Quirk Works Subaru

Quirk has been known to have a dishonest reuputation by both other car dealers in the area. In the past, I have dealt with them for a VW purchase and they definately are the epitome of the stereotypical ca both other car dealers in the area. In the past, I have dealt with them for a VW purchase and they definately are the epitome of the stereotypical car dealership. They have trained them on a very specific sales process. (Greeting, build rappor, dissapear, pull a car up beind you so you can't leave, have you test drive a car you didn't ask for, tell you they can work something out). Their biggest selling point is that they give you an offer you can't refuse and have you come down.. I mean who could say no to having an 8yr extended warranty included in the price!! (Red flag #1) I was looking for a very specific car... when I let them know I was coming in to test drive it, The car was" suddenly sold a few minutes before". (Red flag #2) The rep I worked with said they were busy (the place was empty on a Saturday) and didn't see my email to let me know. I test drove a similar car, however, that wasn't the car that had my interest so we didn't move forward. One strategy to be aware of, is they pull a car up behind you, requiring a sales person to move the car for you to leave. (Red flag #3) The person that helped me was nice, professional, but the fact that I felt that I drove about 50 mins to see a car that wasn't there after having regular communication felt very disrespectful. Honestly, shame on me. It was an offer too good to be true. The red flags were there such as not posting the window sticker for transparency - Red flag #4 (which im pretty sure is the law), so you can't even compare the quote.. and the kicker.... that car that "Just sold" is is still listed.... Its just a fake listing to attract other people like me to "test drive" a car that didn't exisit. In a time where trust is a commodity, If you live in New England, you have so many options to purchase cars from reputable, and transparent dealers. More

Purchased my 2024 Subaru Impreza back in 2024 and the undercarriage apparently was hanging causing damage. There was no dash light or any notification of what was wrong. Was driving to Maine and heard undercarriage apparently was hanging causing damage. There was no dash light or any notification of what was wrong. Was driving to Maine and heard scary noises and thought it was the tire, well Patriot Subaru in Saco Maine looked over the car and explained that the undercarriage bolts are no longer and that it must be that we ran over something. Never did I, but he was so nice and took such good care of it and saw needed alignment. Did the alignment and we headed to Maine. Got to Maine and mechanic looked at it and ziptied the undercarriage so we could make it home safely. Got home and on Monday was supposed to have an appt but state wide driving ban, so couldn't get there till Wednesday. Mike had car looked at, told us parts are back ordered with not ETA and took off remaining part of undercarriage and told me safe to drive, wouldn't give me a loaner. I said how can it be safe to drive, if I drive there is not undercarriage and driving it was not going to happen, because they already told me it was my fault that it was broken. Again, I explained that I did not run anything over. Would not give a loaner car because them not being able to fix it qualified me for a loaner and that not to worry it would be fine. Well again, I disagree, the undercarriage is there for a reason, and if no undercarriage, it could be further damaged and I would be financially responsible for any further damage. I then out of frustration called Subaru in Hanover, parts department. The gentleman I spoke to was AMAZING and understanding. He gave me telephone number for 5 Subaru dealers in CT, 1 in Bangor Maine and 1 in Manchester NH. Called NH Subaru and they have the parts in stock and now I am going to drive 2 hours to get my car fixed. I would have thought that anyone who works at Subaru could have made those same calls that I did and get the parts and make an appt at that dealership. This was not even attempted by Quirk Subaru in Braintree, it was left that they would call me when car part comes in and that its ok to drive it. So my car has been sitting for a week and now because of Hanover Subaru I know where to take my car. It is appalling that Quirk didn't even do anything. Very unsatisfied Subaru Impreza owner. More

Very disappointing. My family has been with quirk Subaru for many years. At a time when interest rates were high Tom (manager) talked me into leasing an ascent. I explai My family has been with quirk Subaru for many years. At a time when interest rates were high Tom (manager) talked me into leasing an ascent. I explained I drive a high amount of miles and he said it’s not a big deal bc the value will balance out the miles. (Have these in emails). When it was time to trade my car in for a new one, I started ) months before my car was up for lease. He said the car payment would jump another $357 due to adding the miles on the new car. He would only credit me $2000 for miles. They wouldn’t help. He began to text me in November asking me to trade or upgrade my car. At this point I was already lied to and disappointed in the dealership. In the end the car does not balance out. I was left with paying $7300, no one from Subaru would help me. I had to eat the miles and went to a different dealership to buy a car outright.. Do not buy or especially lease if you go over miles. You will end up paying so much more and get screwed. More

When it comes to automotive service, many people are understandably hesitant to trust dealership service centers, often fearing long wait times, high costs, and impersonal interactions. However, my rece understandably hesitant to trust dealership service centers, often fearing long wait times, high costs, and impersonal interactions. However, my recent experience at Quirk Works Subaru has completely redefined my expectations, and much of that is thanks to the extraordinary service provided by Mike Bolinder, a service advisor who is truly in a league of his own. “Everyone needs a Mike.” This statement couldn’t be more accurate. From the moment I walked in, Mike’s warm and empathetic demeanor set the tone for a completely different kind of dealership experience. He greets every client with genuine care and attentiveness, taking the time to listen and fully understand your concerns—no matter how small or complex they may seem. It’s rare to meet someone who truly cares about their clients to the extent that Mike does. He operates with a level of professionalism that is nothing short of exemplary, but it’s his empathy and personal touch that really stand out. Mike approaches every situation with a can-do attitude, ensuring that all of your concerns are not only heard but addressed thoroughly. He doesn’t just provide updates on your car’s progress—he takes the time to explain the “why” behind each recommendation, offering clarity and peace of mind. You never feel rushed or like just another customer in a long line. Instead, you feel like you are working with someone who genuinely wants the best for you and your vehicle. That level of commitment and care is something you don’t often find in this industry, and it’s why I believe Mike is someone you want to see every time you visit. Mike Bolinder Sets a Standard for Excellence Mike’s service doesn’t end when you leave the dealership. He ensures that every aspect of the process, from the initial consultation to the final handshake, exceeds your expectations. He follows up on concerns, keeps you informed throughout the process, and is always available to answer questions. Mike is the type of advisor who takes personal pride in ensuring that every client leaves satisfied, which is a rare and commendable quality. What really sets Mike apart is his ability to make you feel valued as a customer. He understands that for many people, a visit to the service center can feel like an inconvenience, but he transforms it into a positive experience through his thoughtful and proactive approach. Whether it’s keeping you updated on the status of your vehicle, providing transparent and honest advice, or simply engaging in a genuine conversation, Mike has a way of making you feel at ease. A Service Center Worth Visiting For those who tend to avoid dealership service centers, Quirk Works Subaru—and specifically Mike Bolinder—should be an exception to the rule. This is a place where customer service is not just a buzzword but a core value that is clearly reflected in every interaction. The team at Quirk Works Subaru goes above and beyond to create a seamless experience, but Mike is truly the crown jewel of the operation. His dedication to customer satisfaction is unmatched, and he sets a standard that all service advisors should aspire to. Final Thoughts If you’re looking for a service center where you’ll feel respected, valued, and genuinely cared for, Quirk Works Subaru is the place to go. And if you’re lucky enough to work with Mike Bolinder, you’ll quickly understand why I say, “Everyone needs a Mike.” His empathetic nature, professional demeanor, and unparalleled commitment to his clients make him an absolute asset to the dealership. So, whether you’re in need of routine maintenance, repairs, or simply advice on your vehicle, I wholeheartedly encourage you to visit Quirk Works Subaru and ask for Mike. You won’t just leave with a well-maintained car—you’ll leave with the confidence that you’ve found a service center you can trust for years to come. Thank you, Mike, for setting the bar so high and proving that exceptional service. More

It is very rare that I take the time to write a review but thought that the excellent treatment we received this morning by Gabe Sakalys at Quirk Works Subaru deserved such a review. We corresponded yeste but thought that the excellent treatment we received this morning by Gabe Sakalys at Quirk Works Subaru deserved such a review. We corresponded yesterday via email and agreed to meet this morning to appraise our trade in. Gabe could not have been nicer to two older folks and made our visit easy and productive, with absolutely no wasted time or effort. My wife is now the owner of a new 2025 Forester and couldn’t be happier. Thanks Gabe - you certainly did make it worth the trip! More

I love Michaela, she is so nice and friendly! She is the absolute best ever! She is the absolute best ever! More

We recently purchased a Subaru Forester at Quirk Subaru in Braintree. The experience was fantastic. The sales representative, Michaela Smith was very knowledgeable and professional. The entire process w in Braintree. The experience was fantastic. The sales representative, Michaela Smith was very knowledgeable and professional. The entire process was smooth and seemless and she got us the best deal. There were no issues and no hard sell. A truly pleasant experience. We highly recommend contacting Michaela Smith if you are in the market for a Subaru! More

We just bought a new Legacy and couldn’t be happier with the Quirk experience. We loved our old Legacy, but had to replace it after an accident. There was no question we’d buy another Legacy. Tom Sforza and the Quirk experience. We loved our old Legacy, but had to replace it after an accident. There was no question we’d buy another Legacy. Tom Sforza and Rick Witt were a joy to work with, and Mike Bolinder has always taken great care of us when we needed service. Consider us very satisfied customers. We look forward to having Tom join us at the Quincy Lions Club. Sam Rounseville and Jean Kenney, Quincy More

Quick Shoutout forRyan Monsegue. His professionalism and and kindness was second to none. We handled all finances in the comfort of our home! We went to pick up brand new car signed His professionalism and and kindness was second to none. We handled all finances in the comfort of our home! We went to pick up brand new car signed papers, he registered the car and gave us a sticker and we were there about an hour. I will work with him from now on! Thank you Quirk More

I’m not in the habit of leaving reviews because, truth be told, depending on the day, time & place, each review can be entirely different. In addition, a review can be subjective, (based on my personal o told, depending on the day, time & place, each review can be entirely different. In addition, a review can be subjective, (based on my personal observation) or objective, (not based on a personal viewpoint) So, when leaving a review about a car dealership, you can probably see where it can get confusing. Let’s just say that you are interested in a particular brand and model of a car. You’ve been mildly to moderately interested for a few months, without making any phone calls. You’re thinking about a dealership that sells many, many vehicles. Their website advertises the lowest prices for Subarus, and although you don’t know much more than that about them, you make the phone call, someone answers and is exceeding polite in the conversation. This person’s non-aggressive demeanor, along with his ability to cheerfully answer every possible question that you ask, while never seeming to offer any more than that, surprises you. That’s the way that it started when I first spoke by phone with Michael Nocera, at Quirk Works Subaru in Braintree. Over the course of a week, Michael and I continued to speak by phone, there were many more questions, some repeated, with my never visiting the dealership! There were moments when I thought that I must have been trying Michael’s patience, yet there was never any indication of it. If you go online and read the newest automotive reviews for Subaru, whether you’ve ever owned one or not, you have to be impressed in a positive way. Needless to say, not only am I now driving a new 2023 Outback Premium, it’s entirely due to Michael Nocera. I cannot describe in this review just how easy that he made it happen. I had to laugh when he said that I was one of the hardest sales that he ever made, because it sure didn’t feel that way. By the way, at age 20, Michael Nocera is on his way to becoming one of the highest producers in sales volume, of Subarus, in the United States. Don’t take my word for it. Quirk Works Subaru is easily the largest producer on the east coast and in the top five, across the country. When you decide to make your own phone call, you’ll not only be pleased to meet Michael Nocera. You’ll may eventually also feel proud to be driving such a respected brand. More