Queensboro Volkswagen

The Service you receive here is honest and professional, closed but will return can't wait. They don't over price the work to be done on your vehicle. closed but will return can't wait. They don't over price the work to be done on your vehicle. More

BE AWARE - THIS VW DEALERSHIP HAS SUDDENLY CLOSED AND HAS NOT CHANGED THEIR VOICEMAIL MESSAGE OR CONTACTED CUSTOMERS. A big shame because as reviews indicate, individual employees have been exemplary, for NOT CHANGED THEIR VOICEMAIL MESSAGE OR CONTACTED CUSTOMERS. A big shame because as reviews indicate, individual employees have been exemplary, for me as well. Something went very wrong with ownership. I have prepaid for a replacement part and as of now, have no way of having it installed or getting a refund. Disgusting and disappointing; this is my 4th VW. Probably my last. More

The entire Queensboro VW team, especially Jeff & Caesar, were super helpful with our service issue. They were so knowledgeable about the issue & repairs needed, incredibly helpful, and trustworthy, with rea were super helpful with our service issue. They were so knowledgeable about the issue & repairs needed, incredibly helpful, and trustworthy, with really quality work. I will only be using them for any repairs I need in the NY-metro area moving forward. 5-star service, highly recommend! More

I’ve had the pleasure of working with Marco in the service department on a variety of repairs for my 2012 Passat, ranging from small issues to more complex, intricate problems. Each time I’ve visited, service department on a variety of repairs for my 2012 Passat, ranging from small issues to more complex, intricate problems. Each time I’ve visited, the experience has been nothing short of excellent. Marco is always upbeat and friendly, creating a positive atmosphere right from the start. His deep knowledge and sharp problem-solving skills are truly impressive—he’s able to quickly diagnose issues and get things sorted out ahead of schedule. What really stands out is Marco’s ability to find cost-effective solutions. He often comes up with creative workarounds that help save me money, and I’ve come to trust his judgment completely. When he says that certain repairs can wait, I know he’s giving me honest advice and not just trying to upsell. If you’re in need of reliable, top-notch service, I highly recommend this service center. Marco and his team have consistently provided me with the best service I’ve ever experienced. They genuinely care about their customers and go the extra mile to ensure everything is handled smoothly and efficiently. More

Doug was great with the sales process from the beginning to the very end. He’s very knowledgeable, pleasant, caring, and honest. I am very happy with my experience and would recommend him and the dealersh to the very end. He’s very knowledgeable, pleasant, caring, and honest. I am very happy with my experience and would recommend him and the dealership to anyone who’s looking to buy. More

Douglas was so personable and incredibly helpful. I would recommend working with him 10x over. He made the process really smooth. Thank you Douglas! I would recommend working with him 10x over. He made the process really smooth. Thank you Douglas! More

Doug was efficient and helpful and easy to talk to! Many thanks for all his help. Many thanks for all his help. More

Sharea and Diorio were very helpful in ensuring that I received my vehicle with the price-point that I wanted to spend. Thank you both for your attention and care in ensruing that all my needs were met. received my vehicle with the price-point that I wanted to spend. Thank you both for your attention and care in ensruing that all my needs were met. More

Es excelente en todo sentido de la palabra. .me ayudaron de una manera genial..gracias a todos por su amabilidad..gracias por el auto….mi familia y yo vamos felices…gracias .me ayudaron de una manera genial..gracias a todos por su amabilidad..gracias por el auto….mi familia y yo vamos felices…gracias More

Doug was amazing he did understand what we were looking for, he was knowledgeable, friendly and gave us an amazing service. for, he was knowledgeable, friendly and gave us an amazing service. More