874 Reviews of Quebedeaux Buick GMC - Service Center
Adam, service manager took great car of my mother’s car. They were very concerned to make sure it was perfect before giving it bac. They were very concerned to make sure it was perfect before giving it bac. More
Horrible service department. I took my truck in for oil leaks and it came out with four different electrical codes because of a broken wire behind the intake manifold which they had off. leaks and it came out with four different electrical codes because of a broken wire behind the intake manifold which they had off. More
First time I had excellent time no problems new guy Steven&manager was so kind Steven&manager was so kind More
Mr. Tony Hernandez was extremely helpful this morning when I brought my vehicle in for an oil change. He went out of his way in making the point redemption process easier!!! Thank you!!! when I brought my vehicle in for an oil change. He went out of his way in making the point redemption process easier!!! Thank you!!! More
Great service. Friendly and helpful staff. We have purchased multiple vehicles and have been very satisfied. purchased multiple vehicles and have been very satisfied. More
I have heard horror stories regarding there service dept. but wanted my own opinion on that. Recently purchased a Jeep at Quebedeaux Buick GMC - Took it in to get service, I mentioned to the service advisor but wanted my own opinion on that. Recently purchased a Jeep at Quebedeaux Buick GMC - Took it in to get service, I mentioned to the service advisor what excatly needed to get done in the morning. A full day pass and no call from the service dept. I then called in to get a status on my Jeep and service advisor mentioned that no problem was discovered after I clearly explained exactly what I took it in for. Picked up my Jeep then proceeded to speak to the manager to get his input on the situation and of course he said the right things to me to diffuse the situation. It is been over a week and haven't received a follow up call from anyone on a quote or if they ordered the part or anything. If this is the kind of customer service I will be getting after purchasing the extended warranty at this dealership then beware and pass on that. Very disappointed on my experience there again I heard horror stories of the service dept. loosing peoples vehicles and cars getting stolen from there. I guess some of that is true. More
Excellent professional customer service from service consultant Tomas Miranda on 19/23/21 John Fiore and John Hicks demonstrated outstanding professionalism in answering any and all question with the consultant Tomas Miranda on 19/23/21 John Fiore and John Hicks demonstrated outstanding professionalism in answering any and all question with the purchase of my 2021 Encore GX. Quebedeaux’s team is of the highest quality in knowledge and customer care. Thank you Janett Carbajal More
Justin King was easy to work with. He understood my car issues. A Great Guy. issues. A Great Guy. More