R.C. Lacy Ford Lincoln Subaru

Our experience dealing with Lacy Subaru was great from the first minute we walked through the door of the dealership. We were happily greeted by Bret Lawton,(sales consultant). This was not only my first the first minute we walked through the door of the dealership. We were happily greeted by Bret Lawton,(sales consultant). This was not only my first experience with Lacy Subaru but also my first new car experience.Bret was very helpful in helping me to decide which features in the vehicle that would be beneficial to my needs. He also addressed in full detail my concerns and the leasing process. Bret Lawton made the buying experience not only worry free but also fun. He kept an open line of communication from the beginning to the end of the sale.and if I had any additional concerns or questions after I got home he would be more than happy to address them. I had various concerns about what to do with my 1998 Ford Expedition of how to dispose of it and Bret made the suggestion of trading it in and also made it very easy and worry free to do so. I would highly recommend to family and friends that if they are in the market for buying or leasing a Subaru, they should make their first and only stop at Lacy Subaru and see Bret Lawton!!! More

I highly recommend Jared. I had a fantastic experience at RC Lacy. Everything was clear from beginning to end, no surprises. Jared handled the fact that I had issues with the title of my trade-in polite at RC Lacy. Everything was clear from beginning to end, no surprises. Jared handled the fact that I had issues with the title of my trade-in politely and professionally. He was even patient with me when I thought I lost my remote access code on day one. Overall, Jared is a great guy to work with when hunting for a new vehicle. More

It was great dealing with Chris. I found him to be very knowledgeable, patient and kind, Chris provided a level of customer servcie that is rare to find these days. RC Lacy is lucky to have him as an empl knowledgeable, patient and kind, Chris provided a level of customer servcie that is rare to find these days. RC Lacy is lucky to have him as an employee. Thank you Chris for making the car buying experience a positive one. Best regards, Bambi Hotaling More

I have purchased my 3rd Ford Explorer from Lacy Ford in Catskill, I started out working with John Luvera (Excellent) and when John was promoted to Sales Manager I was moved over to Bret Lawton (also Excell Catskill, I started out working with John Luvera (Excellent) and when John was promoted to Sales Manager I was moved over to Bret Lawton (also Excellent). I am a long time Ford Explorer owner (20+ years) and I have dealt with several different Ford Dealerships. Lacy by far is on top. Their sales & service department are the best. Bret is professional, friendly and is always on top of his game, if I send an email I have a response within hours, if I call he has always been available to take my calls, very knowledgeable, knows what I want and sees that I get it. I would have no problem recommending anyone to them and in fact I have. Keep up the good work. Lisa Benjamin More

My son has been looking for a new car for quite awhile. We have visited a few dealerships and always walked away frustrated. We were recommended by a coworker to meet with Matt Devlin. He was friendly, We have visited a few dealerships and always walked away frustrated. We were recommended by a coworker to meet with Matt Devlin. He was friendly, patient and went over every detail of the car, purchasing and leasing. Ultimately my was able to get a car. My husband who is not a fan of dealerships and salesmen, told Matt that this was the first time he was ever comfortable and happy with the whole experience. Matt Devlin is an outstanding Salesman and made my son feel great. I was proud to see him get in his new car and drive away. More

Bret was very professional and personable. He made the whole car buying/trade-in experience a lot easier than I expected. He gave me a competitive price and delivered the vehicle within the time frame pr whole car buying/trade-in experience a lot easier than I expected. He gave me a competitive price and delivered the vehicle within the time frame promised. More

Buying 2014 Subaru Crosstrek from Jared at Lacy was the most pleasant car buying experience of all of our car purchases. Jared matched the price that we asked, and we completed the purchase in just a few m most pleasant car buying experience of all of our car purchases. Jared matched the price that we asked, and we completed the purchase in just a few minutes. We requested a few extras that are best done by the manufacturer. Jared kept us updated of the delivery status via e-mail. The car was ready when promised. Jared saved me a lot of time helping process the financial transaction in the way it was convenient for me. The dealership sent a driver to pick me up from home so that I can drive my new car back. Jared took the time to explain the manual to me, showed me all of the featured of the car, connected my phone, preset radio stations. Jared checks on how we are enjoying our car and always offers to answer any question I have. He even sends me personal service reminders. This was a truly different buying experience. I highly recommend Jared and Lacy Subaru. More

I was stuck in a bind in a very unique situation. Jared was more than accomodating and helpful. He was also very quick in his service and got done everything I needed. He made this very easy for me. I am e was more than accomodating and helpful. He was also very quick in his service and got done everything I needed. He made this very easy for me. I am ecstatic with my service and my new car and will be recommending this dealer to everyone I know. More

Great service. Very happy with the overall service I received in buying my new Suburau. I love the car and would definately use this dealer again for my future car purchases. received in buying my new Suburau. I love the car and would definately use this dealer again for my future car purchases. More

Bret Lawton made my decision to buy a 2014 Mustang ,as he said, i will get exactly what you want,and he did , good job Bret. said, i will get exactly what you want,and he did , good job Bret. More