Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
438 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 438 reviews
June 06, 2019
Great We couldn’t have gone to a better place! This was the right place to get my Mercedes Benz and also we were treated wonderfully and their service is ex We couldn’t have gone to a better place! This was the right place to get my Mercedes Benz and also we were treated wonderfully and their service is excellent! Big plus with them! More
by Steffy89
Employees Worked With
Freislyn Cuevas Castillo
May 29, 2019
Great costumer service Great customer service I recommend Noel Was very helpful ... was in and out quick process I’m happy finally got my car. If you need any assistan Great customer service I recommend Noel Was very helpful ... was in and out quick process I’m happy finally got my car. If you need any assistance seek Noel he’s the best salesman that u can ask for trust me he made a miracle happen when I have no credit. Thank you so much. More
by Trueluv
Employees Worked With
Noel Fernandez
May 28, 2019
Great Customer Service Not everyone has patience when it comes to sales and I must say their service was splendid. I must say I’ll most definitely recommend them to others. Not everyone has patience when it comes to sales and I must say their service was splendid. I must say I’ll most definitely recommend them to others. More
by sidora95
Employees Worked With
Noel Fernandez
May 25, 2019
Quick and easy way to get a car Marc is a great! He helped me with all paperwork and organized everything to go smoothly. In 3 1/2 hours from my arrivals I had registered car waiting Marc is a great! He helped me with all paperwork and organized everything to go smoothly. In 3 1/2 hours from my arrivals I had registered car waiting for me in front of a dealership. More
by davor.anic
Employees Worked With
Marc Cornier
May 23, 2019
The Bet you wont regret. Everyone was so helpful and nice. It went so well. I would recommend this place to anyone. Quick and easy approval. Love the atmosphere. And I will b Everyone was so helpful and nice. It went so well. I would recommend this place to anyone. Quick and easy approval. Love the atmosphere. And I will be back for my next car. More
by Rachel
Employees Worked With
Mercy Aviles
May 21, 2019
Still working a deal but speaking frankly there are integral Still working a deal but speaking frankly they are integral professionals. Even if we can close the deal they are extremely professional, hardworking Still working a deal but speaking frankly they are integral professionals. Even if we can close the deal they are extremely professional, hardworking and customer service focus. Hector Jimenez. More
by papa@51
Employees Worked With
Anthony Morales
May 18, 2019
Great place Everyone who needs a car I recommend this place ask for mercy she is great and very helpful Very professional couldn’t be happier right now Everyone who needs a car I recommend this place ask for mercy she is great and very helpful Very professional couldn’t be happier right now More
by Yung king
Employees Worked With
Mercy Aviles
May 17, 2019
BE CAREFUL - THESE GUYS ARE FRAUDS! We came to this agency with a trade in to get a bigger car because I was pregnant. We spent several hours working through different cars and deals. We We came to this agency with a trade in to get a bigger car because I was pregnant. We spent several hours working through different cars and deals. We found a deal we liked, but the manager on duty told us he doesn't want to make the deal because the car isn't the best. We appreciated his "honesty", and looked at other cars. We left after picking a car to pick up our kids from school, and returned with them, with he understanding that all we need is to sign the documents. When we returned the manager again concocted a story about the car he offered us not eligible for financing - we were stupid about it - and he gave us another car to look at. I was exhausted and our three kids were getting annoyed. The purposely made us all tired and frustrated so we just say yes to the car, and we were so out of it at that point that we didn't check well enough. They sold us a car that has structural damage. A couple of weeks later when we tried to bring the car in after it was inspected and many problems were found they didn't have an appointment for us for several weeks, mainly to get it our of the 60 day warranty. We were stuck with a car that had to have close to $10k in repairs. IN ADDITION! They had a parking ticket on the car and they put in an earlier date for the sale and a judge ruled against us and we had to pay their parking ticket! These guys are frauds. They see a pregnant women with a family as easy prey. These are the people that give a bad name to all car salesmen and I cannot even write the things I wish for them. More
by dja
Employees Worked With
Fred Cordero, Patrick Perry
May 15, 2019
Great friendly experience Although I left this dealership today without purchasing a vehicle, all of the staff I encountered here were extremely friendly, helpful, and honest. Although I left this dealership today without purchasing a vehicle, all of the staff I encountered here were extremely friendly, helpful, and honest. Ms. Mercy Aviles And Marc Cornier were a pleasure to deal with, and I look forward to returning here to make my purchase here in the near future. Thanks again. More
by KenChe
Employees Worked With
Marc Cornier, Mercy Aviles
May 09, 2019
Great time at the dealership !!! On 5/8/2019 I accompanied my friend to purchase a vehicle , everyone knows that buying a car is not a quick and easy process but Michael Delgado at Qu On 5/8/2019 I accompanied my friend to purchase a vehicle , everyone knows that buying a car is not a quick and easy process but Michael Delgado at Queens Auto Mall really made it a fun and enjoyable experience . They really made us feel like family there and Michael did an amazing job getting the best deal possible for the car . I highly recommend Queens Auto Mall to any future car buyers !!!!! 😁 More
by EdwinB79
Employees Worked With
Pavlo Pav, Patrick Perry, Savvas Kay, Mike Delgado, Edwin Suncar
