Queens Auto Mall, Inc. - Used Car Dealership New York

It's ALL true!!! NOT WORTH THE HASSLE!!! We went there to take a look because they have a strong internet presence, their advertised prices are low and they are in the area. After dealing wi We went there to take a look because they have a strong internet presence, their advertised prices are low and they are in the area. After dealing with them it seems like the culture of the place is to screw the customer. Every interaction was shady to get a test drive they HAD to run my credit? I left a $200 deposit on a CREDIT CARD scheduled a test drive. I never got the test drive but by that point we weren't interested anymore and it was a hassle getting them to refund the charge. They eventually did so reluctantly. GO THERE AT YOUR OWN RISK. More

GREAT CAR BUYING EXPERIENCE!!! While shopping for a pre-owned car I visited Queens Auto Sales Elmhurst, NY. I was kind of afraid due to all the tricks the dealers have but these guy While shopping for a pre-owned car I visited Queens Auto Sales Elmhurst, NY. I was kind of afraid due to all the tricks the dealers have but these guys are about their business. Eddie, my salesman, was beyond helpful answered all my questions and most important WASN’T PUSHY. I was very pleased with the professional manner of all employees. I got approved right away; their no hidden fees, very upfront, no nonsense. I couldn't have asked for something else stress free as far car buying experience. Thanks to his help and others at the dealership I left with my Infiniti FX35 and am really pleased. More

terrible dealership We came to this dealership because of an ad of an audi online. We even called to check if they still had it. Once we get there all they seemed to be w We came to this dealership because of an ad of an audi online. We even called to check if they still had it. Once we get there all they seemed to be worried aboutwas making money. They didnt even have the car we wanted to look at they kept on showing us other cars. We picked a bmw to check how much ill haveto pay monthly. The monthly payment was not within our budget so we didnt want it and asked to see other cars. The finance guy issac gave us a nasty attitude he called the sales guy and told him to show us more cars and to stop playing games. He pissed me off and i left. Worst experience at a dealership. Stay away they just want your money not happy and friendly with customers. More

Big xxxxxxxx!!!! Worst dealership! Long wait unprofessional services. Worst financing. We 2004 Murano had defects. wanted us to pay for repairs! Dishonest monsters. Do Worst dealership! Long wait unprofessional services. Worst financing. We 2004 Murano had defects. wanted us to pay for repairs! Dishonest monsters. Don't go there! More

Have a lawyer view documents before you sign them Sales people are more than decent. The finance guy Fawad is a crook. They will add insurance avoid canceling. I am currently suing this dealership in Sales people are more than decent. The finance guy Fawad is a crook. They will add insurance avoid canceling. I am currently suing this dealership in court. More

Scammer...Don't go there...They will loot you I was shocked to see these kind of worst practises in car buying. First they advertise the car 3K less, when you go their they will hike the price by I was shocked to see these kind of worst practises in car buying. First they advertise the car 3K less, when you go their they will hike the price by 3000 as a cetiifcation feed. without certification fee they won't see the car. So your actual sale price is sale price+3000. The the actual scam starts... The finance guy will add $3000 more saying your credit is not good. Once you sign the contract, they don't care..Never ever go to this place.. More

Manager From the get go the guy was only interested in his pocket only. He knew our price point but kept trying to convince us to spend more & to finance when From the get go the guy was only interested in his pocket only. He knew our price point but kept trying to convince us to spend more & to finance when we made it clear we didnt want to and after that point he clearly had no intention of helping us. In understand the sales game and yes this is common but come on at least they fake showing interest in the client! So i ended up going to another dealer who met all my criteria with no problems at all. Just goes to show this place could care less about customers and are only interested in being greedy. They let 12 grand walk right out the door without a hitch. I would never recommend this place to anyone. Bay Ridge Honda all the way! More

Scammers. Hector, nice sales person and can’t comment anything else on that. Anyway, I drove from Wiscosin (14) hours because of a great price on a Mercedes GL Hector, nice sales person and can’t comment anything else on that. Anyway, I drove from Wiscosin (14) hours because of a great price on a Mercedes GLK. After spending all Saturday waiting for them to scam all the other customers that were there before finishing our application process, It was marked up $3200 because of an inspection that was made? On top of that a $700 finance fee is added. Keep in mind there is no warranty yet. This is something they don’t explain over the phone before you make the trip. The Mercedes right after my arrival at home indicated a B maintenance service was required. Loan closer or “manager” claimed my windshield cracks (2) were going to be fixed by them when I get home and call them. 7 weeks I am sitting here and I keep calling and I am still told that someone will call me back. I have not received: my plates, spare key aftermarket warranty papers loan papers as they held them until my check cleared which cleared next business day my temporary plate is already expired. I used a co-signer and the loan closer said both of us will be on the term of the car but NO, only my co-signer is on the term, loan, titling, everything. The bank who we have the term with doesn’t even refinance which is the only way to get out after the loan closer told us 6 months into the term we can swap. THESE ARE SCAMMERS IN ACTION. More

Used Car Purchase from a dealer This dealer is really amazing. I recently bought 2010 Honda Civic from this dealer. I drove from New Jersey because the car prices these guys are offe This dealer is really amazing. I recently bought 2010 Honda Civic from this dealer. I drove from New Jersey because the car prices these guys are offering are really chip. I had a doubt whether the car will be good or not. But after the test drive I made that deal final. These people are great people to work with. I was kind of afraid due to all the tricks the dealers have but these guys are about there business went in saw the car drove the car got approved and drove out couldn't have asked for something else stress free as far car buying experience would defiantly recommend them! More

SCAM - EXTREMELY SHADY! They prey on the uneducated/inexperienced/first time buyer! The sticker price was good, but there was an additional $3k fee that was not mentioned. They also said tha uneducated/inexperienced/first time buyer! The sticker price was good, but there was an additional $3k fee that was not mentioned. They also said that their lenders could match my pre-approved rate, but when their numbers came in their rate was twice as much, with a $700 fee, and if I wouldn't have asked I would not have known that the loan was drawn out to 75 months instead of 48 - making the vehicle cost $8k more than with my pre-approval rates! They said I could pay them in cash but the cash price was $6k more than their listed financed price. So a vehicle listed at $16k actually cost $25k-$27k. Run away! More