R.C. Lacy Ford Lincoln Subaru

I came down from Rhode Island after finding a the car I was looking for online (2013 Lincoln MKX) The reason I called them at first was because they had the best price and best deal for the car I was look was looking for online (2013 Lincoln MKX) The reason I called them at first was because they had the best price and best deal for the car I was looking for. I spoke to and emailed Jim Lacy may times speaking about what I was looking to do and setting up a time to come down, and he was great to speak to and deal with until I got down there a couple of week later. I arrived there yesterday (3/5/13) and meeting Jim and the rest of the Staff in person was even better than speaking to them on the phone and by email. They were very attentive to me and my family the minute I walked in, in fact they were literally greeting me at the door when I pulled up. Matt Devlin handled the paperwork and test drive for me, and he was a great guy to deal with throughout the whole experience, seems like a guy I would be friends with if I lived in the area. The car I was looking at online to buy, the Lincoln MKX, was actually better than advertised and Not only did I get a good deal on the car I was buying, but I had a realistic expectation of the value of the car I was trading in, my one and only worry at all was not getting what I thought was the going fair trade in value for the car I was trading in. They literally hit the number I was hoping for on my trade in, without me every telling them at any time what I was expecting or hoping for. Because of that there was no haggling of any kind, it was simply and hand shake and lets get it done. I had brought my wife and daughter down, so while they worked on the paperwork, they pointed out a spot for me to go have a bite to eat with my family, that too was a great experience, and when I got back we signed the paperwork within the finance director who turned out to be almost as big a Yankee fan as me, which was fun too, we may have spent more time talking about the Yankees than the paperwork for the loan, but since that was perfectly in order, we were able to do that easily. Matt was able to hook me up with 3 months of Free Sirius Satellite radio, and both He and Jim showed me everything I needed to know in what is a very technologically advanced car. The car is all I expected and more, and the same goes for the dealership. I have no problem driving down there again if they have a car me and my wife are looking for next time we are looking for a new car, in fact I would look forward to it. Thanks Guys. More

From the first moment I called Lacy Subaru I was treated with kindness and respect. I spoke with Greg Brownstone over the phone and instantly felt comfortable. I made an appointment that day for a test dr with kindness and respect. I spoke with Greg Brownstone over the phone and instantly felt comfortable. I made an appointment that day for a test drive. Of course I loved the cars and Greg made it his personal mission to get me into to one. I wasnt ready to buy that day and there wasn't even a hint of pressure to do so. I spent a couple of hours that day at Lacy Subaru, test drove 2 cars...loved them both of course...asked a million questions and Greg was so patient. I left that day without buying a car but knowing I would only buy one from Lacy Subaru. A few weeks pasted...Greg kept in touch with me via email, asking if I had any questions, could he help in any way. He was great! The day finally arrived, I was ready to buy my new Subaru.... but which one?? I called Greg and gave him my wish list...it wasnt easy either but within 24 hours he had found my dream car!! The next step was financing...again the gang at Lacy went above and beyond to get me the best rates, easiest terms and the payment was just where I needed it to be. Bob Cargi is the man!! In short from beginning I was very impressed with all of the staff at Lacy Subaru. Professional, helpful, and so easy to deal with, I had the best experience there from beginnin to end...but most of all I LOVE MY SUBARU!! More

I had purchased my first vehicle from Brett almost 2 years ago, he went above and beyond to help me and my family have one of the best vehicle buying experiences. We came back and purchase our 2nd vehic years ago, he went above and beyond to help me and my family have one of the best vehicle buying experiences. We came back and purchase our 2nd vehicle from Brett and our impression has not changed at all, great experience and would recommend any and all to do the same. More

Very courteous, friendly, and honest...go out of their way to help You in every way. Especially Bret Lawton, who I dealt with for both new Subarus. Also, very clean with experienced and careful service wh way to help You in every way. Especially Bret Lawton, who I dealt with for both new Subarus. Also, very clean with experienced and careful service when needed. I highly recommend R C Lacy, without reservation, for buying and servicing their car or truck. More

I had a great experience buying my third new vehicle from Lacy. Bret Lawton was extremely patient, full of information and very willing to find the vehicle I wanted. It felt more like he was helping me buy Lacy. Bret Lawton was extremely patient, full of information and very willing to find the vehicle I wanted. It felt more like he was helping me buy a car, rather than selling me one. Bret was always straightforward with me. Bret (and everyone else I met there) was extremely friendly (everyone says hello!), very pleasant and hospitable (always offering coffee), very courteous and very helpful. Robert Cargioli explained various options very clearly. Bret made buying (and even picking up) the car easy and painless. I would not hesitate to recommend both Bret and Lacy to anyone looking to buy a car! I cannot recommend Bret highly enough. More

Everyone at Lacy is so friendly and knowledgeable. We just got our second Subaru from them and will definitely be customers for life. One thing that is really cool about Lacy is that they offer an amazi just got our second Subaru from them and will definitely be customers for life. One thing that is really cool about Lacy is that they offer an amazing referral incentive! But what I love most about Bret and everyone at Lacy is that they will be HONEST with you, and will put you in a car that is the best price and best fit for you/your lifestyle. What sets this dealership apart from it's rivals is that they genuinely want to help you out, which is a feeling that I have absolutely NOT gotten at other dealerships. They will take the time to listen to you to come up with the best car for you. It's a fun, friendly, down-to-earth atmosphere at Lacy and we couldn't be happier with our service/experiences doing business with them. More

We found a beautiful car for a great price! Everyone was friendly and helpful. Our Sales Rep (Matt) was excellent and informative. The whole process was easy and stress free...no haggling; we got a great va friendly and helpful. Our Sales Rep (Matt) was excellent and informative. The whole process was easy and stress free...no haggling; we got a great value on our trade in and in return an absolutely beautiful car! Thank you to everyone for your warm welcome and hospitality..it really felt like we were family. We will definately recommend Lacy to all our friends and family in the area. More

i gave the ratings i did because i was in the market for a great used car under 15k and i found a honda fit that was in great shape for a very reasonable price the sales associate bob was great helping me t a great used car under 15k and i found a honda fit that was in great shape for a very reasonable price the sales associate bob was great helping me through every step of buying the car and being a young adult it was kinda confusing but bob made everything very easy to understand and helped me get great financing also everyone at the dealership was very friendly also greg was great and also made everything very easy and smooth as far as my insurance went and i would recommend anyone to lacys - very happy with my new honda fit More

I would strongly recommend RC Lacy to anyone looking to buy either a new or used vehicle. Bret Lawton found a car to fit my needs, budget and personality. Bret is a very knowledgeable, friendly, courteous buy either a new or used vehicle. Bret Lawton found a car to fit my needs, budget and personality. Bret is a very knowledgeable, friendly, courteous young man and a pleasure to do business with. Lacy's service department goes above and beyond to make sure my vehicle is properly taken care of quickly, efficiently and always with a smile. Anyone I spoke to in the dealership was friendly and helpful. I have already recommended this dealership and Bret to several people and plan to continue doing business with them in the future. More

Tried out a 2012 Subaru Forester and liked it so much that we went back to discuss purchasing it but it had been sold. Brett made many phone calls trying to get exactly what we wanted and we ended up wit that we went back to discuss purchasing it but it had been sold. Brett made many phone calls trying to get exactly what we wanted and we ended up with a 2013 Forester. We HAD to have fog lights and Brett made sure that happened. He was very friendly, down to earth, easy to talk to and wasn't the typical pushy salesman which really sold us. The best salesman we have ever dealt with. Bob was great too, went above and beyond to give us the best deal and financing even though he had to redo all the paperwork which had to take more time for him. We really appreciated his great efforts. Love the Forester and will be dealing with Lacy from now on as well as spreading the word. Thanks so much for making our new vehicle purchase so easy, care-free and pleasurable. Diane McNeill More