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This rating includes all service center reviews, with more weight given to recent reviews.
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874 Reviews of Quebedeaux Buick GMC - Service Center
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July 15, 2020
lack of communication. Said 1 price on a diagnosis and charged a lot more. Did no bother to call or keep me informed on the work, price, or timeline of the cars work. Char Said 1 price on a diagnosis and charged a lot more. Did no bother to call or keep me informed on the work, price, or timeline of the cars work. Charged me double for the same part I could buy and did not let me know. Had my car 10 days and as a cancer patient needing transportation could have used my car for 8 of the days and brought the car back to the dealership instead of having to find transportation to my appointments. How about answering the phones when being called?? Calling me after I had left messages? More
by cbibeau0
Verified CustomerEmployees Worked With
Brian Medina
July 14, 2020
Dealship scheduled my appointment early Thursday morning . I dropped it off first thing in the morning and called throughout Day to check on status . Was just told that is wasn’t ready yet and then at 5 pm . I dropped it off first thing in the morning and called throughout Day to check on status . Was just told that is wasn’t ready yet and then at 5 pm and hour before close was called and told they didn’t have the recall part that I have been calling on for 2 years . And when I scheduled appointment I specifically asked if they had parts for recall on my Pontiac vibe airbags the person told me definitely I ask to check and he said no need I just did one the other day . They the kept my car over night and didn’t provide me with a courtesy car. And when I finally got my car back on Friday they had not reattached my dash correctly so I had to reattach area around my clutch and the glove box since they just shoved stuff back in a hurry and didn’t do it properly I now have to take vehicle back because something they did blocked the Ac lower vent and the air isn’t blowing properly now even though it was prior to them ever touching vehicle More
by TABBIG63
Employees Worked With
Kevin
July 12, 2020
Hey, it was just an oil change! All went great as usual. Even with the stupid masks, communication was good. Truck was done at time they told me. Only problem is that the guy who All went great as usual. Even with the stupid masks, communication was good. Truck was done at time they told me. Only problem is that the guy who prints the little "next oil change" stickers needs a new calculator....he adds only 1000 miles to the current odometer reading for the next oil change! More
by mikee0
July 11, 2020
Professional Efforts to Accommodate Customers Every effort to please the customer appears to be their objective. When there is a difficult situation, their efforts never seems to stop the represe Every effort to please the customer appears to be their objective. When there is a difficult situation, their efforts never seems to stop the representatives to resolve any problem. Vehicle is always ready when promised without fail in my experience. More
by wfk1922
Employees Worked With
Brian Medina
July 11, 2020
Outstanding work. Entire Quebedeaux collision crew was outstanding, excellent service and professional. Work was accomplished in a timely manner with no faults or probl Entire Quebedeaux collision crew was outstanding, excellent service and professional. Work was accomplished in a timely manner with no faults or problems. Completely satisfied in every area. More
by rmdonohue
Employees Worked With
Art Robinson
July 10, 2020
Great customer service! Got everything done at a great price....... a a a a a a a a a a a a a a a a price....... a a a a a a a a a a a a a a a a More
by TJDUFFY26
Employees Worked With
July 09, 2020
Edmond was the best advisor ever. Kind and thoughtful and was trying to make sure my vehicle got done in the deadline time frame I needed. Always go to him was trying to make sure my vehicle got done in the deadline time frame I needed. Always go to him More
by KAYLA.SCALONE@GMAIL.COM
Employees Worked With
Edmond Leon
July 06, 2020
Have had pleasurable time visiting, getting my vehicle maintenance, interacting with some of ur employees. Have been treated with respect, courtesy. Employees have a professional attitude dealing with c maintenance, interacting with some of ur employees. Have been treated with respect, courtesy. Employees have a professional attitude dealing with customers. More
by sararamirez2014@yahoo.com
Employees Worked With
Other Employees :
Brian Medina, Edmond Leon, Derrick Blackburn
July 03, 2020
Quebedeaux is a really great dealership. I have bought my last two vehicles from Quebedeaux and from the same salesman. We have used the service department there for many years even before buying a vehicle t last two vehicles from Quebedeaux and from the same salesman. We have used the service department there for many years even before buying a vehicle there. Always professional and always great service. Been awhile since we haven’t been going anywhere. But, will be back soon. More
by kjchard
July 02, 2020
The service consultant Tommy Bernath provided us with an excellent job . Adjustments to the new bed cover were perfected and provided quickly and efficiently. He went beyond any service we have ever receiv excellent job . Adjustments to the new bed cover were perfected and provided quickly and efficiently. He went beyond any service we have ever received except at Quebedeaux. Derrick Blackburn was the most informative salesman that I have ever had the pleasure of working with, we highly recommend him and Quebedeaux Buick GMC! More
by BLBCARES
Employees Worked With
Tommy Bernath, &Technicians that Were unseen, Derrick Blackburn
