R.C. Lacy Ford Lincoln Subaru
Catskill, NY
Filter Reviews by Keyword
By Type
338 Reviews of R.C. Lacy Ford Lincoln Subaru
New Car! Great staff working here! Kristin, Kayla, Kirk and Bob really know how to help you out and get you what you want. Left with a smile on my face! Great staff working here! Kristin, Kayla, Kirk and Bob really know how to help you out and get you what you want. Left with a smile on my face! More
Great experience! Buying a new car can be and usually is a very stressful experience for most of us. I recently purchased a 2015 Lincoln MKS from R C Lacey and Bret Law Buying a new car can be and usually is a very stressful experience for most of us. I recently purchased a 2015 Lincoln MKS from R C Lacey and Bret Lawton was my sales associate. It started with me searching on the internet for a 2015 MKS as mine was already 6 years old. My search lead me to Lacy so I received an e-mail after requesting information. I called to request an appointment to see there inventory and Bret was the first person to greet me on my arrival. Bret took my information and asked what I was looking for and my price range. He made this experience so easy for me that after thinking about the deal on Friday, I gave Bret a call and he told me to stop in on Saturday which I did.When I arrived to show my wife the car, I told Bret I needed to get to a number I was comfortable with and he replied, give me "10 minutes" so I agreed. Upon his return, he said "will this work?", and to my surprise, it was the deal I was looking to make! We sat down, he took the information he needed, I gave him a deposit, and returned on Monday to sign the paperwork and give him the rest of my down payment. I drove home that night with my new car, loaded with all the amenities I was looking for! Thank you Bret for making this a great experience! I will refer others to you for doing such a great job! More
A great buying experience. Kirk was a great help. We had been shopping for a new car for several months. After spending time researching online, we narrowed our choices to Subaru’s Forester and Toyota We had been shopping for a new car for several months. After spending time researching online, we narrowed our choices to Subaru’s Forester and Toyota’s RAV4 in late November. While both cars had similar features and pricing, we selected the Forester. Our buying experience at RC Lacy was stress free and quite enjoyable. Everyone we met at Lacy was friendly. The facilities were very comfortable and clean. We especially appreciated the way we were treated by Kirk McGee our salesman. Kirk’s relaxed approach was refreshing. He patiently answered all of our questions and spent a good deal of time allowing us to look over and test drive several Forester models. He was even able to match the Toyota dealership’s financing offer. We were impressed with his knowledge and, once we made our decision, the efficient way he helped us to complete our purchase. Kirk took care of all the paper work and had everything ready for us when we came to pick up our car on November 23rd. This was impressive, as we agreed to the purchase on Friday the 20th and needed the car before Thanksgiving. After our purchase was completed, Kirk also took the time to show us all of the features available in our vehicle. He even helped us link our mobile phone to the car’s blue tooth. Based on our buying experience, we would recommend RC Lacy and Kirk McGee to anyone in the market for a new car. More
Buying local from Lacy was the best decision I've ever made I could have saved a couple of hundred dollars if I wanted to buy a Subaru from Albany, but I couldn't be happier that I decided to buy locally. Matt I could have saved a couple of hundred dollars if I wanted to buy a Subaru from Albany, but I couldn't be happier that I decided to buy locally. Matt (my salesman) helped facilitate the return of my leased Nissan in a way that you could only get from a dealership like Lacy's. That alone will lead to me telling everyone who will listen about what a great dealership Lacy's is. It was obvious from my first visit that Matt really loved working there, he was not pushy at all, and all he wanted to do was help me find the vehicle that would make me happy. He did, and I couldn't be happier. Customer for life. More
"Great Service, Even On Sunday" My car buying experience with Jared Gordiano was great! This was my first time buying a Subaru WRX STI ever but not my first time buying a new vehicle My car buying experience with Jared Gordiano was great! This was my first time buying a Subaru WRX STI ever but not my first time buying a new vehicle. From the time that I got to the dealership I was treated well, no nonsense, no boxes and numbers to try to trick me into a price that they wanted me at, no pressure at all it felt like! My past dealings with finance departments have been nothing but trying to be nagged into being up sold and Jared was nothing but pleasant! Jared was very helpful, and informative. He was able to answer any questions that I had right away. He wasn't pushy in any way, but just gave the "fact"! They treated me like human being, not just like a walking wallet! Overall a WONDERFUL experience, thanks again Jared! I would highly recommend going to this dealership for anyone in the market for a car!!! Btw.... I love my Subaru WRX STI! More
Best car dealership Kirk was very, very helpful to me. I walked in with one vehicle in mind. And was sad to hear it was sold. But, Kirk was able to help us find the right Kirk was very, very helpful to me. I walked in with one vehicle in mind. And was sad to hear it was sold. But, Kirk was able to help us find the right vehicle. Thank you again. More
New to Subaru After owning Toyotas for decades, we decided to try a Subaru Outback. This decision was based on its ratings in numerous categories, especially its ov After owning Toyotas for decades, we decided to try a Subaru Outback. This decision was based on its ratings in numerous categories, especially its overall safety rating. Nicole made the process easy with her professionalism and commitment to customer satisfaction. She found the perfect car for us and we couldn't be happier. Her knowledge of the vehicle was outstanding and the low-key approach of this dealership is refreshing. Bring on the snow! More
Best car dealership I ever bought a car from Jared was amazing!!! The best sales person I ever dealt with. I love my new Outback!!!! This was a fabulous experience! It was virtually painless!! Jared was amazing!!! The best sales person I ever dealt with. I love my new Outback!!!! This was a fabulous experience! It was virtually painless!! More
New Focus My daughter needed another car, thanks to Mike & Bret she is leasing a new focus, two good guys right there.If you need anything I would hesitate to c My daughter needed another car, thanks to Mike & Bret she is leasing a new focus, two good guys right there.If you need anything I would hesitate to call Brett. More
Effortless I recently traded in my 2012 VW Jetta for a 2105 Subaru Forester. My husband and I talked to and visited several dealers in the Albany area and, ulti I recently traded in my 2012 VW Jetta for a 2105 Subaru Forester. My husband and I talked to and visited several dealers in the Albany area and, ultimately, found the best deal with Lacy Ford Lincoln Subaru. Jared Giordiano, our salesman, made the whole process effortless and painless. In the end, we were satisfied with both the price of our new Forester and our trade. We will have no qualms recommending Lacy Ford Lincoln Subaru to family/friends. More