Quebedeaux Buick GMC - Service Center

The service department is great. I make an appointment and when I get there they are ready to assist. Five stars for service department and one star because I had to write a minimum of 25 words. I’m a m and when I get there they are ready to assist. Five stars for service department and one star because I had to write a minimum of 25 words. I’m a man of fewer words but they wanted more. Ha ha ha. More

Very upset with service and maintenance, clerk was nice, but everything else was just a mess! They said they did certain things that wasn’t done. but everything else was just a mess! They said they did certain things that wasn’t done. More

I feel the service was good but having to try to fight with your company for over six months to get my vehicle restored. It’s made this very challenging and my perception of good customer service towards with your company for over six months to get my vehicle restored. It’s made this very challenging and my perception of good customer service towards Quebedeaux not very good. More

Excellent service as usual Keven invited me to view the underneath of my 1991 GMC Syclone with 58000 miles and some minor oil leaks from the valve covers that seem to leak every few years. I will have them underneath of my 1991 GMC Syclone with 58000 miles and some minor oil leaks from the valve covers that seem to leak every few years. I will have them done at more convenient time. Bill Bailey More

Quebedeaux Buick GMC has been one of the greatest dealerships I have dealt with in the past 10 years. Their professionalism is superior and integrity is the best. Always above board with this custome dealerships I have dealt with in the past 10 years. Their professionalism is superior and integrity is the best. Always above board with this customer. More

Excellent Customer Service, They are so friendly, I am happy to work with, I received excellent service with Sevian, he found the best car for me, Jonathan in finance was awesome and Edmond in services OM happy to work with, I received excellent service with Sevian, he found the best car for me, Jonathan in finance was awesome and Edmond in services OMG always find the best ways for my car services. More

I’ve never had a worse experience at a dealership in my life. I’m telling everyone I know my experience and to stay far away from this dealership. life. I’m telling everyone I know my experience and to stay far away from this dealership. More

Great service for oil change and tire rotation. Would have been a 5 star but they missed the free oil change so paid for the change then remembered it should have been complimentary. Will see if next oi have been a 5 star but they missed the free oil change so paid for the change then remembered it should have been complimentary. Will see if next oil change is complimentary. More

Always excellent Customer Care and service. Edmond Leon has been our service rep since we bought our 2016 truck and has been attentive with excellent follow through all through the years. has been our service rep since we bought our 2016 truck and has been attentive with excellent follow through all through the years. More

Overall they were very non-responsive. It was a 3 day wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked wait for an appointment and then was eventually told on Sat, after checking every day, that it would be at least Mon. before it would even be worked on. I was offered the option of leaving a voice mail for the service writer that would be answered on Mon. Instead I talked and complained to the manager(Jim) and he explained that there were no loaner vehicles. He did offer to help and see what could be done. He did call back as promised and said that it would be fixed by 4 PM. Lo and behold he did call shortly after 3:30 telling me the car was fixed and the cost was less the expected. Kudo's to Jim but having an appointment for a known problem (Says shift to park when it is in park) shouldn't entail over a 3 day wait and complaining to the manager to get the problem fixed. I bought my 1st car from them in 1970 and probably no more if that is normal service. More