Queens Auto Mall, Inc. - Used Car Dealership New York

Absolutely worst experience ever. I am shopping for a vehicle that I plan to purchase in the next 2 weeks and when I inquired about the one listed for $29,000 a reasonable amount and I am shopping for a vehicle that I plan to purchase in the next 2 weeks and when I inquired about the one listed for $29,000 a reasonable amount and aligned with the other dealers with similarly equipped vehicles with the same options and mileage. they told me the vehicle price listed does not include a finance fee of over $7,500. I told them I am paying cash and they said they will sell for cash but I will still have to pay the over 20% finance fee as that is how they make money. They went on to explain they prey on people with poor credit who want to by cars. I appreciate they have to make money here but this is so deceptive I had to post something here. More

Ask for Jessica, Her customer service is Perfect. She worked with us trying to get a good insurance quote, made sure car was ready for us. Signing contract was easy and fast, Thank You Jessica and Q She worked with us trying to get a good insurance quote, made sure car was ready for us. Signing contract was easy and fast, Thank You Jessica and Queens Auto Mall for making this Possible More

Came in with my dad, We met Jessica an Amazing sales person, We are definitely coming back to Queens Auto Mall person, We are definitely coming back to Queens Auto Mall More

Si eres latino y buscas tu primer vehiculo o asesoramiento pregunta por Jesica, Exelente servicio asesoramiento pregunta por Jesica, Exelente servicio More

PLEASE READ ALL OF THE NEGATIVE REVIEWS FOR THIS DUMP THAT THEY CALL A CAR DEALERSHIP!!!!! THEY ARE ALL TRUE! I went there today to look at a 2019 Infinity QX60. The car was listed for $24,599 with 4 THAT THEY CALL A CAR DEALERSHIP!!!!! THEY ARE ALL TRUE! I went there today to look at a 2019 Infinity QX60. The car was listed for $24,599 with 45k miles. Completely loaded WITH a theater package. I got there and was told that Steve only makes appointments, so I had to see a salesman that was available. After a few minutes we go to look at the car only to realize I was test driving the WRONG CAR! The car that I was driving has less miles (14k) But cost $32k. When I showed the salesman the picture with the VIN number, we went back to the front desk. Only to have them tell me that the car was not even there!! I immediately walked out and the salesman and some dude in a suit ran up behind me. The suit guy offered me gas money and toll reimbursement and then tried to convince me to look at the huge inventory of QX60's that they had. Then suit guy once again tried to talk me into a purchase by asking what I was looking to spend and threw out a number for MY budget.. My answer was "the cost of the car that you don't have." I walked away frustrated. This dealer pulled a bait and switch in a major way. Don't waste your time with these people or dealership! More

Atención al 100 en este lugar, Yesica amablemente lidió con nosotros y los imprevistos que se presentaron, les recomiendo preguntar por Yesica para su próxima compra con nosotros y los imprevistos que se presentaron, les recomiendo preguntar por Yesica para su próxima compra More

My dad and I came in looking for a minivan, Yesica showed us the inventory, It’s really nice when to go to a place were they welcome you with open arms, customer service is on point, Yesica 100% recomendable us the inventory, It’s really nice when to go to a place were they welcome you with open arms, customer service is on point, Yesica 100% recomendable More

Muy feliz de conocer a Jessica, una muchacha muy amable. Se las recomiendo con toda confianza Se las recomiendo con toda confianza More

La señorita Jessica muy paciente nos mostró todo su inventario tienen una cantidad de carros muy bonitos inventario tienen una cantidad de carros muy bonitos More