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Quebedeaux Buick GMC - Service Center

Tucson, AZ

3.6
874 Reviews

874 Reviews of Quebedeaux Buick GMC - Service Center

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August 22, 2020

Last service was not as great as normally is. I was told that my cabin air filter needed to be replaced. I replace these myself so I didn’t pay them to do it, but went to auto parts store picked up filters More

by SDOLA9173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Aug 25, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

August 22, 2020

They are efficient, complete the jobs effectively in a timelt manner. The courtesy vehicle is very nice. We can always count on Quebedeux to service our vehicles. More

by dcsanch8
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Aug 26, 2020 -

Quebedeaux Buick-GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, The Quebedeaux Buick GMC Team.

August 20, 2020

keven Garner was helpful And did keep me informed, but my appointment was at 9:00 AM to have a recall fix on my bed cover. The service did inform me that they were having trouble with one of the clamps but i More

by JODYRICKFRED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Garber
August 19, 2020

Good organized company the people very friendly and professional. The facility was very clean in the lobby bathrooms and in the lounge area. They also were very informative about the whole process. Gre More

by GABRIELAZ0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Villamil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Quebedeaux Buick-GMC responded

To say thank you is not enough, Gabriela! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Quebedeaux Buick GMC again! Best, The Quebedeaux Buick GMC Team.

August 18, 2020

My husband is always upset when I get my oil changed there because I am never out in less than 2-3 hrs, which he says is unacceptable for oil change More

by jmwahlmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenden Fulda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hensley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure, Brian Medina, Edmond Leon
Aug 20, 2020 -

Quebedeaux Buick-GMC responded

Thank you for sharing your experience with us. Here at Quebedeaux Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Best, The Quebedeaux Buick GMC Team

August 16, 2020

Oil change Drop off 2016 GMC for simple oil change 20000 plus miles got a call from service writer saying that the air filter and a cabin filter and that everyth More

by MDESOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garber, Jon Hicks
Aug 19, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, The Quebedeaux Buick GMC Team.

August 14, 2020

The Service Advisor Edmond Leon represent the service department and the dealership in a dedicated courteous and professional manner. He is an asset to this company and should be viewed as a a valued em More

by FRTUCSON
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Aug 18, 2020 -

Quebedeaux Buick-GMC responded

Thank you for the awesome feedback! You're right, Edmond is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, The Quebedeaux Buick GMC Team.

August 13, 2020

Took To Long They do great work. But it took to long to do a 2 hour job. Took it in on August 3, wasn't done till August 11. More

by summersks768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Aug 17, 2020 -

Quebedeaux Buick-GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Quebedeaux Buick GMC Team.

August 13, 2020

Oil change Simple oil change, tire rotation. Tired of having to always rate and write reviews. Now you need a specific number of words!!!! Would be nice to ju More

by AZSUNSHINE05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmond Leon
Aug 17, 2020 -

Quebedeaux Buick-GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, The Quebedeaux Buick GMC Team.

August 12, 2020

I appreciate all the service that I receive on my vehicle , the staff are always kind, friendly, and are always willing to help, thank you More

by gwendolynf82
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Aug 17, 2020 -

Quebedeaux Buick-GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Quebedeaux Buick GMC Team.

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