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Quirk Buick GMC - Service Center
Manchester, NH
30 Reviews
30 Reviews of Quirk Buick GMC - Service Center
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July 21, 2015
Excellent friendly service We were assisted in a very efficient quick manner. We found the service manager Tanya Moran very helpful and friendly & polite.we were scheduled for o We were assisted in a very efficient quick manner. We found the service manager Tanya Moran very helpful and friendly & polite.we were scheduled for our work and offered a shuttle ride home and pick up after work was completed. After picking up our vehicle we learned that we needed another repair and scheduled another appt. excellent was had again on 7/20/2015. The shuttle drivers are very polite and friendly! More
by fran.cross.98
Employees Worked With
Tanya Moran / shuttle drivers Jeff,Connor,Alex
June 24, 2015
Emergency call Received a call 4 times from the same number within one minute. Thinking it was an emergency, I stopped everything I was doing and called the number. Received a call 4 times from the same number within one minute. Thinking it was an emergency, I stopped everything I was doing and called the number. The call was answered and no one spoke. I hung up and checked that my family was safe and not involved in an emergency. I tried the number a bit later and Quirk answered. I asked why I was called 4 times within a minute. The response was, I don't know but probably to tell you that your car was ready. I was annoyed. I asked that the service manager (Sean) meet me in 5 to 7 minutes at the service department. They responded OK will do. I got there 6 minutes later and told them who I was and to give my Wife the car and I will talk with Sean. The adviser started ignoring my Wife and spoke to me with excuses and I asked if she was Sean, No she responded so I asked her to check my Wife out so she can leave and where is Sean. She responded in the other building. I asked to get him. She checked out my Wife and called Sean and told him "He is here and wants to see you" I waited, which is what I was trying to avoid in the first place. I waited longer and I could not wait any more. I asked for the GM's name an the adviser did not know. I went to another desk and got Michael's (the GM) information and left.I called Michael and he was not there. I will call him 06/25/2015. I will let you know how it goes. As I was getting into my car the adviser told me that he was coming now to which I responded it was too late I had to go. I was made to think, if but for 10 minutes, their was an emergency in my family due to the poor customer service of a dealership. More
by Paulwit1
Employees Worked With
Not in management, so I will not use their names.
December 15, 2014
Awesome I would like to thank our salesman Bob Corey for the most upfront and friendly car buying experience we have ever had. We have had our GMC TERRAIN sin I would like to thank our salesman Bob Corey for the most upfront and friendly car buying experience we have ever had. We have had our GMC TERRAIN since March and it has been awesome. Then, comes the service department. Tanya Moran makes you feel like family. Not very often your treated with smiling faces.So there's no place like Quirk Buick in Manchester N.H. More
by rogers53
Employees Worked With
Bob Corey
December 09, 2014
Great service My GMC trucks warranty expired about two months ago and the dreaded check engine light came on right before a big road trip. Tanya got me right in and My GMC trucks warranty expired about two months ago and the dreaded check engine light came on right before a big road trip. Tanya got me right in and did a free diagnostic check. My worries were alleviated Thanks again mat More
by matmccabe
Employees Worked With
Tanya Moran
November 24, 2014
Service Visit Show room and waiting area are very nice. Employees are nice and courteous. Shuttle service is available to go to the mall or somewhere close, althoug Show room and waiting area are very nice. Employees are nice and courteous. Shuttle service is available to go to the mall or somewhere close, although I did not use this service. More
by Phil McCrackin
Employees Worked With
November 24, 2014
Great Service I brought my Buick Enclave in with no appointment, they got it in right away and took care of all of my concerns. I was back on my way in no time, I w I brought my Buick Enclave in with no appointment, they got it in right away and took care of all of my concerns. I was back on my way in no time, I was treated like I was the most important customer that had. Thank you! More
by laking
Employees Worked With
Mike Durkee
November 17, 2014
GREAT SERVICE!!! While out diving with my 2 young children my car started making noises and shuddering. I called mike in service and asked him if he could squeeze me i While out diving with my 2 young children my car started making noises and shuddering. I called mike in service and asked him if he could squeeze me in. He told me to bring it right in. They diagnosed the repair and got me out in rental. It really saved my day. I'm so thankful there are still people that care! I have been spreading the word how great this service department is! More
by Lee Garn
Employees Worked With
Mike Durkee
November 17, 2014
Very helpful Brought in my car for service - I know nothing about cars, only knew it wasn't right - and it was taken care of piece of cake. Very pleasant and helpf Brought in my car for service - I know nothing about cars, only knew it wasn't right - and it was taken care of piece of cake. Very pleasant and helpful. I'll certainly go back, if needed. More
by Aimeemccue
Employees Worked With
Mike D
October 20, 2014
Service Great experience. Mike Durkee made listened to my concerns and gave me options for the tires that I purchased. Everything was done in a professional Great experience. Mike Durkee made listened to my concerns and gave me options for the tires that I purchased. Everything was done in a professional manner. Would definitely return for future service. More
by BillBerg1
Employees Worked With
Mike Durkee
October 04, 2014
Excellent service!!! Brought my vehicle for a repair that was not scheduled. They got me in with no appointment and had my vehicle out the same day. They also offered me a Brought my vehicle for a repair that was not scheduled. They got me in with no appointment and had my vehicle out the same day. They also offered me a rental car while my vehicle was serviced so I could get around. Thank you for all of your help. More
by clessard
Employees Worked With
Tim Hickey
