Quirk Mazda

My car got totaled in accident, thank God it was a Mazda for safety reasons!! I have had 4 mazda's all bought and serviced at Quirk. I will not get a car from another dealership, I have had such a great e for safety reasons!! I have had 4 mazda's all bought and serviced at Quirk. I will not get a car from another dealership, I have had such a great experience there, from Phil taking care of me in Sales, and Mike servicing my cars in service. Their customer service has been exceptional, I would highly recommend!! More

This is the second car from Quirk Mazda that we have purchased in the last 11 months (Mazda 3 Hatchback in 6/09 and Mazda 3 Sedan in 5/10). Considering the outstanding and professional treatment from t purchased in the last 11 months (Mazda 3 Hatchback in 6/09 and Mazda 3 Sedan in 5/10). Considering the outstanding and professional treatment from their staff, particularly Dennis Werkheiser, we plan to use Quirk for future purchases as well as referring our friends and family members to them. It is simply a stress-free environment to conduct business in. More

Our Salesman (John Bonner) gave us the best experience we have ever had car shopping. He was courteous, knowledgeable and well spoken. It was a pleasure purchasing our car through John and we give him our have ever had car shopping. He was courteous, knowledgeable and well spoken. It was a pleasure purchasing our car through John and we give him our highest recommendation! He made our car buying experience a pleasure! More

I chose this dealer which is 75 miles north of my home even though I have a Mazda dealer with 5 miles of my location. I originally did this because of the large selection they had online to chose from but even though I have a Mazda dealer with 5 miles of my location. I originally did this because of the large selection they had online to chose from but in the end it was the treatment from the staff that I enjoyed most. The salesman I dealt with , Frank Richardson, was a very polite and attentive gentleman. He answered all my questions and concerns. The purchase process was as painful as can be and also Ray was helpful in explaining all the finance and quaranty options to complete my purchase. I just had to make an appointment to come in and have a accessory installed. The service manager, Mike, was the person who answered my phone call and was super friendly and helpful, as was the gentleman in parts . It doesn't seem like such a chore to drive 150 miles round trip to have my car service when you are treated with such enthusiasm. Great job Quirk Mazda team....I look forward to buying my next car from you! More

This was my first car-buying experience, and Quirk Mazda made it a terrific one. I requested a quote for a Mazda 3 Sport from the dealership's website. Dennis sent me back an e-mail with the specs on the ve made it a terrific one. I requested a quote for a Mazda 3 Sport from the dealership's website. Dennis sent me back an e-mail with the specs on the vehicle and the price (a good one). I went in. They let me take it for a spin (by myself, which I liked. Less pressure, and it shows they trust their customers). Michael then took care of the financing aspects and went through additional buy-ons to the vehicle. Unlike some other dealer experiences of which I've heard, and (other businesses as well), there was very little pressure. He simply explained each of my options and why he would recommend them. Frank basically walked me through the rest of the purchase, paperwork, etc. He also had a casual conversation with me while we waited for some of the paperwork to go through. Very friendly. Was NOT your standard self-important salesman. I am still in shock over what an easy ordeal this was. Everything I've heard about buying a new car made it sound like a nightmare, and while I'm sure that's true in some other places, it wasn't at Quirk Mazda. I can not recommend them any more highly. *As an added bonus, I absolutely love my car. More

I will recommend Quirk to everyone I know. Lou was fantastic. Down to earth, honest and knowledgeable. I went in there not sure what I was even looking for. Lou talked to me, found out what I liked an fantastic. Down to earth, honest and knowledgeable. I went in there not sure what I was even looking for. Lou talked to me, found out what I liked and brought me to the perfect car. I went in expecting just to look around and left with a great deal on a brand new car that I am in love with. I am a girl and I went by myself which to most dealerships I've tried, means an easy target to take advantage of. Lou and his manager were very respectful, not condescending, and honest. They asked what I knew about cars and what I understood and explained the things I wasn't familiar with. They didn't automatically assume I knew nothing just because I am a girl as I have experienced elsewhere.They really made me feel like they were there to make sure I got what I wanted not just what they wanted to sell me. They didn't try to push any unnecessary extras on me or push me into buying anything I didn't need. They are great guys and anyone who is looking to buy and has questions should go see Lou at Quirk Mazda! More

Let me start by saying that I have read the negative reviews and I feel the people writing them should be as critical of themselves as they are of any dealership. The consumer has the power in the negot reviews and I feel the people writing them should be as critical of themselves as they are of any dealership. The consumer has the power in the negotiation, so you shouldn't complain of the price you pay or the techniques which are used. Do your research and understand the process. Definitely check out http://negotiationdynamics.com for help on this. Remember they are a business, trying to make money just like we are trying to save it. That being said, I actually enjoyed buying a car this time around. I dealt with Kevin Chan for the most part. He could answer every question I had and was enthusiastic about doing so. He helped me buy a car instead of trying to "sell" me a car. I knew what price I would be happy paying for the Mazda3s GT I purchased and negotiated as such. The turn around time on the whole process was about 3.5 hours which I feel was super fast for buying a car. Dennis (Sales Manager), Ray (Finance Manager), and Kevin tried to expedite everything as much as they could. When I was waiting for my car to be tagged, Kevin even walked me down the road and bought me a coffee. It was a nice personal touch that was something that couldn't be faked (the papers were signed, he didn't need to do anything further). I will tell you that alot of the other sales reps looked intimidating and didn't look approachable. They looked like "car salesmen". That may not be fair to say, but its an observation. I will finish by saying, if you go here, ask for Kevin, Dennis and Ray and your experience will be just as good as mine - I'm sure of it. I just had my co-worker go and she would say the same thing. More

I can't believe the negative ratings that Quirk Mazda have received. Frank in the sales department was friendly, professional, honest, and helpful and Mike in the service department is always more than have received. Frank in the sales department was friendly, professional, honest, and helpful and Mike in the service department is always more than helpful. Going to Quirk Mazda is a pleasure, and I hope to buy many future cars there. More

From start to finish, these guys were top notch. From start to finish, these guys were top notch. First: I called them up while trying to price match the car I wanted (2010 Mazda 3 GT Hatchback) From start to finish, these guys were top notch. First: I called them up while trying to price match the car I wanted (2010 Mazda 3 GT Hatchback) and they were the only ones to give me an out the door price with no hassle or hemming and hawing or trying to make me come in to talk. Second: They gave me the best price after I was able to get prices out of other dealers. Even after I gave the price I was given to other dealers, they turned away business rather than price match. (Quirk initially didn't have the color I wanted so I was looking elsewhere). Third: When they finally did get the car I wanted in, it was easy and painless to get the price negotiated and we got some really great incentives. One sticking point was my trade in. They offered me almost nothing. Granted, we couldn't keep it started when they came to look at it, but that was just the battery. I was able to talk them up a bit. In general, I'm really happy with my experience with Quirk and would recommend them to anyone. More

My wife and I were looking for a 2010 cx-9 sport with heated pwr. seats, remote start, auto dimming rear view mirror, and a backup camera, black with black int. We looked at four different dealerships ( heated pwr. seats, remote start, auto dimming rear view mirror, and a backup camera, black with black int. We looked at four different dealerships (Quirk, Metro, Wellesley, and Mazda Gallery). Metro and Gallery were ok to deal with but they couldn't get us the options we wanted for the price we wanted. Wellesley was the worst to deal with, there general manager kept calling me at work and telling me that there was no way that I could get the cx-9 with the options I wanted for the price I wanted, the manager there was very rude and accused me of lying about the price I told him Quirk could get us the car for. Dennis Werkheiser from Quirk Mazda on the other hand was great to work with, he found us the a cx-9 with the options we wanted for about $1500 less than the other dealerships. We were very pleased with everyone from Quirk Mazda and would recommend them to anyone. More