to put the autostart in. When I picked up the vehicle, there was no autostart. When I showed the paperwork that I had paid for the autostart, I was told that the $550 "Accessories" fee was for "Miscellaneous administration fees". No. That is not what I paid for, and I will never be shopping at R & G again. Nor will my friends. More

Service Department Very very over priced. Misleading in how long and how much it would cost when I called to set up appointment for what I wanted (took twice as long and Very very over priced. Misleading in how long and how much it would cost when I called to set up appointment for what I wanted (took twice as long and cost twice as much because they “assumed” what I wanted wrong More

"Hometown courtesy and exceptional service everytime!" Staff is awesome, knows you by name on sight and always very helpful and professional. We wouldn't go anywhere else for our Subaru experience!! We pu Staff is awesome, knows you by name on sight and always very helpful and professional. We wouldn't go anywhere else for our Subaru experience!! We purchase our 2nd new Outback in January and love it. More

Staff is always friendly and helpful Staff took the time to make sure I was happy with my purchase and when I had a mishap they were awesome with getting me in, fixed and going again Staff took the time to make sure I was happy with my purchase and when I had a mishap they were awesome with getting me in, fixed and going again More

Great Experience at R&G Subaru in Detroit Lakes I started talking to R&G Subaru about the new Ascent in January via email. They stayed in touch with me for several months making sure all my question I started talking to R&G Subaru about the new Ascent in January via email. They stayed in touch with me for several months making sure all my questions were answered. I finally made my decision to purchase in April. The entire experience was great and they couldn’t have been more helpful or patient. More

Love R and G Subaru We loved working with R and G Subaru...they are excellent in customer service as well as other services in their dealership, we had a wonderful exper We loved working with R and G Subaru...they are excellent in customer service as well as other services in their dealership, we had a wonderful experience. We were well taken care of and we love our new Ascent and will definitely be working with them in the future for all our future needs and service. More

Wonderful to work with I have never enjoyed the car buying process, until dealing with R & G Subaru. Everything about the experience was wonderful. They were courteous, hel I have never enjoyed the car buying process, until dealing with R & G Subaru. Everything about the experience was wonderful. They were courteous, helpful, and so friendly. The showroom is spotless, so bright and welcoming. More

Quick and efficient service. R & G Subaru has a nice, new facility that is easily accessible and is reasonably accommodating. The service was quick and thorough and typically pri R & G Subaru has a nice, new facility that is easily accessible and is reasonably accommodating. The service was quick and thorough and typically priced. More

Bought many previous Subaru's from St. Cloud, but with the change in ownership has come a change in attitude. Chose to work with R&G in Detroit Lakes and the experience rated an A from beginning to end. the change in ownership has come a change in attitude. Chose to work with R&G in Detroit Lakes and the experience rated an A from beginning to end. Sure it was a big drive from the Twin Cities, but with the money I saved on the entire transaction (new + value of trade) I came out far ahead of anything I could negotiate in the Metro. Bravo and keep up the good work. More