R.C. Lacy Ford Lincoln Subaru

Bret Lawton was very patient, knowledgeable and accomodating with my 2012 Subaru Forester, my very first Subaru. This was also my first experience with a lease. Bret and Bob were very helpful. This accomodating with my 2012 Subaru Forester, my very first Subaru. This was also my first experience with a lease. Bret and Bob were very helpful. This was not my first experience with RC Lacy Inc. I have several family and friends that have bought and/or leased vehicles, and used the service department as well, so I can confidently recommend this dealership to others. More

My first time at Lacy Service. In 2010 I went there to purchase a Subaru Forester but the salesman said he was going to Arizona for his winter vacation and he did nothing to facilitate my wanting to buy f purchase a Subaru Forester but the salesman said he was going to Arizona for his winter vacation and he did nothing to facilitate my wanting to buy from Lacy - no question about trade-in, no offer of deals, nothing. He sat in the car while I test drove it. Then back at the offce he said something to the effect: "I'll bet you really want to buy this car today, don't you, because I am leaving for Arizona tomorrow and I would like to close the deal today." I had no reason to, so I went online, found a dealer, Goldstein, in Albany NY who had an online deal. I called, went up, and bought the car, for less than Lacy's list price. BUT: then I thought I'd try the service dept. for the 15,000 mile check up. Told the service desk it was my first time there, what should I expect. Well, I SAT there for exactly one and a half hours! For a 15,000mile check up! AND it cost $102.55, more than Goldstein, and Goldstein is polite AND they wash your car. I told other Subaru owners and the general response was "I've never heard anyting good about Lacy." I think I may tell of my experience to the boss - could it be possible he doesn't KNOW how bad his dealership is performing? . More

Shannon was great helping me decide on a new 3.6R Outback. She answered every question, set-up a test drive and made all the arrangements for a quick and easy purchase. I would highly recommend Lacy Outback. She answered every question, set-up a test drive and made all the arrangements for a quick and easy purchase. I would highly recommend Lacy Subaru and Shannon Berberich. More

This was the best car buying experience we've ever had - from start to finish! Jared Gordiano was so knowledgeable and patient, and he really listened to our needs and answered all our questions. Jared also from start to finish! Jared Gordiano was so knowledgeable and patient, and he really listened to our needs and answered all our questions. Jared also helped us sort through our various options so we could determine the right model, type, and extras - and then he searched and found the right car for us and had it sent from another dealership. We are absolutely thrilled with our Forester LImited, which is just perfect for us and our pets! Also, there was no pressure at all from anyone at the dealership, and everyone was sweet as could be. We were very impressed, and we're looking forward to going back for service on our car! Thanks, Jared!!! More

I bought a 2008 Subaru Impreza from Bret, and absolutely love it....Bret is the best as well as Bobby....They worked with my son Dylan and myself to get the car we wanted...I'll recommend RC Lacy to everyon love it....Bret is the best as well as Bobby....They worked with my son Dylan and myself to get the car we wanted...I'll recommend RC Lacy to everyone looking for a vehicle and get treated excellently.. More

Jared Gordiano was very helpful from start to finish, in working with my family and I to purchase a new car. He is sincere, patient, and thorough. I highly recommend him! working with my family and I to purchase a new car. He is sincere, patient, and thorough. I highly recommend him! More

I recently purchased a 2012 Subaru Outback from Lacy. Everyone there were so friendly and efficient I thought for sure something was going to go wrong. But, it never did. When our car was delivered it Everyone there were so friendly and efficient I thought for sure something was going to go wrong. But, it never did. When our car was delivered it even had a full tank of gas. Bret and Kelsey,especially , my sales people, made it a pleasant, positive experience More

My experiance with Lacy Subaru was excellent, Everyone was great, my dealer was Bret who was the best, very professional and excellent service. I would recommend Lacy Subaru to family and friends. My rati was great, my dealer was Bret who was the best, very professional and excellent service. I would recommend Lacy Subaru to family and friends. My rating is 5 in every catagory. More

We had an great experience buying our first family car. Brett is a very understanding and caring sales person who helped us find the perfect car. Each time we come in for service he always says hi and ask Brett is a very understanding and caring sales person who helped us find the perfect car. Each time we come in for service he always says hi and asks how our family and the car is doing. The team as a whole at RC Lacy makes it a very pleasurable experience and I would recommend them to everyone! More

Bret Lawton was an excellent sales person as well as being smart, attentive, kind and considerate....I walked into the dealership with the intent of checking out the market and I walked out with a car t being smart, attentive, kind and considerate....I walked into the dealership with the intent of checking out the market and I walked out with a car that I have been very happy with ever since.... More