874 Reviews of Quebedeaux Buick GMC - Service Center
Tommy my service writer took great care of my customer experience. Arrived at 7:30am and the service department was extremely busy with many customers arriving earlier than 7:30am. With the heavy cust experience. Arrived at 7:30am and the service department was extremely busy with many customers arriving earlier than 7:30am. With the heavy customer traffic the service team kept the customer flow of vehicles moving quickly. My Silverado was due for normal oil change and tire rotation. Needed both transfer cases normal maintenance that Tommy brought to my attention. My truck was ready to leave Quebedauex at 10am. Awesome customer experience. Thank you Tommy and Quebedauex. PS Adam Hemsley took a minute to say hello to me by name. He has been my service writer since I purchased my truck from Quebedauex in 2013. More
Good service and good work The dealership is reliable, and the work done was done in an appropriate time frame, The service consultant was friendly and kept me posted on the w The dealership is reliable, and the work done was done in an appropriate time frame, The service consultant was friendly and kept me posted on the work progress More
They have been very helpful, when I bought my truck they really work on give me a good deal, way better than other dealers , the service was great I have a problem with my transmission and Brian has being v really work on give me a good deal, way better than other dealers , the service was great I have a problem with my transmission and Brian has being very helpful and he is helping a lot with this problem. More
OK no car wash Oil change too long. 2hrs. & 30 minutes Waiting room should be cleaned after every one sits down and leaves.Didn't ask if i wanted my car washed. Oil change too long. 2hrs. & 30 minutes Waiting room should be cleaned after every one sits down and leaves.Didn't ask if i wanted my car washed. More
The customer service was above reproach and extremely professional. The entire dealership, from used car sales to the collision center, is excellent! We have bought two vehicles and plan to return for professional. The entire dealership, from used car sales to the collision center, is excellent! We have bought two vehicles and plan to return for purchasing vehicles in the future. More
Quick service but i went in for recalls and the man told me my vehicle won’t ever be in freezing temps so the one recall doesn’t need to be performed on my truck. Not good. If there is a recall for my veh me my vehicle won’t ever be in freezing temps so the one recall doesn’t need to be performed on my truck. Not good. If there is a recall for my vehicle, don’t ask questions just fix it! That’s what a recall is. Disappointed in that. More
I have purchased many vehicles in the past 50 years . I can honestly say that the latest purchase, a 2020 Denali 1 ton pick up was the most enjoyable of all . Thank you Quebedeaux. can honestly say that the latest purchase, a 2020 Denali 1 ton pick up was the most enjoyable of all . Thank you Quebedeaux. More
Another great experience at Quebedeaux! Quebedeaux has serviced my 2004 GMC Yukon XL since we purchased it new from them 16 years ago. They have kept it in tip-top shape with my regular vis Quebedeaux has serviced my 2004 GMC Yukon XL since we purchased it new from them 16 years ago. They have kept it in tip-top shape with my regular visits for oil changes, tune-ups, etc. Their entire team seems to operate like a harmonious orchestra. I highly recommend Quebedeaux for consideration to others looking to purchase or service a vehicle. Thanks for the many good years of keeping my family safely on the road! More
Repair Work Everything was taken care of properly even though there were a few glitches. Service was delayed because there were two problems. One the mechanic re Everything was taken care of properly even though there were a few glitches. Service was delayed because there were two problems. One the mechanic removing the the part that needed to be replaced was injured while doing the work, and second the new part installed was defective and had to be replaced. It was a GMC new part and not an aftermarket. The repair took two more days to perform than estimated, but I am satisfied except for the fact that I had to pay for a rental car for two more days. Oh well:) More
Never called me back Truck was services and truck came back very dirty and oil on the hood and inside. I was told that they will take care of it and never called me back. Truck was services and truck came back very dirty and oil on the hood and inside. I was told that they will take care of it and never called me back. I called two times and still didn't call me back, like if they wanted me to forget about it. So I took the truck to get an oil change somewhere else. Thanks Edmond did try. More