Queens Auto Mall, Inc. - Used Car Dealership New York

Thank you so much for the patience, help and understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!! understanding through the entire process of helping me get approved!! Your customer service was impeccable!! Thank you!! More

Awesome experience.... customer service was excellent ... Jp was very nice ...Amit was very explanatory..... he answered all my questions and was happy with my out come Jp was very nice ...Amit was very explanatory..... he answered all my questions and was happy with my out come More

Jean Pierre was amazing! Great communication and helped me out with everything! Thank you Jean!! Its worth it, the money & everything! I Went home happyy me out with everything! Thank you Jean!! Its worth it, the money & everything! I Went home happyy More

They try to scam me by saying my credit score was low which was not the case so I could have a higher APR... be ware which was not the case so I could have a higher APR... be ware More

Great Experience!!! My husband recently purchased a car. The first thing I like to say is, ERIC, yes I have his name in all caps because he was a phenomenal salesperson. My husband recently purchased a car. The first thing I like to say is, ERIC, yes I have his name in all caps because he was a phenomenal salesperson. Eric was professional, engaging, considerate, funny, patient, a person with a great personality and listen to what we were looking for. He's was on point. You know when looking for a new vehicle it's a processing and the paper work takes a while. While we were waiting he came over to check on us to make sure we were copasetic. He offered us water and something to eat which was very kind of him. When you come to Queens Auto Mall, ask for ERIC, he doesn't disappoint and he is here for you. If you can't find what you are looking and you need more time, he will work with you. When you come into Queens Auto Mall ask for Eric, you won’t be disappointed. More

This dealerater site is a good idea it saves going to, say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice say the BBB. Queens Auto Mall I got my first financed vehicle from them back in 2014. I had my wife and 1yr old with me. The Manager was very nice but he's no longer there and sales people were pretty nice, a few who are no longer there. One guy I don't trust I know who he is, short Italian guy is still there, he's a cool guy nevertheless. I tried to return my 07 Mazda to them a few times and they would not take it back. I soon found out why and ended up being persistent finally last yr. I got help from David. I told him I wanted something that was closely related to The Mazda I had, I ended up with a CR-V not exactly what I was looking for since I told him I did not want a CR-V, he still insisted that was the best SUV they could offer, Avg. credit considered (not cool). Still have the vehicle after a promise of it being taken back for a better vehicle within 7 months under a "structured package deal". Payments have been made on time. Almost 10mos later he seems to have left them, emails aren't being returned poor follow up he did email in Feb. I was through with these guys before that. No good because, they won't help with my boredom of driving a cookie cutter SUV. Who doesn't own a Honda CR-V! They need to do better on their prices because, the general motoring person on the street knows a bit more than they give them credit for. More

Edwin is great. very patient and helpful. He walked ne through everything while I was waiting checked up on my family and myself. Great asset to your company through everything while I was waiting checked up on my family and myself. Great asset to your company More

Shondell was amazing to deal with off hand.! Him & Rob helped me get a car that I thought I’d never be able to get! BIGGEST & best upgrade !! Shondell explained everything clearly & was very polite & pu helped me get a car that I thought I’d never be able to get! BIGGEST & best upgrade !! Shondell explained everything clearly & was very polite & punctual ! Ask for him when you go there More

Just blow your money at a strip club. It's better than being charged 5k additional fees than advertised. And spending another 5k on repairs not discussed prior to signing the contract. These people are no being charged 5k additional fees than advertised. And spending another 5k on repairs not discussed prior to signing the contract. These people are not your friends I dont care how friendly they come off. Once you sign that dotted line you are nobody to them. I would be ashamed to work here. More

Great customer service Great customer service. The man I worked with was very helpful. He let me test drive as many cars as I wanted. I picked the perfect car for me and it Great customer service. The man I worked with was very helpful. He let me test drive as many cars as I wanted. I picked the perfect car for me and it was priced to sell. I'd definitely consider buying a car from them again. More