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Queens Auto Mall, Inc. - Used Car Dealership New York
Richmond Hill, NY
438 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens.
We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score.
At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 438 reviews
June 21, 2016
Great expirence Everything was great everyone is really friendly. Rudy is very knowledgeable and entertaining. He knows a lot about the business and you can tell he c Everything was great everyone is really friendly. Rudy is very knowledgeable and entertaining. He knows a lot about the business and you can tell he cares about his customers and has respect for the people he works with. I have been car shopping for the last 3 months and your staff handled themselves better than any other dealership I have gone to. I'm really happy with the service you provide and the car was just what I was looking for. More
by Goodwin
Employees Worked With
Rudy Tremenio
June 20, 2016
The vehicle was not detailed very well, nor was it inspected When the vehicle was turned over to us the side panel of one of the second row seats, was in the jack well (which was extremely dirty) , and the drive When the vehicle was turned over to us the side panel of one of the second row seats, was in the jack well (which was extremely dirty) , and the drivers side seat panel was hanging off. The indicator light for low air was on. The center console well was still very wet. The adhesive was not removed from the middle windows. We were told that the vehicle had heated seats, since I am not a fan of leather seats that was the only reason for considering purchasing the vehicle. as it turned out there were no heated seats, but they did give a us a $200. check to compensate. The service manager made arrangements for us to take the van to a tire repair shop, where after 5 rejected tire, a suitable one was installed. They tried giving us a tires with cracks, leaks, wrong size, and with less tread than the one being replaced. Needless to say we spent almost 2 hours in the shop to get a tire which should have been done by the dealer's inspection. More
by Jim45
Employees Worked With
George and John the Service Manager., Rudy Tremenio
June 18, 2016
Happy Campers🌝 Although we came very un prepared, everyone that helped us was Awesome!!! Eric helped us most of the way and he was always positive, patient and veryy Although we came very un prepared, everyone that helped us was Awesome!!! Eric helped us most of the way and he was always positive, patient and veryy helpful. It was truly a pleasure to be assisted by someone so kind and personable. Rudy also assisted us with our purchase. He was very proffessional and helpful. He was extremly knowledgable and effiecient. More
by OddyGurl
Employees Worked With
Eric!!!, Rudy Tremenio
June 15, 2016
Great dealership I give queens automall a five star rating because they give you the real deal and they work with you as long as you have everything they need I give queens automall a five star rating because they give you the real deal and they work with you as long as you have everything they need More
by Ceejay718
Employees Worked With
Ray M
June 15, 2016
AMAZING CUSTOMER SERVICE. THANK YOU X INFINITY AMAZiING customer service.Highly recommended. Thank you Mike K. ,Louis, Nick, Issac and the entire Queens Auto Mall family. THANK YOU THANK YOJ THANK AMAZiING customer service.Highly recommended. Thank you Mike K. ,Louis, Nick, Issac and the entire Queens Auto Mall family. THANK YOU THANK YOJ THANK YOU More
by Kimmy3120
Employees Worked With
Louis, Issac, Jonathan, Nick E, Mike K
June 08, 2016
Nice cars Rudy Gm services is professional and excellent also was Reden thank you guys.gus handles all aspects of my insurance excellent thank you guys again. Rudy Gm services is professional and excellent also was Reden thank you guys.gus handles all aspects of my insurance excellent thank you guys again. More
by Cool guy
Employees Worked With
Raden Doria
June 08, 2016
Impeccable service and loyalty What can I say they were extremely helpful patient and kind during the whole experience. RUDY is a man of his word and is willing to help anyone anyti What can I say they were extremely helpful patient and kind during the whole experience. RUDY is a man of his word and is willing to help anyone anytime. If it wasn't for him I don't think I would have even purchased my viecle. Thank you everyone over at Queens auto mall. More
by Druisum
Employees Worked With
Rudy
June 08, 2016
On point Sales department along with managers, took great car of me. Took a few days to get everything taken care of. But would highly recommend queens auto ma Sales department along with managers, took great car of me. Took a few days to get everything taken care of. But would highly recommend queens auto mall for your next purchase. More
by mlackraj
Employees Worked With
Marvin T, Raden Doria
June 06, 2016
Great experience ! Everyone was polite and made sure I got to leave with the car I wanted. Every other dealer I went to tried over charging me so I went and I Applied fo Everyone was polite and made sure I got to leave with the car I wanted. Every other dealer I went to tried over charging me so I went and I Applied for a car loan. But Mike and rudy got me a better deal and that day I drove off with my car. More
by Natalie Cortez
Employees Worked With
Rudy T, Mike K
June 03, 2016
Frauds These ppl r no gd what they post online is not in there inventory. A representative name Edwin Rodrigues told me that they had several cars in my pric These ppl r no gd what they post online is not in there inventory. A representative name Edwin Rodrigues told me that they had several cars in my price range but when i got there they had nothing at all then they tried to sell me a bmw on its last leg with the check engine light on. These ppl r crooks an shouldnt be in business at all. I was paying straight cash not financing which they kept insisted. To everyone out there DO NOT TRUST THESE PPL OR YOULL PAY IN THE END THERE IS ALOT MORE BETTER COMPANIES DONT WASTE UR TIME More
by Tim
Employees Worked With
EDWIN RODRIGUES
