Quirk Nissan
Quincy, MA
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The phrase "you get what you pay for" definitely applies. Great prices but poor service and sales. Very bad experience. But if you need a great customer experience this place is not for you. If you need a g Great prices but poor service and sales. Very bad experience. But if you need a great customer experience this place is not for you. If you need a great price and that's all, this place is for you. Sales guy was helpful upto a point since the overbearing finance guy was constantly involved and the sales guy needed his permission for anything. Manager was just a plain *ss (you can figure this out). Bad attitude along with cheap suit. After we negotiated a deal on the Murano SL, we decided that we wanted a SE with better packaging. Plain disaster once you sign a contract and want to negotiate for a bettter vehicle and a better commission for the company. So what's the problem??? I can't figure it out. After the sales is over, they are not looking to retain you as a customer. Just a "mark" and you are done. Never will go back. Made me so mad that I took off all the badging they had on the vehicle. More
I purposely avoided this dealership due to the negative reviews posted on this site. However, after working with Framingham Nissan and Malboro Nissan, with the later being very helpful but just not giving reviews posted on this site. However, after working with Framingham Nissan and Malboro Nissan, with the later being very helpful but just not giving me the numbers I wanted, I decided to go to Quirk for a test drive simply because I was in the area. I was not anticipating making a deal that day, although I had done some research on the Rogue and knew how much I wanted to pay. I worked with Billy, who was very helpful and friendly without being aggressive and pushy. After the test drive, I knew I wanted the Rogue, and we decided to crunch some numbers. I named how much I wanted to put down, how I wanted my down payment to include all the drive-off fees, and how much I wanted to pay a month. I was very surprised that the first pencil was only $30 more than what I wanted to pay a month, unlike other dealership who quoted monthly lease payments so high it was insulting. Eventually, we negotiated down to $5 more than what I wanted to pay a month including tax, and then I got more miles a month. The only reason I signed that day was because I got the deal I wanted. After that, Billy worked very hard to get the car ready for me to drive off in, and two days later, I was able to drive off in my brand new Rogue! More
had a pretty good experience at Quirk. I hadn't shopped there before, but the prices were good. i was looking at an Altima coupe, ended up buying a maxima. i loved the car, the price was right, the sales s there before, but the prices were good. i was looking at an Altima coupe, ended up buying a maxima. i loved the car, the price was right, the sales staff was... well they work solely on commission so they were pretty active. i wouldn't say 'pushy', but definatley 'motivated'. whatever, i didn't go there to make friends, i went there to get a good deal on a car. i'm actually sitting in their service dept right now getting my inspection sticker. (free wifi is a plus, btw) i'd recommend the dealership. it's just like all the other ones, and they are all the same really, this one just has the most cars and (usually) the lowest prices. More
There is only on guy to buy from if you go to Quirk Nisson That is Keith Krepon he made my experience awsome didn't get the bull like the other salepeople were spuing out there mouths. I love my new ma Nisson That is Keith Krepon he made my experience awsome didn't get the bull like the other salepeople were spuing out there mouths. I love my new maxima no other deaaler could beat the price Keith got me in New England. So if you need Nisson I would recommend if you go to Quirk Nisson see Keith Krepon he seemed to get the job done and what I wanted how I wanted it. and watch out theres 2 keiths there. More
Pushy sales guys and bad customer service. I was ready to purchase a car because I really wanted that car with those options and they were one of the only dealerships around that had it but I refuse to gi to purchase a car because I really wanted that car with those options and they were one of the only dealerships around that had it but I refuse to give my hard earned money to a dealership that treats there customers so poorly. Even the general manager was bad. More
I am currently shopping for a small SUV and I stopped by Quirk Nissan yesterday to take a look at Rouge. I was greeted by a salesman (his name is Dom) and after a little bit of chatting, he asked if I want Quirk Nissan yesterday to take a look at Rouge. I was greeted by a salesman (his name is Dom) and after a little bit of chatting, he asked if I wanted to test drive, which I did. After the test, he asked me if there was anything he could do to cut me a deal. I told him that I am still looking at my options and I was not going to buy yesterday. All of a sudden, Dom asked me for my social security # to check my credit and I refused to give him that since I wasn't going to buy. He flipped! He told me that I was wasting his time and he demanded me to give him $20 for the test drive. I said "you are kidding, right?". He looked at me with a straight face and said "no, do you have a credit card?". I, of course, refused to pay him. I was going to walk out of there and then, he told me "why don't I talk to my manager". He came back with the manager, who asked me what I thought about the car and if they can cut me a deal; I said no and then I asked "what is the deal with the $20?". The manager looked surprised and I explained that the salesman asked me $20 for test driving. The manager asked him "did you?"; Dom looked all embarrassed and said "I was joking", which obviously, he wasn't. So, the manager told me that he would talk to Dom. I have never heard of anyone who would pay to tesst drive a car and this is one of the most ridiculous moment in my life. Bottomline, the salesperson reflects how the dealership does business. DON'T SHOP THERE!!! More
I purchased a car from a man named Bob Goddard (who was apparently fired a few days after I bought my car). I bought a 2004 Altima, was given an outrageous price, which I unfortunately settled for once th apparently fired a few days after I bought my car). I bought a 2004 Altima, was given an outrageous price, which I unfortunately settled for once they brought it down a few thousand dollars, which ended up being 18K. Literally as soon as I signed the paperwork, things went wrong. The windows in the front doors went loose and rattled, the drivers' side door became loose, and within the first few days, a wheel bearing went. In the past 9 months, I have had to replace 3 wheel bearings, get my windows fixed several times because everytime I went, they said it was fixed but it wasn't or the part wasn't there, though they never called ahead of time to tell me that. This past wheel bearing issue, I was told that I merely needed new tires (which I had been told when I bought the car that they were new--come to find out, they were they original tires and had traveled 52,000 miles), and that the wheel bearing was fine. I bought new tires from another place, and was told that my car did need a wheel bearing, as well as that the car had been in a major head-on collision and that my car isn't worth even 6k at this point (aka, 9 months after purchasing the car). Any issues that I've had with Quirk has been handled poorly and dishonestly. I couldn't give them positive credit for any part of my experience with them. Except for the fact that after being there nearly every weekend for the past 9 months that the sales people actually recognize my face...but is that a positive thing? More
OK Here is my experience at Quirk Nissan.After spending about a month deciding on the vehicle I wanted to purchase I looked at the Boston Globe Advertisements and saw that Quirk Nissan had the best deal an about a month deciding on the vehicle I wanted to purchase I looked at the Boston Globe Advertisements and saw that Quirk Nissan had the best deal and were somewhat closest to me.I picked up the phone and called(THE PHONE WAS ACTUALLY ANSWERED BY A PERSON)who immediately transfered me to another live person in sales so far so good.Nissan sales this is Paul.WOW I was thinking. Although the what can I help you accomplish today I thought was cheezy.I was calling about the Altima in the Boston Globe and asked if it really was available and it was.I was told he was the General Manager and to see him when I arrived.I arrived at the dealership when I met Scott outside very professional looking dressed in a nice suit and well groomed who escorted me to Paul the General Manager.Paul Explained to Scott we had spoken on the phone about the AD car and to help me out.Scott pulled up the car and it was not equipped the way I wanted it so we sat down and went over the options I wanted. he checked to see if he had it, when I was then told it was in storage at some ship yard place.(Oh boy here we go right?)Paul called and had the car brought over to the dealership within about 15-20 minutes While we were driving one another color.When we arrived back from the test drive the car was there waiting.I had for sure decided that was the car I wanted for sure.So we went in to talk turkey.I am thinking the Sticker less the discount in the paper right? Oh no no no.Scott explained to me that not every vehicle gets discounted that much and that newspaper ads are designed to get people in the door.I was ready to storm out I am thinking bait and switch when Scott explained to me that it was not and that the advertised cars was available and we will sell that car at that price unlike other dealers.I did have another experience at a toyota dealer that when I asked to see the car I was told it was sold this morning.Ok Now what? Scott patiently explained everything I already knew.Cars list for what they list for and Cost what they cost it is common knowledge available on the internet and that the advertised car looses money but is part of the advertiseing budget.Starting to make sense.We ended up agreeing that @ 4% over invoice was a fair deal for both of us and after the professional service I recived IMO well worth it.We shook hands and Scott Pulled my new car in to be cleaned.(for what i am thinking)But as my new car was being cleaned I was listening to another couple Tortureing another salesman being very unreasaonable so I start thinking maybe most people bring a bad experience on themselves.When Scott arrived back at his desk to start the paperwork we were chatting about that couple and he told me people treat them like that all the time.I thought it was sad that someone was making such a big stink over a simple car purchase.There were several othe rhappy customers in there buying cars,Why was I and others having a great experience picking out my car and working out a fair price and someone else was making it out to be the end of the world?Different strokes for different folks I guess.Quirk Nissan I love them and look forward to serviceing my car there too.Looks like others posted some mishaps here and wanted to chime in because from what my experience was like there and what i witnessed Buying and driving off in my new car in under 2 hours, they probably brought it on themselves.Big beautiful clean facility professional courtesy...Maybe they just wanted to steal from you...I highly Doubt it...................... More
A bought a car here several months ago, and the entire experience was just awful. I knew exactly what car I wanted and ended up getting a decent deal intially; however, I had a trade in from a previous ca experience was just awful. I knew exactly what car I wanted and ended up getting a decent deal intially; however, I had a trade in from a previous car that needed repairs which complicated the whole process. In the end, I had to deal with a bunch of liars and thugs who constantly agrued about how much money I was owed, and all in all I ended up over-paying for my new car by thousands of dollars even though I was told I would be "reimbursed" for the trade-in value of my old car. Well three months later that has never happened, the management at Quirk Nissan are a bunch of thugs who have zero managerial skills and know nothing about Finance. If you want to be treated with respect as a customer and work with salespeople and managers who actually know what they are doing, go to Kelly Nissan, I bought a car from there several years ago and it was a much more pleasant experience. More
Dishonest and unprofessional. Dealer tried to intimidate me into signing documents without reading them. The manager refused to get involved until it was clear that other customers were paying attention. me into signing documents without reading them. The manager refused to get involved until it was clear that other customers were paying attention. One of the worse service experiences I've ever had. Would recommend that nobody go to Quirk. Unfortunately reinforces the stereotype of a dishonest car dealer. More