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874 Reviews of Quebedeaux Buick GMC - Service Center
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June 15, 2020
Good service! They worked on several things I itemized to be fixed. They cleaned up every problem. There was a very tenacious problem with the Tire Monitoring Syste They worked on several things I itemized to be fixed. They cleaned up every problem. There was a very tenacious problem with the Tire Monitoring System. These are the worst inventions ever. They are so troublesome. But they stuck with it and finally got it working correctly. I appreciate their help. More
by BRAD
Verified CustomerEmployees Worked With
Brian Medina
June 15, 2020
Good communication and speedy repair Dropped truck off with electrical issues. They were able to find the issue and resolve it in a satisfactory amount of time. I was given updates regula Dropped truck off with electrical issues. They were able to find the issue and resolve it in a satisfactory amount of time. I was given updates regularly so I knew what was happening. Overall very pleased with the service. More
by KEITH3516
June 14, 2020
service was great The only thing I would mention is that employees should have been wearing masks and hand sanitizer should have been available at various locations. Th The only thing I would mention is that employees should have been wearing masks and hand sanitizer should have been available at various locations. This would show that the staff cared about the public. More
by MUNCHENCAT
Employees Worked With
Other Employees :
Brian Medina, Ryan Hoganson, Edmond Leon, Robert Mercer, Mason Jacobs
June 14, 2020
Follow up by service center Drove in from Benson for an appointment on May 21st to fix a recall and see why the lane assist was not working. Could not complete service due to p Drove in from Benson for an appointment on May 21st to fix a recall and see why the lane assist was not working. Could not complete service due to parts not in stock and time frame on lane assist problem will call when parts are in and set up a priority appointment. I called two weeks later on June 5th to check on parts, individual said she would check and call me back, called again on June 8th or 9th and was told by Tommy he was going to call me as the parts just came In. He set up an appointment for June 11th. I arrived for my 9:00 appointment, I informed the service writer that I also noticed that the navigation was showing one hour more to destination than it was going to take, I was told that there was not an appointment and soon after I was offered a vehicle to use and I assumed it was due to having to work me in. Returned from Benson on June 12 to pick up my truck, I was asked if I had replaced the windshield and I said yes, thie lane assist was not a warranty problem so I decided to have the work done by the replacement people. I was told that the replacement brakes were not done due to recall policy and that the time was working. I guess I should have checked on that before I left as after a stop at another appointment I put in an address and noticed that the time was still off be 1 hour. I have another recall that the parts are not available so when I return for that I will double check on service work being done, More
by JODYRICKFRED
Employees Worked With
Tommy Bernath, and two others that I don’t remember their names
June 11, 2020
Again, thrilled with the outcome but if you could just keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicl keep us out of the dark and in the loop of service time and hang ups you'll have alot less nagging and questions your way on the status of the vehicle. More
by sara.a.milam
Employees Worked With
Tommy
June 06, 2020
Service Of Engine Oil, Transmission, differentials, and 4WD Prior to a long trip pulling my camper, I wanted to ready my 2018 GMC Sierra and also keep the truck in great shape. I had the engine oil, transmissi Prior to a long trip pulling my camper, I wanted to ready my 2018 GMC Sierra and also keep the truck in great shape. I had the engine oil, transmission, differentials, and 4WD serviced. When I left the dealership, I had to turn back after just driving one block. The transmission was jerking on acceleration and shifting. Come to find out that the transmission oil was almost a quart low. It took what seemed like another hour to get my vehicle back. The mechanic wrote on the receipt that he test drove the vehicle. I did see it drive by. Why didn't he find this issue? I suspect that the mechanic was a new person. I got all of this service done to ensure a 5,000 mile trip pulling my camper would be problem free. I do not now have confidence that all of my fluid levels are at the full mark. I will have to check the vehicle myself. I have lost some confidence in Quebedeaux service. I never had any problems before. More
by Pat59
Employees Worked With
Edmond Leon
June 05, 2020
Check up and service Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Pleased with service and explanation of needed work. My car was seen in a timely manner. Would have liked to have hadn't a car wash but forgot to ask. Will bring my car there always. Highly recommend. More
by ralwrl1970
Employees Worked With
Brian Medina, Edmond Leon
June 04, 2020
Truck worse shape than when I took it in Took my truck in for maintenance and to have the rear camera looked at. When I received my truck back it was in worse condition than when I dropped i Took my truck in for maintenance and to have the rear camera looked at. When I received my truck back it was in worse condition than when I dropped it off. Now my front camera doesn't work at all. More
by DSTIFFEY
Employees Worked With
Brian Medina
June 04, 2020
Normal maintenance performed. Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeau Work actual was performed properly and on time. There was long delay due to a back up at the car wash. This will not affect continued use of Quebedeaux for service work. More
by JMRAGS70
Employees Worked With
Brian Medina
June 03, 2020
Great Service My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He My appointment was with Edmond Leon who was tied up when I arrived so another gentlemen helped me and he was very courteous, friendly and helpful. He took my information and Edmond called me later in the day to let me know that my car was ready for pickup. All work that I requested was completed. More
by HGGNSCHN
Employees Worked With
Edmond Leon
