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Queens Auto Mall, Inc. - Used Car Dealership New York

Richmond Hill, NY

2.8
438 Reviews
Queens Auto Mall opened its doors over 30 years ago as one of the first and only licensed auction houses in the New York, New Jersey, Connecticut tri-state area. We remain to this day a licensed auction house, and much more. We have evolved to become one of the top pre-owned car dealerships on the east coast, with a massive indoor showroom located in the heart of Queens. We now have financing available for all credit situations - good credit, bad credit, or no credit, we have lenders ready to help! Fill out a credit application online today to see how we can help you get approved, with no obligation or impact to your credit score. At Queens Auto Mall, you will find quality pre-owned vehicles at wholesale auction prices. Choose from over 500 vehicles covering all makes and models, including BMW, Mercedes-Benz, Infiniti, Nissan, Honda and much more. Call our team of sales professionals to make your appointment today!
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134-01 Atlantic Ave

Richmond Hill, NY

11418

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Showing 438 reviews

November 05, 2024

My experience with this place is absolutely horrible, I’ve had my car 11 months yup stopped working and paid extra for warranty and no call back for over 30 days!! Paying out of pocket for towing and sti More

by Christyflannigan1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edwin Goncalves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Muneer Akhtar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shondell Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tishan Bharret
1.0
This rating includes all reviews, with more weight given to recent reviews.
. .
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

I want to share a troubling experience I had at Queens Auto Mall recently. After thorough research and intending to secure my pre-qualification agreement for a vehicle purchase, I arrived at the location More

by Human Hauler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above employees were there but still get and for being an employee
February 08, 2024

Would Rate Zero! !!! I drove 1 hour to see The 2016 Acura MDX to be told the car was not available and the website still has the MDX for sale.. More

by rdow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tishan Bharret
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Queens Auto Mall, Inc. - Used Car Dealership New York responded

Thank you for sharing your feedback. I do not have any 2016 Acura MDX's listed for sale, nor have I had any listed recently. I believe your review may be intended for a different dealership. If so, please remove this review. Please call with any questions or concerns. -Patrick

January 25, 2024

Sales staff responsible to sell vehicles, anything thing after that, like follow up with their service department or getting things done from their administrative department is a triage. I explained my jour More

by Leslie B
Recommend Dealer
No
Employees Worked With
Shondell Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager and admin staff
December 11, 2023

I contacted dealer about a car that had been advertised at the same price for over 2 months. They tried to trick me and charge several thousand more when I wanted to buy it. Be aware. This is a typical NY More

by Ion
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shondell Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Fake and cheat, 4000-5000 more than online list price. not recommend this dealer to everyone. More

by xiaowang19811011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
One salesman and one manager, unknown name
September 26, 2023

Deceptive advertising, show cars on carvision with old information. Upon checking CarFax found the vehicle had 30,000 more miles than advertised. Total fraud!! Don’t bother contacting them, you won’t get More

by Tomp
Recommend Dealer
No
Employees Worked With
Ashley
Nov 20, 2023 -

Queens Auto Mall, Inc. - Used Car Dealership New York responded

Thank you for the feedback. Please reconsider your review as I believe you are mistaken. We do not advertise our inventory on Carvision and all of the odometer readings we report are true and accurate within a few miles of the current reading. We also post pictures of the odometer reading for every vehicle as an additional form of verification for our customers. Moreover, it is possible that there was a clerical and temporary odometer mistake made on Carfax that was corrected. Regardless, our listings are extremely accurate and for any additional concerns, our team is highly responsive via phone, call text, or DM.

August 31, 2023

Would not stop harassing me with calls after I repeatedly them I was no longer interested in the vehicle, and then eventually had bought another vehicle. Had to block them and even then got calls. More

by maaliyahd
Recommend Dealer
No
Employees Worked With
Unsure
April 18, 2023

Dolores was very helpful and had the knowledge about the vehicles her customer service was very good More

by davidabrams23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolores
April 05, 2023

Muneer was a great help in helping me get my dream machine he was very accommodating to my needs More

by Billyrebo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Muneer Akhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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